Senior Associate, Implementation Engineer, Cyber

hace 2 meses

Ciudad de México CDMX Kroll A tiempo completo

In a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business. We embrace diverse backgrounds and global perspectives, and we cultivate diversity by respecting, including, and valuing one another. As part of _One team, One Kroll_, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.

Kroll’s Cyber Risk team works on over 2,000 cases a year, including some of the most complex and highest profile matters in the world. With experts based around the world, supported by ground-breaking technology, we help protect our client’s data, people, operations and reputation with innovative assessments, investigations, and intelligence. We are the only company in the world with the expertise and resources to deliver global, end-to-end cyber risk management, supporting organizations through every step of their journey toward cyber resilience.

You’ll be deploying SIEM, EDR and security technologies to new and existing customers to help monitor their environments allowing the Security Operations Centre (SOC) team to the respond to threats. Additionally, you will be required to perform project management activities, including tracking project progress, managing issues and communicating effectively with customers.

We are looking for an enthusiastic, driven engineer who has experience with speaking directly to customers and stakeholders.

The applicant should be highly proficient with virtual & physical infrastructure operations, have an excellent understanding of networking and cloud environments as well as experience working with SIEM and EDR technologies.

RESPONSIBILITIES:

- Deploy SIEM, EDR & security solutions to new and existing customers and perform project management activities to keep track of ongoing projects.
- Troubleshoot connectivity, networking and logging issues.
- Validate technical configuration and test end to end solutions.
- Hold weekly technical and project management calls with customers to discuss updates, technical questions/issues.
- Present technical solutions to customers in technical workshops
- Update project documentation, such as Technical Information Packs, tickets, and runbooks.
- Work effectively with different internal teams to escalate customer issues.

REQUIREMENTS:
Required:

- Proven knowledge and understanding in Windows, Linux & networking etc, with the ability to understand and conceptualise different remote environments
- Broad understanding of at least one major cloud provider (Azure, AWS & general cloud configurations
- Good knowledge and understanding of either LogRhythm, Microsoft Sentinel or Splunk
- Proactive and methodical approach to troubleshooting and finding solutions when working with unfamiliar environments and platforms
- Experience in writing and developing technical documents such as runbooks, both internal and customer facing
- Clear and professional presentation skills with the ability to communicate effectively to different audiences (technical, management etc )
- Excellent written and verbal communication skills
- Demonstrable experience collaborating effectively in a team environment

Desirable:

- Enterprise security related experience
- LogRhythm deployment experience
- Microsoft Sentinel deployment experience
- Splunk deployment experience
- EDR tool knowledge (SentinelOne, CrowdStrike, Carbon Black)
- PowerShell Scripting knowledge
- Network+, Security+, CySA+, AZ900, AZ500
- Kroll is committed to equal opportunity and diversity, and recruits people based on merit._

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