Collections Manager
hace 3 días
**Job Overview**
The Collection Manager's job is a fast-paced position that allows them to use their strong leadership abilities and financial expertise. Collections work is focused on administering, designing, and ensuring compliance with collections processes including: Collection and maintenance of customer accounts (e.g., track account status, report on outstanding balances, prioritize collection activity); Follow up overdue accounts (e.g., initiate demand letters, outbound phone calls to delinquent accounts, external debt collection, etc.
The majority of time is spent overseeing area of responsibility, planning, prioritizing and/or directing the responsibilities of employees. Goal achievement is typically accomplished through performance of direct and/or indirect reports.
**Main responsibilities**
- Oversee department objectives through the development and execution of budget business plans
- Establish goals and targets for the collection of payments
- Implement policies and procedures for the collection of outstanding debts to prevent excessive bad debt Employ, train, and evaluate employees within the collections department to ensure enough personnel are available to handle the workload
**What are we looking for?**
**Required**
- University/ College Degree
- Customer Service and/or Collection Leadership experience of 5 years
- 1 year of experience in performance analysis and report elaboration
- Windows Office knowledge
**Specialized Knowledge**
- Knowledge of insurance policies, coverage, payment systems and insurance company guidelines
**Language Level**
- Advance English level
**What can Seguros Confie offer you?**
- Engaging and supportive work environment. That is how we were voted as the “Best Call Center in Tijuana” for 2021
- Being part of a team where you can balance your personal and professional life. We've created a great environment for our team members to experience a healthy work-life balance.
- Employee engagement events
- Perks and discounts
- All employees at Seguros Confie can ask for three extra paid days off after their first 90 days with us
- Private Health Insurance and more All law benefits
-
**Visit our web sites
-
Collections Manager
hace 9 horas
Tijuana, Baja California, México Ssbcc Mexico A tiempo completo**Job Overview**The Collection Manager's job is a fast-paced position that allows them to use their strong leadership abilities and financial expertise.Collections work is focused on administering, designing, and ensuring compliance with collections processes including: Collection and maintenance of customer accounts (e.g., track account status, report on...
-
Operations Manager
hace 4 semanas
Tijuana, Baja California, México Allied Collections Services A tiempo completoOperations ManagerWe are seeking an experienced Operations Manager to join our team and contribute to the success of our US-based clients.Responsibilities:Develop long-term plans to achieve company goals.Coordinate cross-functional teams to foster collaboration and knowledge sharing.Analyze departmental budgets to optimize expenses and revenue.Identify...
-
Operations Manager
hace 2 días
Tijuana, México Allied Collections Services A tiempo completo**ACSI’s fast-growing team is in search of an Operations Manager to handle and assist a team that works with our many US-based clients. We are looking for a profile who thrives in dynamic environments and has previous Call Center experience.** **Responsibilities**: - Long term planning to create initiatives that further the company’s overall goals. -...
-
Operations Manager
hace 3 semanas
Tijuana, Baja California, México Allied Collections Services A tiempo completo**ACSI's fast-growing team is in search of an Operations Manager to handle and assist a team that works with our many US-based clients.We are looking for a profile who thrives in dynamic environments and has previous Call Center experience.****Responsibilities**:- Long term planning to create initiatives that further the company's overall goals.-...
-
IT Manager Call Center
hace 3 días
Tijuana, México Allied Collections Services, Inc. (ACSI) A tiempo completoWe are looking for an IT manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company's computing needs. **Responsibilities**: - Manage information technology and computer systems - Plan,...
-
Revenue Cycle Manager
hace 4 días
Tijuana, México USA Vein Clinics A tiempo completoThe Revenue Cycle Manager will collaborate with physicians, the SVP of the Revenue Cycle, and other members of the management team to serve as a critical link between providers, payers, and patients. This position will directly oversee and manage the following roles: - Billers - Administrative staff and clerks. **Responsibilities**: - Supervising the...
-
It Manager Call Center
hace 10 horas
Tijuana, Baja California, México Allied Collections Services, Inc. (Acsi) A tiempo completoWe are looking for an IT manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines.You will supervise the implementation and maintenance of our company's computing needs.**Responsibilities**:- Manage information technology and computer systems- Plan,...
-
Revenue Cycle Manager
hace 4 semanas
Tijuana, México Usa Vein Clinics A tiempo completoThe Revenue Cycle Manager will collaborate with physicians, the SVP of the Revenue Cycle, and other members of the management team to serve as a critical link between providers, payers, and patients.This position will directly oversee and manage the following roles:- Billers- Administrative staff and clerks.**Responsibilities**:- Supervising the Revenue...
-
Recruitment Coordinator
hace 1 semana
Tijuana, México Allied Collections Services A tiempo completo**ACSI’s fast-growing team is in search of a Recruitment Coordinator to handle a team that works with our many US-based clients. We are looking for a profile who thrives in dynamic environments and has previous Call Center experience.** **This position will report directly to the Human Resources Manager and Recruiting Manager and is responsible for the...
-
Recruitment Coordinator
hace 2 semanas
Tijuana, México Allied Collections Services A tiempo completo**ACSI’s fast-growing team is in search of a Recruitment Coordinator to handle a team that works with our many US-based clients. We are looking for a profile who thrives in dynamic environments and has previous Call Center experience.** **This position will report directly to the Human Resources Manager and Recruiting Manager and is responsible for the...
-
Account Manager
hace 4 semanas
Tijuana, México Allied Collections Services A tiempo completo**Requirements**:- **Good conversational and written English**- **VISA**- **Good presentation for customers**- **Flexibility to travel**- **Basic knowledge of excel**- **Agenda management for directors**- **Organized**- **Knowledge in Marketing**- **Attention to detail****Work on site / Tijuana**Tipo de puesto: Tiempo completoSalario: $4,000.00 - $4,500.00 a...
-
Account Manager
hace 1 semana
Tijuana, México Allied Collections Services A tiempo completo**Requirements**: - **Good conversational and written English** - **VISA** - **Good presentation for customers** - **Flexibility to travel** - **Basic knowledge of excel** - **Agenda management for directors** - **Organized** - **Knowledge in Marketing** - **Attention to detail** **Work on site / Tijuana** Tipo de puesto: Tiempo completo Salario:...
-
Account Manager
hace 1 semana
Tijuana, México Allied Collections Services A tiempo completo**Requirements**: - **Good conversational and written English** - **VISA** - **Good presentation for customers** - **Flexibility to travel** - **Basic knowledge of excel** - **Agenda management for directors** - **Organized** - **Knowledge in Marketing** - **Attention to detail** **Work on site / Tijuana** Tipo de puesto: Tiempo completo Salario: $1.00 -...
-
Account Manager
hace 4 días
Tijuana, México Allied Collections Services A tiempo completo**Requirements**: - **Good conversational and written English** - **VISA** - **Good presentation for customers** - **Flexibility to travel** - **Basic knowledge of excel** - **Agenda management for directors** - **Organized** - **Knowledge in Marketing** - **Attention to detail** **Work on site / Tijuana** Tipo de puesto: Tiempo completo Salario:...
-
Recruitment Coordinator
hace 3 semanas
Tijuana, México Allied Collections Services A tiempo completo**ACSI's fast-growing team is in search of a Recruitment Coordinator to handle a team that works with our many US-based clients.We are looking for a profile who thrives in dynamic environments and has previous Call Center experience.****This position will report directly to the Human Resources Manager and Recruiting Manager and is responsible for the...
-
Bilingual Recruiter
hace 3 semanas
Tijuana, México Allied Collections Services A tiempo completo**This position will report to the HR & Recruitment Manager and is responsible for the recruitment efforts for various positions.** **Essential Responsibilities**: - Post open roles across all active platforms and screening resumes. - Assist in tracking and reporting multiple job portals. (Facebook, Craigslist, Talenteca etc.) - Reaching out to a number of...
-
Recruitment Coordinator
hace 7 días
Tijuana, Baja California, México Allied Collections Services A tiempo completo**ACSI's fast-growing team is in search of a Recruitment Coordinator to handle a team that works with our many US-based clients.We are looking for a profile who thrives in dynamic environments and has previous Call Center experience.****This position will report directly to the Human Resources Manager and Recruiting Manager and is responsible for the...
-
Bilingual Recruiter
hace 1 semana
Tijuana, México Allied Collections Services A tiempo completo**This position will report to the HR & Recruitment Manager and is responsible for the recruitment efforts for various positions.** **Essential Responsibilities**: - Post open roles across all active platforms and screening resumes. - Assist in tracking and reporting multiple job portals. (Facebook, Craigslist, Talenteca etc.) - Reaching out to a number of...
-
Revenue Cycle Manager
hace 2 semanas
Tijuana, México USA Clinics Group A tiempo completoAgents - Administrative staff and clerks **Responsibilities** - Supervising the Revenue Cycle Department functions including collections, cash posting and billing. - Overseeing the hiring and training of staff. - Efficiently managing patient complaints in respect of billing and collections. - Planning and structuring the department workflow and staffing. -...
-
Revenue Cycle Manager
hace 2 semanas
Tijuana, Baja California, México Usa Vein Clinics A tiempo completoAgents- Administrative staff and clerks**Responsibilities**- Supervising the Revenue Cycle Department functions including collections, cash posting and billing.- Overseeing the hiring and training of staff.- Efficiently managing patient complaints in respect of billing and collections.- Planning and structuring the department workflow and staffing.- Managing...