Manager Admin Coe

**Job Description: Senior Manager, Admin Center of Excellence**

**Overview**:
**Responsibilities**:
**Team Building and Leadership**:

- Recruit, hire, and onboard top talent for the Admin Center of Excellence team.
- Foster a collaborative and inclusive team culture that promotes innovation, accountability, and continuous improvement.
- Provide coaching, mentoring, and professional development opportunities to team members.
- Set clear performance expectations, monitor progress, and provide regular feedback to ensure high-performance outcomes.

**Standard Operating Procedures (SOPs) and Process Development**:

- Design, develop, and implement standardized administrative processes and procedures across the organization.
- Establish best practices, templates, and guidelines to streamline operations and ensure consistency and efficiency.
- Continuously evaluate and optimize existing processes to drive productivity gains and enhance service quality.

**Strategy and Execution**:

- Execute the strategic vision for the Admin Center of Excellence, aligning it with organizational goals and objectives.
- Collaborate with cross-functional teams to identify areas for improvement and drive operational excellence initiatives.
- Monitor key performance indicators (KPIs) and metrics to assess the effectiveness and efficiency of administrative operations.
- Identify risks and opportunities, propose solutions, and lead the implementation of strategic initiatives.

**Budget Management**:

- Develop and manage the budget for the Admin Center of Excellence, ensuring optimal allocation of resources.
- Monitor expenditures, track financial performance, and implement cost-saving measures without compromising quality or service levels.
- Prepare financial reports, forecasts, and recommendations to support decision-making processes.

**Communication and Influencing**:

- Effectively communicate the strategic vision, goals, and progress of the Admin Center of Excellence to executive stakeholders.
- Deliver persuasive and impactful executive presentations, demonstrating the value and impact of the team's initiatives.
- Collaborate with internal stakeholders to build partnerships, leverage resources, and influence decision-making processes.

**Qualifications and Skills**:

- Bachelor's degree in Business Administration, Management, or a related field. A Master's degree is a plus.
- Proven experience in building and leading high-performance teams in an administrative or operational function.
- Strong knowledge and experience in developing and implementing standard operating procedures and process improvement methodologies.
- Demonstrated ability to manage budgets and financial resources effectively.
- Excellent strategic thinking and execution skills, with a track record of successfully driving organizational change and transformation.
- Exceptional communication skills, both written and verbal, with the ability to deliver compelling executive presentations.
- Strong influencing and partnership abilities, with the capacity to collaborate effectively across various levels of the organization.
- Ability to work in a fast-paced environment, prioritize competing demands, and deliver results within tight deadlines.
- Proficiency in relevant software and technology tools.

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