Compl Bus Control Group Mgr

hace 5 meses

Tlahuac, México Citi A tiempo completo

The Compl Bus Control Group Mgr is accountable for management of complex/critical/large professional disciplinary areas. Leads and directs a team of professionals. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Some external communication may be necessary. Accountable for the end results of an area. Exercises control over resources, policy formulation and planning. Primarily affects a sub-function. Involved in short
- to medium-term planning of actions and resources for own area. Full management responsibility of a team or multiple teams, including management of people, budget and planning, to include performance evaluation, compensation, hiring, disciplinary actions and terminations and budget approval.

**Responsibilities**:

- Oversees the building and maintaining the control/audit function working across a region/business
- Responsible for, inventory management process, vendor business support and TPISA controls for Recovery.
- Leads team to develop process improvements and value for end users via control team.
- Leads continual assessment and improvement of the 3rd party Vendor oversight processes to include oversight of onsite and remote audits for 3rd parties, and ensuring compliance with Third Party policies.
- Responsible for strategic planning, budgeting and policy formulation for the group including capacity planning and team development.
- Responsible for interaction and thought leadership in working with both Internal Audit and External regulators, and ownership of quarter end control results reviews with Collections Leadership and Business Partners.
- Responsible for change control process oversight for Collections and Recovery as well as oversight for multiple quality monitoring/quality control work.
- Collaborate on changes and to internal and regulatory policies as well oversight for Compliance monitoring and testing.

**Qualifications**:

- 10+ years of prior experience in regulatory compliance related work - Internal Audit, Risk management, Internal Procedures and Controls required
- Proven ability to work cross-functionally exercising leadership through influence, persuasion and negotiation
- Exemplary thought leadership skills; able to build and lead strategic initiatives
- Excellent relationship management skills
- History of interactions with both Internal and External Regulators
- Required Licensing/Registration: Series 7, Series 9, Series 10, Series 24, Series 63, Series 65

**Education**:

- Bachelor’s/University degree or equivalent experience, potentially Masters degree

SVP ATMs Ops Dotación y Control es un puesto de nível Senior responsable de lograr resultados mediante la administración de un equipo de alto desempeño, en brindar los mejores Níveles de Servicio en la Red Nacional de ATMs a nuestros clientes, en coordinación con los equipos de Negocio y Tecnología, la negociación de contratos con proveedores internos y externos, así como la administración de los controles de la Dirección

El objetivo general de este rol es garantizar la entrega perfecta de servicios de ATMs, teniendo los controles adecuados para garantizar la correcta implementación de proyectos, nuevas herramientas, mejoras en procesos operativos, análisis de modelos de datos, ejecución efectiva de pronóstico de efectivo y planeación de capacity operativo, también es responsable de la relación con los proveedores considerando las negociaciones de contratos, así como su facturación y penalizaciones

La posición de SVP es requerida con este nível dado el alto nível transaccional y el riesgo de los altos montos manejados diariamente en la red Nacional de cajeros, así como la sensibilidad del canal ya que es uno de los canales que atiende más de 12 millones de clientes con más 453 MM de transacciones anuales

Responsable del análisis de dotación de efectivo para 9,200 ATMS y 1,300 Sucursales, que representa 442K dotaciones al año, con un importe superior a los $691K Millones de dólares.

BAO de 11 Proveedores de los cuales dos están calificados como Críticos y responsable de los temas de Control con 87 líneas para el segmento de ATM ´s y Modelos

**Responsabilidades**:

- Diseña, supervisa y evalúa estrategias operativas para tener procesos eficientes, mejorar el nível de servicio de la red de ATMs, la experiência del cliente y reducir pérdidas para la institución, así como la detección oportuna de riesgos y la adecuada mitigación de los mismos.
- Diseña estrategias que generen mejoras en el funcionamiento de la red.
- Revisa procesos, proce

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