Middle Servicenow Engineer
hace 1 semana
We are seeking a **Middle ServiceNow Engineer** to join our remote team.
**Responsibilities**
- Supervise support queue and respond to incidents
- Test new upgrades and features
- Manage and maintain the ServiceNow platform, ensuring its availability, performance, and reliability
- Monitor and manage incident, problem, and change management processes within the ServiceNow environment
- Coordinate with cross-functional teams to identify, prioritize, and resolve operational issues, ensuring mínimal impact on business operations
- Resolve vulnerabilities
- Develop and implement detailed documentation for users and admins, documenting ServiceNow best practices, standards, and guidelines for configuration, customization, procedures for maintenance and troubleshooting
- Work with a community of engineers globally
- Update plugins, patching and upgrade systems
**Requirements**:
- 2+ years of experience in ServiceNow operations or a similar role
- Bachelor's Degree in a related technical field; or equivalent related professional experience
- Proficiency in ServiceNow administration, including configuring and maintaining modules like Incident Management, Problem Management, Change Management, Service Catalog, Asset Management, and CMDB
- Experience in managing and troubleshooting ServiceNow workflows, business rules, notifications, and SLAs
- Deep knowledge of ServiceNow integrations with external systems and tools using APIs, web services, and middleware
- Some familiarity with development languages such as JavaScript, HTML, CSS and AngularJS, PowerShell, and Shell Commands
- Ability to balance multiple assignments simultaneously
- Methodical, accurate and with attention to detail
- Strong communication and collaboration skills
- B2+ English level
**We offer**
- Career plan and real growth opportunities
- Unlimited access to LinkedIn learning solutions
- International Mobility Plan within 25 countries
- Constant training, mentoring, online corporate courses, eLearning and more
- English classes with a certified teacher
- Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
- Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
- Flexible work schedule and dress code
- Collaborate in a multicultural environment and share best practices from around the globe
- Hired directly by EPAM & 100% under payroll
- Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
- Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
- 13 % employee savings fund, capped to the law limit
- Grocery coupons
- 30 days December bonus
- Employee Stock Purchase Plan
- 12 vacations days plus 4 floating days
- Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
- Monthly non-taxable amount for the electricity and internet bills
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.
-
Servicenow Developers- Mexico
hace 5 días
Desde casa, México Thirdera A tiempo completo**Thirdera is looking for highly skilled ServiceNow Developers to join our Latam team!** **What isThirdera ?** Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation. Thirdera brings together the power of the ServiceNow platform and its...
-
Middle Automation Engineer
hace 1 semana
Desde casa, México Svitla Systems A tiempo completoSvitla Systems Inc. is looking for a Middle Automation Engineer for a full-time position (40 hours per week) in Mexico. Our client is a global, science-led biopharmaceutical company that focuses on discovering, developing, and commercializing prescription medicines. They work alongside the world's leading academic and biotech research institutions to...
-
Middle Manual Engineer
hace 1 semana
Desde casa, México Svitla Systems A tiempo completoSvitla Systems Inc. is looking for a Middle Manual Test Engineer for a full-time position (40 hours per week) in Mexico. Our client is a global, science-led biopharmaceutical company specializing in discovering, developing, and commercializing prescription medicines. They work alongside the world's leading academic and biotech research institutions to...
-
Middle Manual Test Engineer
hace 1 semana
Desde casa, México Svitla Systems A tiempo completoSvitla Systems Inc. is looking for a Middle Manual Test Engineer for a full-time position (40 hours per week) in Mexico. Our client is a global, science-led biopharmaceutical company specializing in discovering, developing, and commercializing prescription medicines. They work alongside the world's leading academic and biotech research institutions to...
-
Middle/senior Aqa Engineer
hace 7 días
Desde casa, México AgileEngine A tiempo completo**What you will do** - Collaborate effectively with internal and external stakeholders to deliver fast with Quality. - Documents software defects, track the issues and works toward a resolution. - Able to debug, analyze and work with Developers. - Experience working with tools like JIRA and working in an Agile environment. - Actively collaborate with...
-
Project Manager
hace 2 semanas
Desde casa, México Thirdera A tiempo completo**Thirdera is looking for highly skilled Project Managers to join our LATAM Team!** **What is Thirdera ?** Thirdera is a global services provider that uses ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation. Thirdera brings together the power of the ServiceNow platform and its...
-
Sccm Packaging Engineer-k
hace 1 semana
Desde casa, México Praxis A tiempo completoWe are PRAXIS, and we are looking for a SCCM Packaging Engineer **REQUIRED**: InstallShield Experience and Visual Studio MSI Creation, including Custom Actions, and Transforms Creation Advanced Scripting Skills (PowerShell, Batch, WMI) Ability to create, read and troubleshoot JSON files Advanced knowledge and experience with Windows Operating...
-
Middle Software Engineer
hace 2 semanas
Desde casa, México Svitla Systems A tiempo completo- Requirements: - At least 3 years of professional experience in software development. - Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. - Strong fundamentals in Computer Science. - Experience developing scalable, performant, fault-tolerant, reliable, and secure microservices. - Knowledge of Java or...
-
Security Operations Engineer
hace 1 semana
Desde casa, México EPAM Systems A tiempo completoWe are seeking a skilled **Security Operations Engineer** to join our cybersecurity team. In this role, you will focus on maintaining and improving our security posture through effective incident response, alert triaging, and the development of security rules and use cases. This position requires a sharp eye for detail, a passion for cybersecurity, and...
-
Java Engineer
hace 4 semanas
Desde casa, México AgileEngine A tiempo completo**What you will do** - Enhance usability, quality, and feature set of our Records Management System (RMS) and Booking products; - Develop a cleanly designed, reusable client integration system, following secure cloud software best practices; - Contribute to technical documentation and automated build and deployment processes to improve engineering...
-
Middle QA Automation Engineer
hace 1 semana
Desde casa, México AgileEngine A tiempo completoID: 14804 **What you will do** - Strategy & Reporting - 20%; - Partner closely with QA Lead to implement overall Testing strategy including Automation strategy for the team; - Actively participate in planning and strategy meetings for key initiatives; - Develop milestones, test plans and publish reports; - Identify automation opportunities and actively...
-
Middle QA Engineer Id21307
hace 1 semana
Desde casa, México AgileEngine A tiempo completo**What you will do** - Collaborating with the development team to understand feature requirements and ensure quality standards are met; - Creating detailed, comprehensive, and well-structured test plans and test cases; - Tracking defects and working closely with developers to ensure they are addressed; - Participating in Agile/Scrum development processes and...
-
Middle L2 Support Engineer
hace 1 semana
Desde casa, México Svitla Systems A tiempo completo- Requirements: - 1-2 years of experience with L2/L3 support. - Experience working on Agile projects. - Lateral thinking. - Skills in customer service. - Advanced English. - 1 or 2 years of experience working with support tools Service Now nice to have (tickets, dashboards, etc.) - Responsibilities: - Cover a typical shift from 8 AM to 5 PM during standard...
-
Middle React.js Engineer Id24833
hace 2 semanas
Desde casa, México AgileEngine A tiempo completo**What you will do** - Design and implement complex features and functionalities using React; - Collaborate with product managers, designers, and other engineers to define requirements and deliver high-quality solutions; - Write clean, efficient, and well-documented code while adhering to best practices and coding standards; - Conduct code reviews, provide...
-
Middle/senior Data Engineer
hace 7 días
Desde casa, México AgileEngine A tiempo completo**What you will do** - Perform analysis on existing relational and non-relational structures from various sources and business groups - Consolidate and Normalize the data and map to the destination data model - Identify new attributes, build technical requirements while mapping to the business context and usage of the attribute - Recommend incremental...
-
Mid Test Engineer
hace 1 semana
Desde casa, México Svitla Systems A tiempo completoSvitla Systems Inc. is looking for a Middle Test Engineer for a full-time position (40 hours per week) in Mexico. Our client is a global, science-led biopharmaceutical company specializing in discovering, developing, and commercializing prescription medicines. They work alongside the world's leading academic and biotech research institutions to stimulate...
-
Big Data Engineer
hace 2 semanas
Desde casa, México ITKAWA TECHNOLOGIES LLC A tiempo completoHabilidades esenciales: Conocimiento de SQL, SSIS/ETL, SSRS y necesita una experiência de soporte de aplicaciones, trabajos por lotes, solución de problemas de ETL/fallas por lotes, incidentes, problemas de usuario/rendimiento Se requiere habilidad de coordinación y colaboración para trabajar con múltiples equipos como Infraestructura, DBA o...
-
Aqa Engineer
hace 4 semanas
Desde casa, México AgileEngine A tiempo completo**What you will do** - Automate our existing regression testing suite that currently lives in Test Rails (~150 manual tests). Once that is complete, the next objective will be to expand the automated tests to improve coverage. - Build and maintain automated tests for current features across iOS and Android platforms, with a focus on ensuring they replace...
-
IT Support Engineer
hace 3 semanas
Desde casa, México AgileEngine A tiempo completoWhat you will do - Focus on resolving **critical issues** that negatively impact the customer experience, particularly those affecting checkout or store access; - Respond promptly and professionally to incoming **alerts and issues**; - Escalate **complex issues** to higher-level teams when necessary and follow up until resolution; - Conduct **postmortem...
-
Middle Quality Engineer
hace 2 semanas
Desde casa, México Svitla Systems A tiempo completo- Requirements: - Bachelor's degree in Computer Engineering or Computer Science degree or equivalent. - 2+ years of hands-on experience in automation with JavaScript. - Knowledge of Cypress. - Familiarity with test case creation. - Experience in manual test execution. - Familiarity with Jenkins, GraphQL, Postgre DB - Ability to work respectfully and...