(Cen) Dispatch Specialist

This position will collaborate with regional SMEs to identify pain points and define solutions and ensure development backlog is updated for Dispatcher Console and Dispatching process in Ready-Mix.
- Will also ensure P&IT teams understand and deliver the Operational requirements as designed.
- Analyze data and process related to CEMEX Supply Chain Deliver capability to reach business objectives, and ensure operations are working based on standard model.
- Position is an integral part of CEMEX Supply Chain Development.

**Main Responsibilities**:

- Define product strategy, roadmap, and benefits for implementing Dispatcher Console, Quality Module and Tracking solutions.
- Detecting cross-functional dependencies.
- Leading CEMEX Product Management process, organizing and prioritizing the product backlog that follows the business strategy.
- Designing communication messages for Product Releases to stakeholders.
- Reviewing and tracking development progress and milestones compliance.
- Conducting business research (surveys, working sessions, calls, papers, etc.) to complement ideation process and future development.
- Making product features recommendations and suggestions to improve business value.

**Position Challenges**:

- Communicate effectively with different types of audiences, geographies, languages, and organizational levels.
- Balance multiple sources of Backlog demand and priorities to meet business strategy and goals.
- Make data-driven decisions, must make decisions that are based on evidence and facts, not on assumptions or opinions.
- Oversee the entire product development and delivery process, from ideation to launch.
- Identify product opportunities and anticipate change, constantly keeping an eye on the market trends and customer needs.
- Ability to respond to high pressure requests with time constraints.
- Identify underlying process to improve product solutions, closing operational gaps.

**Qualifications**:

- Fluency in English - written and verbal (is a must)
- Administration, Engineering, Technology, Innovation
- 2- 3 years of experience in Product Management, Product Development
- 1-2 years of experience in Logistics & Supply Chain process
- Desirable experience in Ready-Mix Dispatching process
- MS Office knowledge: Word, Excel, Powerpoint
- Desirable knowledge in Confluence, Jira, Miro, Visio, SA, Dispatching Systems, Batching Systems, Quality Systems
- Teamwork, self-motivated, analytical thinking, and proactive.
- Excellent communication, presentation, and negotiation skills.
- Motivated for creating products that make a positive impact on the Operations.
- Knowledge of lean management or similar techniques is highly desirable.

**Internal/External Relations**:
INTERNAL

Supply Chain, Logistics, P&IT, GES, Commercial Development, UI/UX, Global Data Analytics, Customer Experience, Regional Operations, Quality.

EXTERNAL

Logistics and Supply Chain Consultants.

**CEMEX Diversity and Inclusion Statement**:
At Cemex, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of Cemex employees.