Bilingüal Collection Agent
hace 4 semanas
**Quiénes somos**
Somos una empresa de Publicidad Digital,
Nuestro entorno laboral incluye:
- Oportunidades de crecimiento
- Fuerza de trabajo internacional
- Capacitación laboral
**Function**
- based customer outreach to connect with customers and collect past due balances while focusing on account retention through reselling the value, issue resolution, and proper expectation setting.
**Scope**
Responsible for collecting past due payments, resolve customer issues and ensure that accounts are set to auto-bill
Reselling the value of the campaign
Adhere to all Inbound, Outbound, Voice, and Non-voice process
**Minimum Skill Requirements**
- Minimum of High School Diploma or equivalent work experience.
- Minimum 1 year experience in high volume call center role
- Minimum 1 year experience in collections role
- Proven ability to interact with empathy while driving results
- Excellent problem-solving skills.
- Negotiation skills
- Excellent communications skills in English
- Passionate about consumers and the technologies that serve them.
- Strong attention to detail and a desire to make a difference.
**Salary**: From $19,400.00 per month
**Experience**:
- Collections in Call center: 1 year (required)
Expected Start Date: 06/03/2023
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