Customer Service Representative
hace 6 meses
Guadalajara, Mexico
- DOP
- 3050768
**Job Description**:
- Bilingual skills (English and Spanish)**Skills Requiered**:
- Strong phone and verbal communication skills along with active listeningFamiliarity with Healthcare and medical insurance practices preferredCustomer focus and adaptability to different personality typesStrong customer service skillsAbility to multi-task, set priorities and manage time effectivelyGood analytical skills and mathematical abilityProficiency with computers, especially with MS Office software, and strong typing skills.**Roles and Responsabilities**
Ensure accurate resolution of transactions and process task as per SOP.
Process Health Insurance information
Manage inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics as per SOPs
Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
Build sustainable relationships and engage customers by taking the extra mile
Keep records/document interactions as per SOPs
Utilizing software, databases, scripts, and tools appropriately.
Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
Adhering to all company policies and procedures.
Attendance and punctuality
- Ensure accurate resolution of transactions and process task as per SOP.Process Health Insurance informationManage inbound and outbound calls in a timely mannerFollow communication “scripts” when handling different topics as per SOPsIdentify customers’ needs, clarify information, research every issue and provide solutions and/or alternativesBuild sustainable relationships and engage customers by taking the extra mileKeep records/document interactions as per SOPsUtilizing software, databases, scripts, and tools appropriately.Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.Adhering to all company policies and procedures.Attendance and punctualityWe are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.
-
Customer Service Representative
hace 5 días
Guadalajara, Jalisco, México Hrpv Human Resources Puerto Vallarta A tiempo completoWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Hrpv Human Resources Puerto Vallarta in Guadalajara, Jalisco.As a Customer Service Representative, you will be responsible for providing exceptional service to our clients, resolving customer complaints, and ensuring customer satisfaction. To excel in this role,...
-
Customer Service Representative
hace 4 meses
Guadalajara, México Tata Consultancy Services (TCS) A tiempo completoTata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network. We are hiring **Customer Service...
-
Customer Service Representative
hace 7 meses
Guadalajara, México Tata Consultancy Services (TCS) A tiempo completoTata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network. We are hiring **Customer Service...
-
Customer Service Representative
hace 6 meses
Guadalajara, México Helpware A tiempo completo**About Us**: Helpware is a technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best-in-class value-adding services to our partners by leveraging our empowered teams, innovative...
-
Customer Service Representative
hace 6 meses
Guadalajara, México Tata Consultancy Services (TCS) A tiempo completoTata Consultancy Services is an IT services, consulting and business, ensuring a level of certainty no other firm can match. TCS offers a consulting-Lead, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network. We are hiring **Customer Service...
-
Customer Service Representative
hace 6 meses
Guadalajara, México Wexpand A tiempo completo**Job Title: Customer Service Representative** As a Customer Service Representative, you'll be an integral part of our mission to make every move a joyful experience. **Your responsibilities will include**: - **Prompt and Courteous Support**: Answer customer support calls promptly and professionally, leaving a positive impression in every interaction. -...
-
Customer Service Representative
hace 6 meses
Guadalajara, México Wipro A tiempo completo**Bilingual customer service representative** **$15000 - $17000 Mensual** - **Education**: High School / GED - **Experience**: 0- 6 months minimun, in Customer Service - **Skills Required**: Good communication skills, good analytical skills, typing speed of min 30 wpm with 90% accuracy - **Roles & Responsibilities**: Ensure accurate resolution of...
-
Customer Service Representative
hace 6 días
Guadalajara, Jalisco, México Herbalife Internacional De México A tiempo completoAbout the RoleWe are seeking a highly skilled and dedicated Customer Service Representative to join our team in Guadalajara, Mexico.As a Customer Service Representative, you will be responsible for providing exceptional support to our clients, resolving their queries and concerns in a timely and professional manner.
-
Oem Customer Service Representative
hace 2 meses
Guadalajara, México REALTRUCK A tiempo completoWe are looking for an **OEM Customer Service Representative** to handle the reception and distribution of forecasts, follow up on production, and ensure the proper flow of EDI documents. This role also involves processing claims, following up with the Quality Control (QC) team, answering surveys, managing customer portals, reviewing scorecards, coordinating...
-
Customer Service Representative
hace 7 meses
Guadalajara, México Flex LTD A tiempo completoFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...
-
Customer Service Representative
hace 6 meses
Guadalajara, México Flex A tiempo completoFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...
-
Customer Service Representative
hace 7 meses
Guadalajara, México Anstellen Global A tiempo completoOur client, a professional firm in the Technology industry is looking to engage a Customer Service Representative / Dispatcher, to support the needs of both the clients and staff. This position involves being the primary point of contact for: - Answer all incoming service calls and requests for Technical support. - Assigning and scheduling Technical...
-
Customer Service Representative
hace 6 meses
Guadalajara, México Flex A tiempo completoFlex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the...
-
Customer Service Representative
hace 1 mes
Guadalajara, Jalisco, México Amcor Flexibles Latinamerica México A tiempo completoAmcor Flexibles Latinamerica México seeks a skilled Customer Service Representative to join its team.Key Responsibilities:• Monitor and manage customer orders, ensuring timely delivery and quantity requested.• Collaborate with sales and planning to resolve issues and negotiate new orders.• Develop and maintain strong relationships with clients,...
-
Customer Service Representative
hace 2 semanas
Guadalajara, Jalisco, México Insulet Corporation A tiempo completoUnlock Your Potential in a dynamic and innovative environment at Insulet Corporation!We're seeking a highly motivated and performance-driven individual to join our Product Support team as a Customer Service Representative I. In this role, you'll play a crucial part in delivering exceptional customer experiences and ensuring the success of our customers who...
-
Customer Service Representative in Guadalajara
hace 2 meses
Guadalajara, Jalisco, México Digital Risk, Llc. A tiempo completo**Job Summary**Mphasis is seeking a highly skilled Customer Service Representative to join our team in Guadalajara. As a Customer Service Representative, you will be responsible for processing customer purchase orders, following up on transactions, and providing exceptional customer service. **Key Responsibilities**Process customer purchase orders and follow...
-
Customer Service Representative
hace 3 meses
Guadalajara, México Helpware A tiempo completo**About Us** Helpware is a technology-driven American company with offices in the USA, Ukraine, Mexico, Germany, Albania, Poland, Puerto Rico, and the Philippines which provides Customer Experience & Operational Support for modern companies. Our team of professionals is driven by the purpose of providing best in class value-adding services to our partners...
-
Customer Service Representative
hace 6 meses
Guadalajara, México Tres R A tiempo completo**Vacante para la empresa Tres R en Guadalajara, Jalisco***:Customer Service Representative.** **Requisitos**: - **Ingles conversacional.**: - Cuentas con Bachillerato trunco o en curso. - **No necesitas experiência.**: - **Vives en Guadalajara.** **Ofrecemos**: - **Sueldo $10,500 mas bonos.**: - Prestaciones de ley. - Capacitación pagada. -...
-
Customer Service Representative
hace 3 semanas
Guadalajara, México Tata Consultancy Services (TCS) A tiempo completoAbout TCS **Tata Consultancy Service (TCS)** is an IT Service consulting and business solution provider that has been partnering with the World's Largest Businesses in their transformation journeys. Title: Customer Service Representative Location: Guadalajara, Mexico (Onsite) Language requried: English Required: - Good knowledge of Windows OS,...
-
Customer Service Representative
hace 4 meses
Guadalajara, México 300 FLEXTRONICS MANUFACTURING MEX, SA DE CV. A tiempo completoJob Summary To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Customer Service Representative located in Guadalajara, North Campus. Reporting to the Business Development Manager the Customer Service Representative role will be in charge of communicating with customers and...