Learning Administrator
hace 2 meses
**About the role**
The Learning Administrator provides administrative and system support to learners, facilitators and third party organizations focused on ensuring the efficient, accurate, and timely delivery and tracking of various training programs/curriculum.
**Remote position**:need to be able to work from Monday to Friday in US Eastern or Central working hours.
**Responsibilities**:
- Create, schedule, and administer enrollments for learning events in the learning management system.
- Coordinate availability of schedules for instructors and facilities to schedule training events, monitor participation numbers, and ensure minimum delegate numbers are achieved. Highlight low enrolments to appropriate point of contact.
- Monitor and receive requests and process them through to completion in accordance with the relevant workflows, processes, and standards.
- Ensure thorough documentation of training course requirements in partnership with team members and suppliers.
- Adjust class offerings/schedules, vendors, catering arrangements, and locations based on scheduled offerings.
- Ensure all course invitations and pre-work are distributed in advance and classes are prepared and properly equipped for each event per outlined requirements.
- Coordinate the ordering and shipment of learning event materials and supplies as required.
- Coordinate with internal and external vendors to arrange conference centers, hotels, trainers, print suppliers, catering and equipment and classroom set-up.
- Maintain learner attendance rosters and participant history.
- Verify data accuracy and modify employee learning records in the learning management system as required.
- Maintain course, learner, and billing records for each event, inclusive of vendor invoices learner attendance fees.
- Distribute and collect evaluations from learning event attendees.
- Run various standard reports designed to measure program efficiency and value, instructor performance, and learner progress as required.
- Meet or exceed established service level agreement (SLA) metrics.
- Support and participate in continuous improvement and root cause analysis (RCA) activities.
**Requirements**:
- 3+ years’ experience Learning Management Systems
- High attention to detail & data accuracy
- Ability to manage multiple competing priorities
- Strong communication skills, both verbal and written; initiative to track and communicate the status of requests proactively
- Strong problem solving skills with a focus on continual improvement
- Strong teamwork and collaboration skills
**Preferred Requirements**:
- Prior experience with SABA Cloud Learning Management System administration
- Project management experience
**GP Strategies is committed to creating a diverse environment and is proud to be an equal opportunity employer.**
**All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.
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