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Senior Manager, Agreement Management Mexico

hace 4 meses

Ciudad de México Wärtsilä A tiempo completo

**Senior Manager, Agreement Management Mexico & DR**:
Wärtsilä Energy leads the transition towards a 100% renewable energy future. We help our partners to accelerate their decarbonisation journeys through our market-leading technologies and power system modelling expertise. These cover decarbonisation services, future-fuel enabled balancing power plants, hybrid solutions, energy storage and optimisation technology, including the GEMS Digital Energy Platform.

Did you know Wärtsilä has delivered 76 GW of power plant capacity and more 110 energy storage systems in 180 countries around the world?

In this fast changing world of energy, we are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Want to join the ride?

We are looking for Senior Manager, Agreement Management for our Mexico & Dominican Republic region. The ultimate goal of this position is to build and manage a strong team of Agreement Managers and Agreement management professionals in order to deliver excellent results and successful Long Term Service Agreements. You will be part of a Regional Sales and Operations team within AMER for Region Central. You will be reporting to the GM Operations Mexico & Dominican Republic.

The preferred location**:Mexico City.**

In this position, your** main responsibilities** include but are not limited to:

- Lead the team of Agreement Managers in Mexico and the Dominican Republic.
- Build and manage a strong team of professionals in the agreements organization to deliver excellent results.
- Ensure that the Agreements in the region are executed in accordance with Wärtsilä Services guidelines, the Agreement Management process, and general management practices in a safe and cost-effective way.
- Put customer first - Prioritize actions leading to increasing customer satisfaction
- Continuously develop an understanding of how to create value for customers and customers business
- Follow up on customer satisfaction and ensure that agreed actions are taken in the area or in the assigned responsibility area.
- Promote the company´s values, strategic priorities and the Wärtsilä Way within the Agreements team
- Ensure renewals of contracts and seek opportunities to move our customers up the value ladder
- Implement Agreement Management action plans, processes, and guidelines in the assigned responsibility area.
- Ensure optimization of assets such as inventories, receivables, fixed assets, etc. tied to the Agreements.
- Maintain good internal and external stakeholder relationships
- Ensure quality of work related to the contract execution.
- Follow up financial, operative, and technical performance through reviews and reporting and take corrective actions.

**Desired behaviours**:

- Achieving results
- Making change happen
- Decisiveness and action orientation
- Planning and target setting
- Developing self and others
- Active Communication
- Situational and cultural sensitivity
- Business and Customer focus
- Proven track record as a leader and people developer and multiple years of work experience required in sales and/or operations.
- Excellent understanding of Service Agreements and products from technical and contractual prospective.
- Ability to lead and coahch other to find appropiate solutions.
- Open-minded/inclusive - work for the good of the team rather than personal success; demonstrate equality by taking diversity, culture into account; allow learning from mistakes.
- Ability to negotiate and solve complex problems while working with company standards.
- Strong desire to achieve results - work as a Team, work for a Team.
- Be an agent for change, inspire and motivate others.
- Structured and analytical minded.
- High business proficiency language in English and Spanish

**Your success will be measured by**:

- Customer Satisfaction
- Employee Satisfaction & Engagement
- Agreements financial performance
- Has relevant education, such as B.Sc. or M.Sc. Engineering /Business similar
- Has a strong commercial & contractual understanding
- Has coaching skills to stretch the team performance
- Has experience in Energy Market, previous experience in Mexican market is a plus
- Is a recognized and respected leader with great ability to build high performing teams based on trust.
- Is able to create clarity on direction and vision
- Inspires people to take action towards the future goals
- Drives results with excellent planning and execution skills

**Contact person to give further information: Jose Hernandez**

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.