Customer Service Representative

hace 3 meses


Querétaro Qro, México Tata Consultancy Services (TCS) A tiempo completo

En **TCS Querétaro **estamos reclutando**:“Customer Support (bilingüe)”**

**Requerimientos**:

- **Disponibilidad para trabajar en Querétaro (en oficina)**:

- **80% inglés hablado (mínimo)**:

- Disponibilidad de rotación de horarios (horario matutino, vespertino y nocturno)

**Funciones principales**:

- Proveer soporte técnico 1er nível (experiência no necesaria)
- Atención a clientes de en inglés (por llamada)
- Documentación y reporteo
- Atención a tickets
- Atención vía telefónica, chat y correo
- No ventas, es soporte a usuarios internos

**Estamos ofreciendo**:

- Contrato directo (indeterminado, con periodo de prueba de 120 días)
- Sueldo 100% nómina (a negociar según experiência y resultado de entrevista)
- Prestaciones:

- Vacaciones por ley
- 30 días de aguinaldo
- Seguro de Gastos Médicos Mayores
- Cobertura dental
- Seguro de Vida
- Vales de despensa $590 mensuales

**Be part of our team**

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Sueldo: $17,000.00 - $25,000.00 al mes

Beneficios:

- Aumentos salariales
- Estacionamiento de la empresa
- Opción a contrato indefinido
- Seguro de gastos médicos mayores
- Seguro dental
- Seguro de vida
- Vales de despensa

Tipo de jornada:

- Disponibilidad en noches
- Incluye días feriados
- Incluye fines de semana
- Rotativo
- Turno de 8 horas

Pregunta(s) de postulación:

- Disponibilidad de trabajar en oficina

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial

Fecha de inicio prevista: 10/09/2024



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