Logistics Manager
hace 3 semanas
This role is responsible for overseeing and managing the end-to-end freight forwarding operations of our customers. This role involves coordinating the movement of goods across different modes of transportation, ensuring timely and efficient deliveries, and maintaining strong relationships with clients, carriers, and partners. The Freight Forwarding Manager plays a pivotal role in optimizing logistics processes, driving customer satisfaction, and ensuring compliance with international trade regulations.
**Key Responsibilities**:
**Client Relationship Management**:Serve as the primary point of contact for clients, addressing inquiries, providing updates, and resolving issues promptly.
Build and maintain strong relationships with clients, understanding their unique logistics requirements and providing tailored solutions.
**Freight Coordination and Booking**:Arrange and coordinate shipments across various modes of transportation, including air, sea, road, and rail.
Negotiate rates with carriers and service providers to secure cost-effective transportation options.
Book cargo space and ensure timely collection and delivery of goods.
**Documentation and Compliance**:Prepare and review all necessary shipping and customs documentation to ensure compliance with regulations.
Verify accuracy of shipping documents, including bills of lading, invoices, and certificates of origin.
Stay up-to-date with international trade regulations and customs procedures to ensure smooth customs clearance.
**Supply Chain Visibility**:Monitor shipments in real-time to provide clients with accurate and timely updates on their cargo's status.
Address any disruptions or delays in transit and proactively communicate solutions to clients.
**Vendor and Partner Management**:Collaborate with carriers, freight forwarders, customs brokers, and other partners to ensure seamless logistics operations.
Evaluate vendor performance and negotiate contracts to optimize service quality and costs.
**Team Leadership**:Lead and manage a team of freight forwarding professionals, providing guidance and mentorship.
Foster a collaborative and customer-focused work environment within the team.
**Operational Efficiency**:Identify opportunities for process improvement to enhance operational efficiency and cost-effectiveness.
Implement best practices in freight forwarding operations to streamline processes.
**Budget Management**:Develop and manage budgets for freight forwarding operations, including transportation costs and related expenses.
Monitor budget performance and take corrective actions as needed.
**Data Analysis and Reporting**:Utilize data analytics tools to track key performance indicators (KPIs) and assess the performance of freight forwarding operations.
Generate regular reports for management and clients to provide insights into logistics performance.
**Qualifications and Requirements**:
- Bachelor's degree in Logistics, Supply Chain Management, International Business, or a related field (Master's degree preferred).
- Proven experience in freight forwarding or logistics management, with a strong understanding of international shipping and transportation modes.
- Proficiency in customs regulations, trade compliance, and international logistics procedures.
- Strong negotiation, communication, and interpersonal skills.
- Familiarity with freight management software and tools.
- Leadership experience with the ability to manage and motivate a team.
- Problem-solving mindset and ability to adapt to changing logistics landscapes.
- Strong customer service orientation.
- Knowledge of industry trends and emerging technologies in freight forwarding is a plus.
Tipo de puesto: Tiempo completo
Salario: $30,000.00 - $45,000.00 al mes
Horario:
- Lunes a viernes
- Turno de 8 horas
Lugar de trabajo: Empleo presencial
Fecha límite para postularse: 14/09/2023
Fecha de inicio prevista: 15/09/2023
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