Customer Service Representative
hace 3 meses
En **TCS Querétaro **estamos reclutando**:“Customer Support (bilingüe)”**
**Requerimientos**:
- **Disponibilidad para trabajar en Querétaro (en oficina)**:
- **80% inglés hablado (mínimo)**:
- Disponibilidad de rotación de horarios (horario matutino, vespertino y nocturno)
**Funciones principales**:
- Proveer soporte técnico 1er nível (experiência no necesaria)
- Atención a clientes de en inglés (por llamada)
- Documentación y reporteo
- Atención a tickets
- Atención vía telefónica, chat y correo
- No ventas, es soporte a usuarios internos
**Estamos ofreciendo**:
- Contrato directo (indeterminado, con periodo de prueba de 120 días)
- Sueldo 100% nómina (a negociar según experiência y resultado de entrevista)
- Prestaciones:
- Vacaciones por ley
- 30 días de aguinaldo
- Seguro de Gastos Médicos Mayores
- Cobertura dental
- Seguro de Vida
- Vales de despensa $590 mensuales
**Be part of our team**
Tipo de puesto: Tiempo completo, Por tiempo indeterminado
Sueldo: $17,000.00 - $25,000.00 al mes
Beneficios:
- Aumentos salariales
- Estacionamiento de la empresa
- Opción a contrato indefinido
- Seguro de gastos médicos mayores
- Seguro dental
- Seguro de vida
- Vales de despensa
Tipo de jornada:
- Disponibilidad en noches
- Incluye días feriados
- Incluye fines de semana
- Rotativo
- Turno de 8 horas
Pregunta(s) de postulación:
- Disponibilidad de trabajar en oficina
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: Empleo presencial
Fecha de inicio prevista: 10/09/2024
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