Service Planner

hace 2 meses


Guanajuato, México Konecranes A tiempo completo

País: Méjico- Lugar: Leon, GUA, MX- Información sobre la ubicación:
- Tipo de empleo: Indefinido- Tiempo completo / Tiempo parcial: Tiempo completo**Service Planner**:
**_País_**_: México (MX)_
**_Ubicación:_**_ Leon, Guanajuato (MX-GUA)_
**_Información sobre la ubicación:_**
- En Konecranes, creemos que una buena experiência del cliente se consigue gracias a las personas que hay detrás del nombre de Konecranes, personas comprometidas con proporcionar a nuestros/as clientes equipos y servicios de elevación que mejoren sus negocios. Todo lo que hacemos, lo hacemos con pasión y decisión._

**Objetivo del puesto**:
Liderar y coordinar la planificación general de los servicios, con el propósito de asegurar el éxito de los servicios y la satisfacción de nuestros clientes, todo esto considerando un trabajo seguro, optimo y de Calidad.

**Principales actividades**:

- Planificar y organizar las actividades de acuerdo con los requerimientos estipulados en el alcance del servicio (Unidad de Negocio UN), realizando el control y evaluación de los avances mediante indicadores de gestión, respetando presupuestos establecidos.
- Asegurar el cumplimiento de los programas y compromisos establecidos con nuestros clientes.
- Analizar y gestionar oportunamente los requerimientos de materiales requeridos para el desarrollo del servicio.
- Asegurar la entrega de informes a cada cliente según la periodicidad comprometida
- Corregir e informar oportunamente a su superior desviaciones y/o deficiencia que afecten el proceso normal de prestación de servicios, preocupándose de seguir reconocer los riesgos que puedan impactar la probabilidad de éxito del servicio.
- Deberá establecer procedimientos de trabajo en conjunto con Especialistas de Seguridad y Supervisores con antelación a la ejecución de los trabajos, teniendo hincapié en el cumplimiento de los procedimientos de seguridad para cada Servicio
- Organizar reuniones semanales con el equipo de trabajo para dar a conocer las actividades semanales y mensuales, dejando evidencia de estas reuniones a través de minutas informadas a gerencia.
- Gestionar en forma eficiente el Backlog de Servicios, adaptando los recursos necesarios a la demanda de servicios con el fin de que estos sean atendidos oportunamente en las fechas esperadas por nuestros clientes.

**Requisitos**:

- Escolaridad: Carrera concluida en Ingeniería Eléctrica, Mecánica, Industrial o afines
- De 2 a 4 años de experiência trabajando en el giro con un conocimiento preferentemente completo de las funciones de técnico o relacionados.
- Desarrollo de negocios y estrategia para alcanzar los objetivos.
- Administración operativa
- Conocimiento en seguridad ocupacional
- Conocimiento de la Norma ISO 9001:2015
- Cumplimientos de Objetivos y Políticas
- Conocimientos de Mecánica, Electricidad y Control
- Preferentemente experiência en grúas viajeras.
- Inglés avanzado
- Gestión de proyectos
- Relaciones públicas
- Tenaz, persuasivo, resiliente
- Liderazgo y Toma de decisiones
- Resolución de problemas
- Formación de equipos de trabajo
- Comunicación verbal y escrita.
- Manejo de PC


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