Site Reliability Engineer

hace 1 mes


Ciudad de México CDMX Encora A tiempo completo

**Important Information**:

- **Years of Experience**: 5+ years of progressive experience in IT infrastructure engineering, software development, information systems, or equivalent technical fields; 2+ years of enterprise AWS cloud experience.
- **Job Mode**: Full-time.
- **Work Mode**: Remote

**Job Summary**:
**Responsibilities and Duties**:

- Address and resolve daily issues related to Oracle Web Center Site (WCS) and Web Center Content (WCC).
- Develop and document a comprehensive understanding of the system by collaborating with existing Subject Matter Experts (SMEs).
- Analyze issue trends, identify root causes, and implement solutions that provide a significant return on investment.
- Bring forth innovative ideas and suggestions to the engineering manager and technical program manager.
- Collaborate effectively with cross-functional teams to ensure the reliability and performance of the Content Management System.

**Qualifications and Skills**:
**_Must Have:_**:

- Experience in Java backend development.
- Proficiency in JSP, PL SQL, and Shell Scripting.
- Familiarity with AWS services, including EC2 and CloudWatch.
- Knowledge of Opensearch, Prometheus/Grafana, and basic Linux for log analysis.
- Quick learner with a proactive and action-oriented approach.

**Optional but Preferable**:

- Experience with Content Management Systems, specifically Oracle Web Center Site (WCS) and Web Center Content (WCC).
- Quick learner with the ability to adapt to new technologies and processes.
- Proactive mindset, anticipating and addressing issues before they become critical.
- Action-oriented, with a hands-on approach to problem-solving and continuous improvement.

**Roles and Responsibilities (but not limited to)**:

- Resolve daily issues related to WCS and WCC.
- Build and document a deep understanding of the system through collaboration with existing SMEs.
- Analyze issue trends and address root causes to maximize return on investment.
- Bring innovative ideas to enhance system reliability and performance to the engineering and program management teams.
- Every individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices, including harassment of any kind._



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