Service Assistant

hace 6 días


Ciudad de México Bruker A tiempo completo

Overview:
As one of the world’s leading analytical instrumentation companies, Bruker covers a broad spectrum of advanced solutions in all fields of research and development. All our systems and instruments are designed to improve safety of products, to accelerate time-to-market, and to support industries in successfully enhancing quality of life. We have been driving innovation in analytical instrumentation for over 60 years now. Today, more than 8,500 employees distributed across 90 locations around the world continue to delight our customers with innovative solutions.

Bruker Nano, one of Bruker’s four operating segments, provides customers in academic and governmental institutions, life science, materials, and applied industries with the tools to determine the characteristics of matter and visualize the structure of molecules. Divisions within BNANO include Bruker AXS, Bruker Nano Analytics, Bruker Nano Surfaces and Metrology, Fluorescence Microscopy, and Canopy.

Are you a results-driven professional with a knack for customer engagement? Our AXS team is seeking a Service Assistant to support our customers. As a key player in our team, you'll actively sell service contracts, providing quotations that not only meet but exceed customer expectations. Your expertise in processing orders in SAP will be pivotal in ensuring seamless transactions. Your commitment to excellence will shine as you follow up with customers to close open orders, contributing to overall customer satisfaction. Moreover, your support for the service team in Mexico and the Americas will be instrumental in maintaining administrative routines, guaranteeing timely responses and fostering a positive customer experience. Join us at Bruker and be part of a team that values your dedication to precision and customer-centric solutions.

**This position in remote within Mexico, resumes must be submitted in English**

**Responsibilities**:

- Provide quotations and actively sell service contracts
- Process Orders in SAP
- Keep customer data up to date for an efficient communication (SFDC)
- Follow-up with customers to close open orders
- Support the service team in Mexico and Americas to keep the administrative routines on track to avoid delay on customer response time

Qualifications:

- Bachelor’s degree in business administration or equivalent
- Strong software experience such as Office 365, Sales Force, SAP
- More than 2 years of experience in an administrative service, sales and marketing support position, preferably in a high-volume, high-tech setting
- More than 2 years experience in customer service
- Ability to work independently and in a team environment
- Motivated self-starter
- Ability to speak and write proficiently in English and Spanish
- Ability to handle multiple tasks effectively
- Excellent customer service skills with the ability to communicate clearly and effectively
- Must possess above average organizational skills and be accurate and detail oriented
- Ability to communicate deal effectively within all levels of the organization, both internal and external customers professionally

Bruker is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

LI-DG1

LI-Remote



  • Ciudad de México, Ciudad de México Wing Assistant A tiempo completo

    Wing Assistant is on a mission to redefine the future of work for companies worldwide. We are looking to be the one-stop shop for companies that want to build world-class teams and automate their operations.We are seeking a Bilingual Estate Assistant with exceptional English communication skills (at least B2 level) to join our team. The ideal candidate will...

  • Real Estate Assistant

    hace 3 semanas


    Ciudad de México, Ciudad de México Wing Assistant A tiempo completo

    OverviewWe are a forward-thinking organization, Wing Assistant, dedicated to revolutionizing the way companies build their teams and manage operations. Our mission is to provide a seamless experience for businesses seeking to scale globally.Estimated Salary Range: $25,000 - $60,000 per yearJob Description:We are looking for an accomplished Estate Virtual...


  • Ciudad de México, Ciudad de México Wing Assistant A tiempo completo

    We are looking for a Bilingual Real Estate Virtual Assistant to join our team at Wing Assistant.Duties and ResponsibilitiesAs a key member of our team, the successful candidate will be responsible for:1. Managing listings and addressing customer inquiries, concerns, and transaction documentation.2. Creating and maintaining a pipeline of prospects identified...

  • Virtual Assistant

    hace 2 semanas


    Ciudad de México, CDMX PlacidWay A tiempo completo

    We are seeking a highly organized and detail-oriented Virtual Assistant to play a crucial role in optimizing our customer service operations. You'll collaborate closely with our Customer Service team to create, maintain, and improve the resources they use daily, enhancing efficiency and ensuring a seamless customer experience. **Key...

  • Customer Support Expert

    hace 3 semanas


    Ciudad de México, Ciudad de México Wing Assistant A tiempo completo

    Job Title: Bilingual Customer Service RepresentativeJob Description: Wing Assistant is seeking a highly skilled Bilingual Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for managing inbound and outbound calls, resolving customer concerns effectively and efficiently, building sustainable...

  • Sales Assistant

    hace 6 meses


    Ciudad de México Green Pace Capital A tiempo completo

    **Join Our Team! Sales Assistant for a Greener Future** Are you passionate about renewable energy and proficient in English? We are looking for a dynamic Sales Assistant to join our mission of accelerating the transition to clean and sustainable energy sources! **About Us**: We're all about making the world a greener place. We offer innovative financing...


  • Ciudad de México, Ciudad de México Wing Assistant A tiempo completo

    Overview of Wing AssistantWing Assistant is on an exciting mission to redefine the future of work for companies worldwide. We aim to be a one-stop shop for businesses that want to build world-class teams and streamline their operations.Sales Representative RoleWe are seeking a bilingual Sales Development Representative to join our team. This role will...


  • Ciudad de México, Ciudad de México Wing Assistant A tiempo completo

    Job Title: Bilingual Medical ScribeJob Summary: We are seeking a highly skilled Bilingual Medical Scribe to join our team at Wing Assistant. As a Medical Scribe, you will be responsible for recording patient medical history, symptoms, and previous medical diagnoses. You will also document physician's findings, follow-up instructions, and prescribed...


  • Ciudad de México, Ciudad de México Wing Assistant A tiempo completo

    Job Title:Social Media AssistantJob Description:Wing is a company that aims to redefine the future of work for companies worldwide. We are looking for a Bilingual Social Media Assistant to join our team.Key Responsibilities:Content Creation and Management• Upload and curate engaging multimedia content• Manage day-to-day interactions and inquiries•...


  • Ciudad de México SGF Global A tiempo completo

    _SGF Global is a global leader with over 30 years’ experience providing recruitment solutions._ We are hiring administrative assistant for our operation team in Mexico City. Job's location: Mariano Escobedo 375 1202 Polanco V Sección Del Miguel Hidalgo CDMX The work includes: - Proactively support employees to ensure the continuous flow of all...


  • Ciudad de México, Ciudad de México Wing Assistant A tiempo completo

    We are seeking a highly organized and skilled Virtual Support Specialist to join our team at Wing Assistant.Key Responsibilities:Store and organize documents and files.Prepare lead lists or meeting minutes, transcribe audio recordings, prepare payroll information, and organize research notes.Research products, purchase goods, and secure samples.Store,...


  • Ciudad de México eCustom Solutions A tiempo completo

    eCustom Solutions is currently seeking a highly organized and detail-oriented individual to join our legal team as Virtual Assistant. As a Virtual Assistant, you will be responsible for managing various administrative tasks related to settlement status, and ensuring proper organization of legal documents. **Your primary responsibilities will include**: -...


  • Ciudad de México, Ciudad de México Wing Assistant A tiempo completo

    Job Description:At Wing, we're on a mission to redefine the future of work for companies worldwide. We're looking for a skilled Medical Support Specialist to join our team!Duties and Responsibilities:1. Document new patient and referral intake, ensuring accurate and timely information processing.2. Manage appointment bookings, cancellations, and rescheduling...

  • Cashier Assistant

    hace 3 semanas


    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job OverviewCashiers assist customers with purchases, manage cash registers, and maintain store appearance.About UsMarriott International is a global hospitality leader, operating over 7,000 properties in more than 131 countries. Our portfolio includes brands such as The Luxury Collection, Marriott Hotels, and Courtyard by Marriott.Job SummaryWe are seeking...

  • Content Writer

    hace 4 semanas


    Ciudad de México, Ciudad de México Wing Assistant A tiempo completo

    Job Title: Content WriterAbout the Role: Wing Assistant is looking for a skilled Content Writer to join our team. As a Content Writer, you will be responsible for creating high-quality content for our website, social media, and other channels. You will also assist in developing a content strategy to improve our online presence.Key Responsibilities: • Write...


  • Ciudad de México, Ciudad de México Wing Assistant A tiempo completo

    Graphic Design Specialist Job DescriptionWe are seeking a highly skilled and creative Graphic Design Specialist to join our remote team at Wing Assistant. As a key member of our team, you will be responsible for designing visually appealing content for our blogs, articles, website pages, social media posts, and emails.## Key Responsibilities* Design and...


  • Ciudad de México eCustom Solutions A tiempo completo

    eCustom Solutions is currently seeking a highly organized and detail-oriented individual to join our legal team as Virtual Assistant. As a Virtual Assistant, you will be responsible for managing various administrative tasks related to settlement status, and ensuring proper organization of legal documents. **Your primary responsibilities will include**: -...


  • Ciudad de México Novoquad Inc A tiempo completo

    Objectives: Assist with sales daily work and other related work. Work for a US company. Qualifications: - B2B Sale admin/assistant experience - Spanish and English language skill is a requirement - Microsoft skills Key Responsibilities: - Responsible for South America customer communication in the early stage of the entire sales process. - Assist...


  • Ciudad de México Novoquad Inc A tiempo completo

    Objectives: Assist with sales daily work and other related work. Work for a US company. Qualifications: - B2B Sale admin/assistant experience - Spanish and English language skill is a requirement - Microsoft skills Key Responsibilities: - Responsible for South America customer communication in the early stage of the entire sales process. - Assist...


  • Ciudad de México, CDMX Hilton A tiempo completo

    Assistant Executive Housekeeper An Assistant Executive Housekeeper will support all Housekeeping and Laundry operations including the development of the Team Members with in the group so to provide an exceptional experience for our Guests. **What will I be doing?** As an Assistant Executive Housekeeper, you will be responsible for assisting with overseeing...