Program Manager

hace 2 meses


Ciudad de México CommScope A tiempo completo

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do.

Are up for a challenge, ready to tackle tough problems and join an excellent team where you can make a difference? If so, we are looking for you Here, you will find a collaborative culture that encourages authenticity and champions inclusiveness. Come connect to your future

**How You'll Help us Connect The World**

**Primary Duties and Responsibilities**

Responsible for delivery to ensure Customer success with regard to both Product and Professional Services for responsible Customer accounts. Works with Sales, Engineering, Product Management, Legal, and other teams as needed.

Manages complex projects from definition to acceptance, in accordance with CommScope defined processes and procedures. Projects will deliver E2E solutions comprising hardware and software and considering network management, video delivery, data and telephony services, CIN networking and PON/RMD devices.

Proposal preparation, statements of work and specifications.

Specific Project Management Responsibilities: Project Planning, Schedule, Resource, Risk, Issue & Partner concerns, Document, Change and Communication Management.

Conduct needs assessments and requirements gathering for end-to-end solutions.

Perform project monitoring and control. Maintain and report on project and program metrics.

Procures internal and external resources with required competencies to meet project objectives. Directs and coordinates the work activities and deliverables of multi-functional project teams.

Monitors project execution to ensure all contractual obligations and requirements are met. Recommends corrective actions and implement change requests where appropriate.

Communicates on project status to the Customer and internal stakeholders, leading complex communications and/or negotiations as required.

Identifies and mitigates risks; develops and implements risk mitigation plans.

Develops process improvements for efficiencies and quality

**Required Qualifications for Consideration**

Bachelor’s Degree in Computer Science, Engineering, or similar.

5+ years in program/project management within technology sector, with successful track record of managing and delivering high complexity projects from concept to delivery.

5+ years in customer-facing role.

Seasoned professional comfortable operating at senior levels within clients to network, promote and win business, manage customer expectations, and handle escalations.

Strong knowledge of Microsoft Project, MS Office and other supporting tools such as JIRA.

Languages: Proficient Spanish and English speaker.

**You Will Excite Us if you Have**

PMP or Prince 2 Certification preferred.

Experience in broadband networks technology is highly desirable.

Experience with Agile framework, process and tools.

Experience of working with or within large Telcos or Cable operators.

Excellent communication skills, both verbal and written.

Effective management of multi-disciplinary teams of 7+ people in project/matrix line management structure.

Strong technical knowledge of software development, web services, virtualization, cloud hosting, and networking technologies.

Experience working with large scale network management is a big plus.

**What happens after you apply?**

Our dynamic work environment attracts forward-thinking, hardworking, and caring people who strive to build what’s next. We provide our employees with opportunities where they can innovate and build while growing and developing their careers. We grow with change and know the value diversity plays in bringing forth new insights and generating better solutions.

Why CommScope:
CommScope is on a quest to deliver connectivity that empowers how we live, work, and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G, the Internet of Things, and gigabit speeds for everyone, everywhere. With our unmatched expertise in copper, fiber, and wireless infrastructure, our global clients rely on us to outperform today and be ready for the needs of tomorrow.

Req ID 75050


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