Automotive Engineer
hace 2 semanas
Mexico (Hybrid)
**TRENDING**
***
The Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), reports directly to a Team Leader and is responsible for providing multiple channel bumper to bumper automotive technical service assistance to Ford and Lincoln Dealers from Canada and Fleet Customers from the United States of America.
Competencies and Skills:
- Able to work independently, following-through and solving problems quickly.
- Professionalism including customer service/interface skills/experience.
- Project/program management experience and business acumen.
- Experience or firm understanding of the Vehicle Service Repair process
RESPONSIBILITIES
Position Responsibilities:
- Facilitate culture of customer care and focus to role modeling Ford OS.
- Respond to Dealer multi-channel (Web/Phone/See What I See (SWIS)) inquiries for complex technical vehicle repair concerns.
- Exercise independent judgment after significant research to formulate technically accurate, professional, and timely responses.
- Interface with Dealer service personnel (Service Manager, Shop Foreman, Service Writer, Technician, etc.) and other internal Ford Motor Company departments (Product Concern Engineers, Quality Team, Recall Department, Warranty Department, Service Publication Team, etc.).
- Participate in monthly calibration sessions, peer reviews and team meetings.
- Report feedback and provide information on report trends and incoming technical issues to appropriate Subject Matter Expert (SME) or designated team Single Point of Contact (SPOC).
- Provide technical assistance and/or guidance to the other Centralized Technical Assistance Center team members when needed.
- Complete training both online and classroom as required.
- Provide support to achieving all Centralized Technical Assistance Center objectives and metrics.
QUALIFICATIONS
Preferred Qualifications:
- Bachelor’s Degree required in automotive-related programs such as, but not limited to: Automotive Technology, Automotive Technology Management, Field Service Operations, Advance Vehicle Systems, Automotive Engineering Technology, Automotive Service Technology, Automotive Industry Management and Mechanical Engineering.
- Automotive Service/Hands-on diagnostic and repair experience desired.
- Integrity to do the right thing and a demonstration of a solid understanding of Ford Operating System (Ford OS).
- Have demonstrated a willingness to people first, focus on the customer, operate with empathy, and use feedback to develop self and others.
- Technical competency and proficient computer skills.
- Excellent verbal and written English communication skills.
- Problem solving and critical thinking skills.
- ASE certifications desired
- **
Hybrid work model**:
- ** Location: Ford GTBC Naucalpan Estado de Mexico.**
Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.
ABOUT US
At Ford Motor Company, we believe freedom of movement drives human progress. With our incredible plans for the future of mobility, we have a wide variety of opportunities for you to accelerate your career and help us define tomorrow’s transportation.
JOB INFO
- Job Identification
- 20316
- Job Category
- Marketing & Sales
- Posting Date
- 11/09/2023, 01:23 PM
- 12/08/2023, 01:23 PM
- Degree Level
- Bachelor's Degree or equivalent
- Job Schedule
- Full time
- Locations
- Henry Ford No. 100, Piso 5, Naucalpan de Juárez, MEX, 53126, MX
(Hybrid)
- Preferred Degree
- Bachelor of Engineering
- Remote
- Yes
-
Automotive Test Engineer
hace 2 meses
Naucalpan, México ALTEN MÉXICO A tiempo completoWe are ALTEN Mexico, a renowned engineering company that provides specialized solutions for engineering, technology, and product development projects. With a team of over 250 talented professionals, we cater to industries including Automotive, Energy, Aeronautics, Banking & Insurance, Telecom & Multimedia, and Rail. Our services range from project design...
-
Automotive Test Engineer
hace 3 semanas
Naucalpan, México ALTEN MÉXICO A tiempo completoWe are ALTEN Mexico, a renowned engineering company that provides specialized solutions for engineering, technology, and product development projects. With a team of over 250 talented professionals, we cater to industries including Automotive, Energy, Aeronautics, Banking & Insurance, Telecom & Multimedia, and Rail. Our services range from project design...
-
(4003) Automotive Test Engineer
hace 2 meses
Naucalpan de Juárez, México ALTEN MÉXICO A tiempo completoWe are ALTEN Mexico, a renowned engineering company that provides specialized solutions for engineering, technology, and product development projects. With a team of over 250 talented professionals, we cater to industries including Automotive, Energy, Aeronautics, Banking & Insurance, Telecom & Multimedia, and Rail. Our services range from project design...
-
(4003) Automotive Test Engineer
hace 3 semanas
Naucalpan de Juárez, México ALTEN MÉXICO A tiempo completoWe are ALTEN Mexico, a renowned engineering company that provides specialized solutions for engineering, technology, and product development projects. With a team of over 250 talented professionals, we cater to industries including Automotive, Energy, Aeronautics, Banking & Insurance, Telecom & Multimedia, and Rail. Our services range from project design...
-
Automotive Engineer
hace 6 días
Naucalpan, México Ford Motor Company A tiempo completoThe Technical Support Analyst (TSA) of the Centralized Technical Assistance Center (CTAC), reports directly to a Team Leader and is responsible for providing multiple channel bumper to bumper automotive technical service assistance to Ford and Lincoln Dealers from Canada and Fleet Customers from the United States of America. Competencies and Skills: - Able...
-
Vev Engineer
hace 2 semanas
Naucalpan, México Ford Motor Company A tiempo completoEngineer in this position will be responsible to validate interior trim components as part of PD department. Competencies and technical knowledge: - Bachelor in Electrical-Electronic / Mechatronics / Automotive / Aeronautic Engineering. - Basic automotive background. - Main vehicle components function knowledge. - Solid basis regarding testing, measurement...
-
Exterior Systems Engineer
hace 2 meses
Naucalpan, México Ford Motor Company A tiempo completoThe Ongoing Product Development Engineer is a member of Ford Motor Company's Product Development organization. The OPD Engineer has responsibility for delivering designs consistent with ICA/MCA scale programs. Additionally, the OPD Engineer will have cross-commodity system level responsibility for creating and authoring tolerance charts. Further, the OPD...
-
3Dx Automotive Engineer
hace 3 semanas
Naucalpan, México Capgemini Engineering A tiempo completoThis is a unique opportunity to join a high-spirited, dedicated, talented and fun team of Engineers working in a challenging project for the automotive industry in Estado de Mexico. Be a part of a team committed to excellence in a dynamic, fast-paced environment. Implement, upgrade, and maintain Windows and VMware environments at various gaming datacenter...
-
Hil Engineer
hace 1 semana
Naucalpan, México P3 GROUP A tiempo completo**Vacante para la empresa P3 GROUP en Naucalpan de Juárez, Estado de México**: Seeking for an**:HIL** **Engineer **On-Site Work** Location**: Naucalpan, Mexico** P3 is an international company, offering consulting and engineering services, as well as software development for numerous customers. Since its founding in 1996 in Aachen, Germany, P3 always has...
-
XIL Automation Engineer
hace 7 días
Naucalpan de Juárez, México Satyam Venture Engineering Services Private Limited A tiempo completoJob Title: XIL Automation Engineer Qualifications Required: Familiarity with electrical architectures, electrical systems Familiarity with Model-based Systems Engineering (MBSE) desired. Familiarity with LabVIEW MATLAB and Python. BS in Automotive/Electronics/Mechatronics, Engineering required Job Location: #J-18808-Ljbffr
-
Exterior Systems Engineer
hace 2 semanas
Naucalpan, México Ford de México A tiempo completoMEX, Mexico (Hybrid) **TRENDING** *** The Ongoing Product Development Engineer is a member of Ford Motor Company's Product Development organization. The OPD Engineer has responsibility for delivering designs consistent with ICA/MCA scale programs. Additionally, the OPD Engineer will have cross-commodity system level responsibility for creating and...
-
Test Engineer
hace 2 meses
Naucalpan, México Tekskills Inc A tiempo completo**Job Title : Test Engineer** **Location : Henry Ford 100, San Mateo Nopala, 53126 Naucalpan de Juárez, Méx., Mexico** **Duration : 12 Months** **Job Details**: - Automotive Infotainment Testing experience (mandatory). - Minimum of 7+ experience in Automation - 70% of the career experience should contain Python Automation or Development experience. -...
-
Vehicle Structural System Cae Engineer
hace 2 meses
Naucalpan, México Ford Motor Company A tiempo completoVehicle Structural System CAE Engineer: The engineer in this position will provide technical and engineering support in the area of vehicle durability, strength and structural optimization through the use of CAE tools and collaboration with design teams to develop efficient systems for body structures, frame, and battery tray systems. The engineer will be...
-
Experience Test Engineer
hace 2 meses
Naucalpan, México Alten México A tiempo completo**ALTEN Mexico** is for your talent as an **Experienced Test Engineer** - Support the definition of ECUs configuration & setup preparation for testing basic and complex features - Manual bench testing and semi-automatic testing - Requirement analysis for Test Cases and Test Plans creations - SW Defect report and analysis and defect resolution - Generate and...
-
Test Engineer
hace 3 semanas
Naucalpan, México ALTEN MÉXICO A tiempo completoWe are ALTEN Mexico, a leading engineering company that specializes in providing innovative solutions for engineering, technology, and product development projects. With a dedicated team of over 250 professionals, we cater to various industries including Automotive, Energy, Aeronautics, Banking & Insurance, Telecom & Multimedia, and Rail. We offer...
-
Automation Engineer
hace 3 semanas
Naucalpan, México HINDUJATECH A tiempo completo**Vacante para la empresa HINDUJATECH en Naucalpan de Juárez, Estado de México**: Important automotive consultancy company is looking for an **Automation Engineer** to our team! **Activities**: - Software Development/maintenance of internal testing tools (Desktop and web-based tools) such as NI HiL framework and dSPACE HiL framework by using Agile...
-
Exterior Systems Engineer
hace 7 días
Naucalpan de Juárez, México Ford Motor Company A tiempo completoThe Ongoing Product Development Engineer is a member of Ford Motor Company's Product Development organization. The OPD Engineer has responsibility for delivering designs consistent with ICA/MCA scale programs. Additionally, the OPD Engineer will have cross-commodity system level responsibility for creating and authoring tolerance charts. Further, the OPD...
-
In-vehicle Software Release Engineer
hace 2 semanas
Naucalpan, México ALTEN MEXICO A tiempo completoWe are ALTEN Mexico, a leading engineering company that specializes in providing innovative solutions for engineering, technology, and product development projects. With a dedicated team of over 250 professionals, we cater to various industries including Automotive, Energy, Aeronautics, Banking & Insurance, Telecom & Multimedia, and Rail. We offer...
-
Core Vehicle Integration Engineer
hace 2 semanas
Naucalpan, México Ford Motor Company A tiempo completoEngineering lead for vehicle level core attributes and requirements. **Critical Success Factors**: - Ability to work with a cross-functional team in problem solving regarding complex issues, and to lead and facilitate those team discussions - Effective communication, written and oral; ability to write and present technical papers to management - Strong...
-
Vehicle Structural System Cae Engineer
hace 7 días
Naucalpan de Juárez, México Ford Motor Company A tiempo completoVehicle Structural System CAE Engineer: The engineer in this position will provide technical and engineering support in the area of vehicle durability, strength and structural optimization through the use of CAE tools and collaboration with design teams to develop efficient systems for body structures, frame, and battery tray systems. The engineer will be...