Technical Analyst Support

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

Experience in the accounting lifecycle with knowledge of common enterprise structures setup, transaction processing, financial reporting, interfaces, period close processes and activities, knowledge of Oracle Hyperion Essbase Cube, Smart View and Financial Reporting Workspace are highly desired. Support or Consulting experience with Oracle Financials or...

Oracle B2C Service is a comprehensive cloud-based customer service and support software platform designed to help businesses and organizations manage and improve their customer service operations. It provides a range of features and capabilities that empower organizations to deliver exceptional customer service, streamline support processes, and enhance...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

Experience in the accounting lifecycle with knowledge of common enterprise structures setup, transaction processing, financial reporting, interfaces, period close processes and activities, knowledge of Oracle Hyperion Essbase Cube, Smart View and Financial Reporting Workspace are highly desired. Support or Consulting experience with Oracle Financials or...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

Key Qualifications: - BS in Computer Science, Management Information Systems, Science, Engineering, Math, Physics, or Chemistry with a minimum GPA of 3.0. - 7+ years of technical and functional expertise, including proficiency in modules, data flows, and integration points within Oracle Fusion ERP Financials Cloud Applications, Broad understanding of...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

Key Qualifications: BS in Computer Science, Management Information Systems, Science, Engineering, Math, Physics, or Chemistry with a minimum GPA of 7+ years of technical and functional expertise, including proficiency in modules, data flows, and integration points within Oracle Fusion ERP Financials Cloud Applications, Broad understanding of modules...

Department Description The CSS MCS organization consists of a diverse, highly skilled, and specialized team of Engineers, who partner with the Oracle Development, Sales and Support lines-of-business by providing technical subject matter experts for tailored complex and mission-critical IT environments. Job Description Position is for a Techno-functional...

Key Qualifications : BS in Computer Science, Management Information Systems, Science, Engineering, Math, Physics, or Chemistry with a minimum GPA of 3.0. 7+ years of technical and functional expertise, including proficiency in modules, data flows, and integration points within Oracle Fusion ERP Financials Cloud Applications, Broad understanding of modules...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

**What you´ll do...** - As a member of the Intelligent Operations team, you will be responsible for: _ L1 Support, monitoring of the performance and other proactive thresholds for the Oracle SSC Customers This includes, but is not limited to: - Monitor Oracle Cloud Management Dashboards for OCI customers. - Acknowledge alerts and inform customers of...

**Position Scope**: - Responds to all incoming calls, from both external and internal customers - Translates Service Requests (SRs) within language scope - Monitors work queues for exceptions, new SRs and transfers - Report to a regional Global Customer HUB manager - Works with GRID engineers, managers and other internal resources to facilitate the...

These financial institutions need a trusted partner that has expertise and knowledge to offer industry-leading assistance. These institutions want to rely on product specialists and techno-experts who think out of the box and guide them with holistic and systematic solutions. They need an “ace team” who excel in proactive monitoring and troubleshooting...

Experience in the accounting lifecycle with knowledge of common enterprise structures setup, transaction processing, financial reporting, interfaces, period close processes and activities, knowledge of Oracle Hyperion Essbase Cube, Smart View and Financial Reporting Workspace are highly desired. Support or Consulting experience with Oracle Financials or...

Preferred Qualifications Education & Experience: - ./. in a technical field such as computer engineering or equivalent experience required - 4+ years relevant working experience preferably working with Oracle/PeopleSoft HCM products - Prior relevant experience in providing technical customer support - Technical experience with working on Application...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

**Objectives of this Role** - Develop comprehensive process documentation that meets organizational standards - Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging reference & training content - Write user-friendly content that meets the needs of the target audience, turning...