Warranty Specialist I

hace 4 días


Apodaca, México Johnson Controls A tiempo completo

**Responsibilities of the role**:
The position requires a self-motivated associate with strong analytical skills who can process warranty claim requests, answering questions and resolving warranty claims to completion. Processes data accurately and within designated timeframes. Works closely in a team environment to meet deadlines. Ensures timely and quality responses to internal customers.

**Principal duties**:
Under general supervision, process warranty claims utilizing the Warranty Navigator platform for all Applied (chiller and air handler) products Handles warranty related activities including data input, processing, and maintenance of warranty databases Provides assistance to customers by processing data, answering product and claims related questions Translate lessons learned and quality issues to continuous improvement workstreams and warranty reduction on all Applied products Actively provide feedback and work in conjunction with Product Technical Support and Quality teams Employs metrics (Pareto charts, etc.) to evaluate trends in warranty claims and improvements In addition, may be required to work with other teams in the JCI organization, these teams are comprised of, but not limited to, the following groups: design/manufacturing engineers, manufacturing plant quality, and field service personnel

**Job requirements**:

- Associate’s degree or technical degree
- 4 years of experience
- Must have strong written and verbal English
- Basic knowledge of HVAC required
- Ability to navigate in moderately complex databases is a plus
- Power BI reporting skills a plus
- Technical writing skills a plus
- Project management skills and/or training a plus



  • Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completo

    Job SummaryWe are seeking a highly motivated and detail-oriented Warranty Specialist I to join our team at Johnson Controls. As a Warranty Specialist I, you will play a critical role in processing warranty claims, resolving issues, and ensuring timely and quality responses to internal customers.Key ResponsibilitiesProcess warranty claims utilizing the...


  • Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completo

    Job SummaryWe are seeking a highly motivated and detail-oriented Warranty Specialist I to join our team at Johnson Controls. As a Warranty Specialist I, you will play a critical role in processing warranty claims, resolving issues, and ensuring timely and quality responses to internal customers.Key ResponsibilitiesProcess warranty claims utilizing the...


  • Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completo

    Job SummaryThe Warranty Specialist I role at Johnson Controls requires a detail-oriented and analytical individual to process warranty claims, answer customer inquiries, and resolve warranty issues efficiently. This position involves working closely with the team to meet deadlines and ensuring timely and quality responses to internal customers.Key...


  • Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completo

    Job SummaryWe are seeking a highly skilled Warranty Claims Specialist to join our team at Johnson Controls. As a key member of our operations team, you will be responsible for processing warranty claims, resolving issues, and ensuring timely and quality responses to internal customers.Key ResponsibilitiesProcess warranty claims utilizing the Warranty...

  • Warranty Specialist I

    hace 3 días


    Apodaca, Nuevo Leon, Mexico Johnson Controls A tiempo completo

    Responsibilities of the role: The position requires a self-motivated associate with strong analytical skills who can process warranty claim requests, answering questions and resolving warranty claims to completion. Processes data accurately and within designated timeframes. Works closely in a team environment to meet deadlines. Ensures timely and quality...


  • Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completo

    Job SummaryWe are seeking a highly motivated and analytical individual to join our team as a Warranty Claims Specialist. In this role, you will be responsible for processing warranty claims, answering customer inquiries, and resolving issues in a timely and efficient manner.Main ResponsibilitiesProcess warranty claims utilizing the Warranty Navigator...


  • Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completo

    Job Scope & PurposeAs a Warranty Specialist 1 at Johnson Controls, you will be responsible for handling warranty-related activities, including data input, processing, and maintenance of warranty databases. You will aid customers by processing data, answering product and claims-related questions, and collaborate with various operations teams to research and...


  • Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completo

    Job Title: Warranty Specialist IIAt Johnson Controls, we are seeking a highly skilled Warranty Specialist II to join our team. As a key member of our Customer Services department, you will play a critical role in ensuring the smooth administration of our warranty process.Key Responsibilities:Collaborate with Customer Services, L&D, and Manufacturing teams to...


  • Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completo

    **Job Summary**Johnson Controls is seeking a highly motivated and detail-oriented Warranty Specialist II to join our team. As a key member of our Warranty Administration department, you will play a critical role in supporting the efficient operation of our warranty processes.**Key Responsibilities:**Provide operational support to the Warranty Administration...


  • Apodaca, México Johnson Controls A tiempo completo

    The Claims Specialist will be responsible for the review of warranty and insurance claims submitted to Tyco Fire Protection Products (TFPP). The Claims Specialist will communicate with the TFPP customer to understand the claim and assist them with the return of the product for evaluation. The Claims Specialist will substantiate claims with a Third-Party...

  • Warranty Specialist II

    hace 5 meses


    Apodaca, México Johnson Controls A tiempo completo

    What you will do? The Warranty Specialist II will be responsible for the administration of the Controls’ return process. They work Customer Services, L&D and Manufacturing to ensure the warranty process is being executed correctly. The Warranty Specialist II will be responsible for the review of all dispositioned returns and apply the appropriate...

  • Warranty Specialist Ii

    hace 6 meses


    Apodaca, México Johnson Controls A tiempo completo

    **Warranty Analyst II** **RESPONSIBILITY LEVEL**: The position requires a self-motivated associate with strong analytical skills who can work independently to process warranty claim requests, answering questions and resolving warranty claims to completion. Processes data accurately and within designated timeframes. Collaborates with various operations teams...

  • Warranty Specialist Ii

    hace 4 meses


    Apodaca, México Johnson Controls A tiempo completo

    The position requires a self-motivated associate with strong analytical skills who can work independently to process warranty claim requests, answering questions and resolving warranty claims to completion. Processes data accurately and within designated timeframes. Collaborates with various operations teams to research and resolve issues. Works closely in a...

  • Warranty Specialist 1

    hace 5 meses


    Apodaca, México Johnson Controls International A tiempo completo

    **What will you do? Job Scope & Purpose** Handles warranty related activities including data input, processing, and maintenance of warranty databases. Aids customers by processing data, answering product and claims related questions. Collaborates with various operations teams to research and resolve issues. Processes payments against warranty claims and...

  • Warranty Specialist Ii

    hace 5 meses


    Apodaca, México Johnson Controls A tiempo completo

    **Warranty Analyst II** **What you will do?** The position requires a self-motivated associate that can multitask, solve business problems, and improve operations with mínimal supervision. Primary responsibilities are to assist the Warranty Administration and Product Technical Support (PTS) through operational support and the administration of technology...

  • Warranty Specialist II

    hace 4 semanas


    Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completo

    Job SummaryWe are seeking a highly skilled Warranty Specialist II to join our team at Johnson Controls. As a key member of our organization, you will be responsible for the administration of our return process, working closely with Customer Services, L&D, and Manufacturing to ensure the warranty process is executed correctly.Key ResponsibilitiesReview and...


  • Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completo

    Job SummaryThe Warranty Specialist II will be responsible for the administration of the Controls' return process. They will work closely with Customer Services, L&D, and Manufacturing to ensure the warranty process is executed correctly.Key ResponsibilitiesReview and disposition of all returns, applying the appropriate credit for closure according to...

  • Warranty Specialist II

    hace 4 semanas


    Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completo

    Job SummaryWe are seeking a highly skilled Warranty Specialist II to join our team at Johnson Controls. As a key member of our organization, you will be responsible for the administration of our return process, ensuring seamless collaboration with Customer Services, L&D, and Manufacturing teams.Key ResponsibilitiesReview and analyze all dispositioned returns...


  • Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completo

    Job SummaryThe Warranty Specialist II will be responsible for the administration of the Controls' return process, working closely with Customer Services, Learning and Development, and Manufacturing to ensure the warranty process is executed correctly.Key ResponsibilitiesReview and process all dispositioned returns, applying the appropriate credit for closure...

  • EHS Specialist I

    hace 4 semanas


    Ciudad Apodaca, Nuevo León, México Johnson Controls A tiempo completo

    Job SummaryWe are seeking an experienced EHS Specialist I to join our team at Johnson Controls. The successful candidate will be responsible for ensuring compliance with environmental, health, and safety regulations and guidelines.Key ResponsibilitiesSupport the implementation of CTPAT, OEA, JCMS, ISO 14001, 45001, FM Global, and other regulatory...