Service Desk Analyst
hace 2 semanas
Solicitamos service desk analyst con manejo de idioma ingles y portugues zona mty nuevo leon.
"Mínimo 3 años de experiência en atención al cliente o procesos de service desk
Cualquier experiência previa en soporte de productos que implique procesos de soporte técnico y facturación o experiência en cuentas de service desk - (Obligatorio)
Capacidad para identificar ideas de mejora de procesos, orientar a los miembros del equipo en la aplicación de ideas de mejora / Seis sigma / proyectos limpios
Conocimiento de las aplicaciones y herramientas pertinentes específicas de Service Desk. (Obligatorio)
Conocimiento y experiência práctica de las herramientas ofimáticas de Microsoft, como Excel, Word y PPT.
Software de sistema (es decir, sistemas operativos, utilidades), software de productividad de oficina empaquetado (COTS), aplicaciones empresariales, etc,
Infraestructura de hardware, soporte remoto de redes de datos para portátiles, ordenadores de sobremesa, problemas de LAN, configuración de impresoras, etc.
Experiência en una mesa de servicio L1 / proceso de soporte técnico proporcionando soporte remoto para portátiles / ordenadores de sobremesa / problemas de LAN / configuración de impresoras, etc. (Obligatorio) "
ofreecemos
- "12 días de vacaciones pagadas el 1er año.
Bono vacacional: 25% del salario diario.
Bono de Navidad: 15 días de salario base.
Contribución al IMSS e Infonavit.
Reparto de utilidades.
Fondo de Ahorro: 4% del salario mensual sujeto al límite legal (pagadero
cada 6 meses).
Cupones de comida: 4% del salario mensual sujeto al límite superior de la Ley Mexicana.
Seguro médico mayor para el empleado y sus dependientes elegibles (esposo / esposa, hijos). Beneficio máximo: 1,000.00 mínimo general sueldos mensuales.
Seguro de vida: la póliza pagará 24 veces el salario base mensual hasta 3,000,000.00 MXN a los beneficiarios del empleado en caso de fallecimiento,
discapacidad o pérdida orgánica.
Desarrollo profesional de los empleados mediante la formación"""
Tipo de puesto: Tiempo completo
Salario: $19,700.00 - $20,000.00 al mes
Horario:
- Lunes a viernes
- Rotativo
Prestaciones:
- Apoyo para estudios
- Seguro de vida
- Vales de despensa
Tipos de compensaciones:
- Bono de productividad
Experiência:
- service desk: 3 años (Obligatorio)
Idioma:
- ingles avanzado (Obligatorio)
- portugues (Obligatorio)
Lugar de trabajo: Empleo presencial
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