Virtual Receptionist

**Our client**:
A company that is proud to share 30 years of experience in the management of Homeowners Associations, they focus on helping communities to grow by combining industry knowledge, technology, and people-oriented management.

We are looking for a **Receptionist **to support the following activities:

- Answer all phone calls and escalate when needed.
- Answer basic homeowner questions about maintenance, balance, community facilities, etc., and open tickets in Vantaca when needed.
- Maintenance calls, balances, and essential communication. Most calls will be directed to someone else within the company.
- Will enter maintenance requests so the managers can follow up with them.
- Data entry into Vantaca.

**Work Schedule**:
Monday through Friday 11:30 - 20:00 CST MX

Daylight saving in the USA 10:30 - 19:00 CST MX.

**We Offer**:

- Competitive Salary (According to experience)
- Law benefits
- Remote Work
- Work Stability
- Computer equipment
- Major medical insurance
- Christmas bonus of 30 days (Aguinaldo)

After the 3-month probation contract, we add the following:

- Minor medical insurance (Clinic may vary according to your city)
- Food vouchers (10% of the gross salary)
- Restaurant tickets ($2,000 pesos)
- Saving fund (8% of the gross salary)

**Minimum requirements**
- **MUST: Advanced English (Strong communication skills: writing and speaking)**:

- High school diploma
- 1 - 2 years of experience in **customer service.**:

- Excellent writing and grammar skills
- MS Office (intermediate)

**Skills**
- Organized
- Detail Oriented
- Effective communication
- Logic
- Comfortable with structure and rules
- **Gordian Staffing, A New Way of HR**_

We focus on helping small and medium-sized enterprises in the United States and Canada to make business more accessible by offering specialized services and providing high-quality people solutions for those organizations, constantly growing and looking for better results in their markets.

**Salary**: $14,000.00 - $18,000.00 per month

Application Question(s):

- Where are you located?
- What's your English level?
- What was your last salary?

**Experience**:

- Call Center: 2 years (required)

Work Location: Remote