Service Experience Manager

Service Experience Managers execute their role by both delivering specific value-add services and by serving as a focal point overseeing ongoing operational services. Service Experience Managers will bring not only industry established rigor for operational excellence (ITIL/ITSM) but also build on observed best practices across our diverse customer...

**Job Description**: Think of this position as the "Training Master" that works in tandem with Operations. As a Learning Experience Manager, you will manage the initiation, development, and implementation of the TaskUs training department's site-wide initiatives and drive campaign specific training programs for Team Leaders and Teammates. Create and...

Job Description - Think of this position as the “Training Master” that works in tandem with Operations.- As a Learning Experience Manager, you will manage the initiation, development, and implementation of the TaskUs training department’s site-wide initiatives and drive campaign specific training programs for Team Leaders and Teammates.- Create and...

Descripción y detalle de las actividades Experiência y requisitos 5 to 10 years of experience in the automotive industry (IATF) Proven experience as a Program Manager Thorough understanding of project/program management techniques and methods Excellent Knowledge of performance evaluation and change management principles Excellent knowledge of MS Office;...

Primary Purpose: The Insurance Service Representative is responsible for customer service inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents. Essential Duties and Responsibilities: - Following is a summary of the essential...

Job Summary: Key Responsibilities: - Acts as a player coach in leading by example in day to day execution of the build out of technical product capabilities - Leads and participates in inceptions and iteration planning meetings, infusing backlogs with technical input working in close partnership with the product manager - Leads and participates in daily...

**Primary Purpose**: Responsible for daily supervision, managing employee satisfaction, and coaching and developing their team while maintaining and growing a relationship between Company policyholders and independent agents. **Essential Duties and Responsibilities**: - Following is a summary of the essential functions for this job. Other duties may be...

Description : Learning Experience Manager  The Learning Experience Manager will be responsible for coordinating, organizing, and implementing all of our training programs. They will work closely with our Learning Experience Leaders and other site managers daily to ensure the quality of all programs and to execute and deliver world-class training for...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Descripción y detalle de las actividades KMicro Tech Inc has a permanent vacancy for an IT Service Coordinator based remotely supporting our IT Managed Services clients in North America. The Service Coordinator participates in KMicro’s incident management and resolution processes, schedules, and assigns resources to deliver all client services, whether...

Bilingual agent - Customer service BIG CALL CENTER IS LOOKING FOR BILINGUAL AGENTS FOR CUSTOMER SERVICE WITH EASE OF WORD JOB OFFER: Base salary (weekly payment via payroll) + Bonuses + Law benefits Immediate response 2 days off per week Immediate hiring **PROFILE** - Elementary, middle school or high school - Advanced English level - Schedule...

Job Summary: Key Responsibilities: - Providing regular updates to manager(s) and stakeholders on project status, issues, concerns, and successes - Identifying and resolving customer issues, seeking direction when needed - Responsible for identifying, routing, and/or managing customer inquiries to the appropriate area within the company - Coordinating...

Descripción y detalle de las actividades GENERAL FUNCTION The Quality Manager partners with facility plant leaders to lead the quality function and quality results at the logistics/distribution facility. Through in-depth data analysis, root cause analysis and problem solving tools (six sigma methodology) and collaboration with key functions such as...

**Competitive Base Salary (D.O.E) with Uncapped Commissions in a lucrative territory.** Industrial Metal Supply Company, the Southwest's leading metal service center and distributor is looking for a seasoned Account Manager/Outside Sales Representative with experience selling into the steel and aluminum markets in the TiJuana, B.C.and Northern Baja...

Primary Purpose: The Insurance Service Representative is responsible for customer service inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents. Essential Duties and Responsibilities: - Following is a summary of the essential...

**Job Title**: Service Coordinator **Reports to**: Service Desk Manager **Department**: Service Desk The Service Coordinator is responsible for direct communication with clients; therefore, excellent customer service skills is a must. They are the liaison between client and technician. They are tasked with answering all client calls, ticket creation,...

Completed High school diploma - Availability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Basic English (A2) - +2 years of previous experience - 1+ year as people manager Amazon opened its virtual doors in 1995 and strives to be the world’s most customer-centric company, where customers can find and discover...

Primary PurposeThe Insurance Service Representative is responsible for customer service inquiries received from internal and external customers along with maintaining and growing a relationship between National General Insurance Company policyholders and independent agents.Essential Duties And ResponsibilitiesFollowing is a summary of the essential functions...

So what does an **BPO Operations Manager** **really do? Think of yourself **as a leader your department** Here at **TaskUs **we specialize on Customer Care, we are a ridiculously good company so we make sure our employees are top notch. Imagine yourself going to work with one thing on your mind**:client satisfaction.** **As you tackle your new tasks for...

**Vacante para la empresa 3,826 SEMANALES en Tijuana, Baja California**: GRAN EMPRESA BUSCA AGENTES TELEFÓNICOS PARA CUSTOMER SERVICE **OFRECEMOS**: - Prestaciones de ley y superiores - Fondo de ahorro - Comida gratis 2 semanas - Seguro de gastos médicos - Descuentos y beneficios adicionales - **Bono de contratación de $26,000.00** **Contratación...