Front Office Specialist
hace 4 semanas
Job Responsibilities:
- Assisting clients and partners with existing reservations and questions before booking;
- Distributing requests among departments and teams;
- Logging activity in CRM.
Key Qualifications:
- Excellent verbal and written communication skills in **English **(at least B2/C1);
- Excellent verbal and written communication skills in **Spanish** and/or **Portuguese **(at least B2/C1);
- Previous experience in travel, hospitality or customer service is an advantage;
- Is resourseful and able to deliver amazing Customer service by phone and in text;
- Boats the can-do attitude, patience and ability to "read" customers;
- Can work both as part of the team and with limited supervision;
- Is a natural multitasker;
- Responsibility, attentiveness, empathy, ability to handle stress.
We Offer You:
- remote work;
- schedule 2/2 (12.00-00.00 GMT-6);
- a young and active team of super specialists;
- interesting and ambitious tasks that will take you to the next professional level;
- learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
- corporate discounts on hotels and other services.
**Salary**: $9,195.00 per month
Work Location: Remote
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