Content Modeler

At PayPal (NASDAQ: PYPL), we believe that every person has the right to participate fully in the global economy. Our mission is to democratize financial services to ensure that everyone, regardless of background or economic standing, has access to affordable, convenient, and secure products and services to take control of their financial lives.
- performing, durable structure. This will enable us, and any future incarnations of the team, to manage the experience and maximize value for our customers, the company and shareholders for some time to come. We are looking at prospects and customers firstly through a segment lens. Consequently, we have Product Manager roles that align to those segments - Consumer, Small Business (including Partners) and Enterprise, Platforms & Marketplaces. Each Product Manager is accountable for customer and business outcomes in their area, and for identifying and executing a program of work that will drive those outcomes. We also have a Platform Product Manager, who is accountable for providing our engineering partners with business requirements for platform development, as well as driving horizontal efforts that affect all segments (eg: Globalization strategy, Platform strategy, Site Performance improvements, etc.).In addition, we have an SEO Product Manager, a web lead for our International Markets, and an Integration and Strategic Development PM. The SEO role is accountable for setting our SEO strategy, then working with our engineering and content partners to ensure it is executed to plan, with a view to maximizing the opportunities in natural search. The web lead for International is responsible for scaling our approach to all non-US markets, and the Integration & Strategic Development PM will oversee all site integrations (usually following M&A activities) as well as other strategic projects. In addition, there are dedicated teams in the engineering, content, design and business analytics organizations that support us in executing against our platform and experience backlogs, again all with a view to achieving the customer and business outcomes we have identified as priorities.

**Job Description**:
Content modeler

About the job

You are an experienced content professional - responsible for using data and best practices to develop content models in a content architecture that connects user needs with project, business and content goals. The ability to communicate content value, strategy and requirements to stakeholders and team members is a core component of this role.

This role works with a global team of product owners, engineers, CMS authors and localization experts. The role will advocate for both the customer and CMS authors by designing content models supporting efficient content management, delivery and measurement.

In this role you will:

- Design and build all models needed to deliver the desired experience
- Create ready-to-use templates and layouts in the CMS
- Work with content strategy to identify content for reuse
- Reflect localization requirements in models and the overarching architecture
- Create process documents, functional specifications, user stories, and other artifacts describing how to use models to deliver the experience e.g., structured-writing guidelines (on how to write for each content model)
- Identify and define metadata supporting dynamic content retrieval
- Identify opportunities to modularize content so that it can be automatically reused (mixed and matched) to meet customer needs
- Contribute to and advocate for content and communication standards across the organization

Must have
- 3-5 years’ experience with headless web content systems
- Experience using metadata to tag content modules for dynamic content retrieval
- Experience working at scale with large, complex, global products
- Experience working with localized content
- Strong written and verbal communication skills
- Comfortable working mostly remotely with colleagues across multiple timezones
- Comfortable working with engineers
- Familiarity with using content/project management tools such as JIRA
- Creative and open to new ideas
- Strong emphasis on quality of work

Nice to have
- Awareness of/experience with semantic content (taxonomies, knowledge graphs)

Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

Who We Are:
As part of PayPal’s commitment to employees’ health and safety, we have established in-office Covid-19 protocols and requirements, based on expert guidance. Depending on location, this might include a Covid-19 vaccination requirement for any employee whose role requires them to work onsite. Employees may request reasonable accommodation