Customer Service Representative
hace 4 semanas
Hola a todos Nos complace anunciar que estamos buscando un Customer Service Representative para unirse a nuestro equipo en Evolve CX.
Ésta es una oportunidad increíble para aquellos que buscan un entorno laboral desafiante y gratificante
En Evolve CX, nos enorgullecemos de ofrecer un servicio al cliente excepcional y buscamos a alguien que comparta nuestro entusiasmo por brindar una experiência positiva a nuestros clientes.
Como Customer Service Representative, serás el rostro de nuestra empresa y desempeñarás un papel crucial en el éxito de Evolve CX.
**Responsabilidades**:
- Atender consultas y problemas de los clientes a través de diferentes canales, como teléfono, correo electrónico y chat en vivo.
- Proporcionar soluciones rápidas y efectivas a los problemas de los clientes.
- Documentar interacciones con clientes y mantener registros precisos.
- Colaborar con otros equipos para garantizar que los problemas de los clientes se aborden de manera oportuna y eficiente.
- Ayudar a identificar y abordar las tendencias de las consultas de los clientes.
**Requisitos**:
- Experiência previa en atención al cliente, preferiblemente en un entorno de centro de contacto.
- Excelentes habilidades de comunicación, tanto verbales como escritas.
- Capacidad para trabajar en un entorno rápido y con cambios constantes.
- Habilidades sólidas de resolución de problemas y capacidad para pensar críticamente.
- Disposición a trabajar en turnos, incluidos fines de semana y días festivos.
Si estás buscando una carrera emocionante en un entorno de trabajo dinámico y colaborativo, entonces Evolve CX es el lugar perfecto para ti Envíanos tu currículum y únete a nuestro equipo hoy.
Estamos deseando conocerte
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