District Manager
hace 8 meses
**Values & Innovation**:
At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate.
Our Values define and unite us, the beliefs that are the red thread that connects everyone at Under Armour. Our values are rallying cries, reminding us why we're here, and fueling everything we do.
Our pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further - no matter your role. That means developing, delivering, and selling the state-of-the-art products and digital tools that make top performers even better.
**Purpose of Role**:
The District Manager is a key role in the Retail Leadership team. District Managers are responsible for driving the profitability in their district, territory, or area. This role works to meet sales targets and control operational expenses. As leader, this role coaches Store Managers in allocation of resources, inspires teammates in commercial goals and builds Brand equity during store visits and virtually.
**Your Impact**:
**Sales & Omni**
- Establish and execute a comprehensive omni-channel strategic plan to achieve planned sales and KPIs
- Analyze reporting and daily sales trends to make real-time strategic and tactical business decisions to drive results
- Drive financial performance through consumer service, human resources, inventory control and store appearance
**Brand Image & Customer Experience**
- Model the Brand’s Athlete service standards and selling behaviors for all retail store formats
- Build loyalty through in-store experience, data capture, endless aisle, and other omni-channel solutions
**Retail Operations**
- Achieve forecasted Sales & Contribution Margin
- Accountable for Service Culture, Customer Service, People, Product & Operations
- Support New Store Opening; recruitment, on-boarding plans, training plans & load-in support
- Collaborate with the Retail Operations Manager on the retail teammate training program/annual calendar and new technology control and implementations e.g., RFID
- Maintain compliance with UA policies, risk control and asset protection across district
- Leverage regional resources for operation of business service
- Insight into future needs to provide input on budget modifications
- Develop contingency plans for obstacles and navigate through organizational ambiguity
- Define the work structure and understanding/accountability of each teammate’s contribution
- Collaborate with leadership across entire organization to achieve objectives and goals
**Leadership & Team Collaboration/Management**
- Motivate and inspire team by communicating Under Armour’s Values, Core Competencies and functional behaviors
- Articulate growth vision to empowers teammates to provide input, ownership, and visibility within their district
- Communicate expectations for brand, performance, and behavior standards
- Lead and partner with Store Managers and above on all performance management tools as well as providing performance feedback and insight on business strategy
- Oversee the Area Managers and provides performance feedback to teammates and insight on business strategy for example through Division of Responsibilities (DOR)
- Mentor and provide ongoing training and development of direct reports
- Lead Store leadership huddles and empower leaders to hold Team Shift Huddles
- Evaluate sales and payroll goals using payroll reports and tools; make scheduling adjustments as needed
- Partner with the talent teammates to recruit, hire, develop and retain high performing store leadership teams by considering seasonal hiring and turnover, network opportunities
- Recognize and resolve teammate performance issues in partnership with the Store Managers
- Engage in compensation decisions in partnership with the corporate HR & Ops teammates
- Drive teammate engagement by recognizing and rewarding performance and, providing feedback and/or action planning on substandard performance
- Ensure that the store leadership team adheres to and enforces all employment practices and policies
**Qualifications**:
- Expert-level knowledge in Retail Industry
- Knowledgeable on best practices to navigate through obstacles to maximize work optimization
- Fluency in local language and advanced verbal English skills
- Basic knowledge of employment laws including compliance with federal, state, and local requirements
- Strong communication, presentation, delegation, and follow-up skills as well as customer service focus.
- Robust prioritizing, interpersonal, problem-solving & planning skills
- Demonstrated ability to analyze business trends and reporting to drive sales
- Demonstrated ability to work in a fast-paced and deadline-oriented environment
- Demonstrated proficiency in sales generation, traini