Teleria Specialist

hace 2 semanas

Santiago, México Ria A tiempo completo

The Contac Center Operator is a representative responsible for taking orders for money transfers, bill payments, and answering customer inquiries related to general information about products, locations, exchange rates, and prices over the phone. They are responsible for satisfying customer expectations and maintaining a positive image for the company. Call Center operators form the foundation of the Operations department with opportunities for promotion within this or other departments of the company.
- Support and provide service via telephone.
- Utilize listening skills and telephone etiquette that support.
- Handle phone transactions for money transfers, bill payments, and telephone top-ups, and provide adequate information.
- Use an effective approach to handle telephone tasks.
- Understand the impact of attitude on handling calls professionally.
- Effectively manage job stress and handle situations with upset customers.
- Hours of work: Looking for someone with schedule flexibility. Must be able to work on weekends, holidays, and night shifts.
- Overtime expectations: Willingness to support the operation with overtime as required.
- Work environment: 100% office-based work.
- Respond to telephone calls in a professional manner.
- Excellent language skills in both Spanish and English.
- Excellent communication skills.
- Basic computer research skills.
- Practice managing difficult calls, particularly with upset customers.

  • Teleria Specialist

    hace 4 semanas

    Santiago, México Ria A tiempo completo

    Now is the time to be part of Ria Financial and we know it takes a relentless sales team to lead our company to the next level. Ria’s mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. We are looking for an enthusiastic...

  • Teleria Specialist

    hace 4 semanas

    Santiago, México Ria A tiempo completo

    Ria’s mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. We are looking for an enthusiastic Customer Services Representative to join our friendly team at Queretaro in Ria Headquarters. In this role, you will provide...

  • Teleria Specialist

    hace 3 semanas

    Santiago, México Ria A tiempo completo

    Ria’s mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. We are looking for an enthusiastic Customer Services Representative to join our friendly team at Queretaro in Ria Headquarters. In this role, you will provide...

  • Teleria Specialist

    hace 2 meses

    Santiago, México Ria A tiempo completo

    Ria’s mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers. We are looking for an enthusiastic Customer Services Representative to join our friendly team at El Salvador in Ria Headquarters. In this role, you will provide...

  • Teleria Specialist

    hace 2 meses

    Santiago, México Ria A tiempo completo

    We are looking for an enthusiastic Customer Services Representative to join our friendly team at El Salvador in Ria Headquarters. In this role, you will provide information to our customers about their transactions and resolve general queries they may have. Your main responsibilities will include but will not be limited to: - Reviewing and correcting data...

  • Teleria Specialist

    hace 1 semana

    Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

    Now is the time to be part of Ria Financial and we know it takes a relentless sales team to lead our company to the next level. Ria's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers.We are looking for an enthusiastic...

  • Teleria Specialist

    hace 1 semana

    Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

    Ria's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers.We are looking for an enthusiastic Customer Services Representative to join our friendly team at El Salvador in Ria Headquarters. In this role, you will provide...