Evaluation QA

hace 4 meses

Ciudad de México TikTok A tiempo completo

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make an impact happen with a career at TikTok.

Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.
Our Search Operations team supports our efforts to address objectionable or disturbing content which could include (but are not limited to) images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children. The team plays a vital role in analyzing user searches and search strategy optimization to ensure a positive and safe user experience for our community.

What will I be doing?
- Quality inspection of evaluated data and daily tasks of specialists.
- Localise the policies, be responsible for policy training, and align the policy updates
- Conduct calibration meetings with the team in the appeal process: analyse different cases, record and evaluate their performance, offer solutions and suggestions for the current problem to help the team improve the accuracy rate and alignment
- Work closely with R&D(Research and Development) and PM(Product Manager) in order to provide feedback on data quality
- Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content
- Other Ad-hoc and relevant projects as assigned.

**Qualifications**:
What should I bring with me?
1. Bachelor’s degree or above
2. Excellent language skills, speaking, writing and reading (Spanish & English)
3. Familiar with QA and data delivery process.
4. Overseas working/training is a plus
5. Knowledge about AI or related models, familiar with social media platforms.
6. An in-depth understanding of local culture and familiarity with the Internet usage habits of local users
7. Strong ability to learn and understand
8. Familiar with common office software, evaluating experience is preferred

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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