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Assistance Coordinator
hace 2 meses
Compañía de servicios de control de costos, administración de reclamos y asistencia médica, que ofrece una gama completa de servicios a clientes internacionales, canadienses y de los Estados Unidos. Con más de 360 clientes corporativos ubicados en más de 90 países de todo el mundo, administra aproximadamente 360,000 casos por año, y procesa más de $1.9 mil millones en reclamos por año.
**Nos encontramos en búsqueda de**:
Agentes Telefónicos Bilingües
Para sus diferentes turnos; matutino y vespertino.
**Requisitos**:
**Nível de Escolaridad**: Bachillerato terminado (Deseable)
**Experiência Mínima**: 1 a 3 años en atención a clientes, call center
Manejo de Inglés Intermedio - avanzado obligatorio (se realizará entrevista)
**Principales Actividades y funciones**:
- Atención y seguimiento a clientes nacionales y extranjeros
- Manejo, Administración y control de base de datos
- Brindar información sobre póliza de seguro de clientes alcance y cobertura
- Atención, seguimiento y administración a reclamos médicos y puntual seguimiento.
- Solicitudes, atención y seguimiento de asistencias médicas
- Atención a llamadas entrantes
- Resolución a través de correos, llamadas y chats de acuerdo a reclamos y estatus de casos.
**Sueldo de acuerdo con turno y experiência;**
- $15,000 brutos, turno matutino 7am a 4pm con 2 días de descanso rotativos entre semana
- $15,000 brutos, turno vespertino 2pm a 11pm con 2 días de descanso rotativos entre semana
**Prestaciones**:
- Seguro de gastos médicos mayores
- Seguro dental
- Seguro de vida
- 30 días de Aguinaldo
- Prestaciones de ley y superiores.
- Capacitación pagada de 90 días
- Contratación directa con la empresa
- Desarrollo, Crecimiento.
- Excelente ambiente laboral
- Sueldo 100% nominal
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Salario: $14,000.00 - $15,000.00 al mes
Horario:
- Fines de semana
- Incluye días feriados
- Incluye fines de semana
- Rotativo
- Turno de 8 horas
- Turno matutino
- Turno vespertino
Prestaciones:
- Programa de referidos
- Seguro de gastos médicos
- Seguro de gastos médicos mayores
- Seguro dental
- Seguro de vida
- Vacaciones adicionales o permisos con goce de sueldo
Pregunta(s) de postulación:
- Disponibilidad de
Disponibilidad de turnos:
- Turno diurno (Deseable)
- Turno nocturno (Deseable)
Lugar de trabajo: Hybrid remote en 03840, Ciudad de México, CDMX
Fecha de inicio prevista: 31/07/2023
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