Quality Control Analyst

hace 2 semanas


Tijuana, México Viamericas A tiempo completo

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and over 100,000 locations in 50 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services. We are always seeking TOP TALENT - experienced individuals who embrace our core values of respect, innovation, integrity and impact.

Aportar de manera permanente a la mejora continua de los procesos, productos y servicios siendo el nexo de unión entre la operación, las directrices de calidad de la empresa y las específicas de los departamentos.

**Responsabilidades**:

- Monitorear el ciclo completo de atención de los clientes, asegurando que los sistemas y procedimientos cumplan los objetivos con los que fueron diseñados e implementados a través de la escucha de llamadas grabadas, en vivo y chat
- Proponer mejoras a los procesos y procedimientos que gestionen los requerimientos que afectan directa o indirectamente a los clientes
- Revisar y transmitir a los responsables de las diferentes áreas y procesos las fallas detectadas
- Elaborar acciones de mejoramiento para los casos reiterativos de errores grupales o individuales en conjunto con el respectivo responsable
- Mantener una comunicación efectiva con los supervisores, asistentes, ejecutivo de cuenta e interventores funcionales
- Proponer acciones de mejora referentes a tiempos de atención, metodologías de trabajo, compensación de carga laboral y todas aquellas que favorezcan la eficiencia
- Detectar el impacto de las actualizaciones de procesos y herramientas, así como proponer medidas para mitigar el impacto previsto

**Educacion y Abilidades**:

- El _Analista de Control de Calidad _deberá contar con las siguientes calificaciones:

- Habilidad de iniciativa
- Capacidad de análisis.
- Conocimiento en mejora continua.
- Horario flexible.
- Dominio de Inglés (preferente no obligatorio)

**Condiciones del Trabajo**:

- Esta posición se desarrolla en un ambiente normal de oficina. Requiere usar equipos normales de oficina como computadores, teléfonos, fotocopiadoras, archivadores y máquinas de fax entre otros.

Come work for industry leaders We are the fastest growing company in the industry, with best in class products. We offer an environment of growth and learning that will help you to grow your potential and develop as a professional.


  • Quality Analyst

    hace 3 semanas


    Tijuana, México TaskUS A tiempo completo

    The **Quality Analyst** is responsible for creating an end-to-end test plan including quality metrics; executing the plan and managing all activities in the plan to ensure that all the objectives are met and that the solution works as expected. The solution should be tested in terms of functionality, performance, reliability, stability, and compatibility...


  • Tijuana, México ALMACÉN EN PACIFICO A tiempo completo

    Pacific Industrial Park company has a quality control specialist job opening: RESPONSABILITIES: 1. Inspection and Testing: - Conduct thorough inspections of products, materials, or components to identify defects or deviations from quality standards. - Perform various tests and analyses using equipment to ensure products meet quality requirements. - Document...

  • Quality Control Engineer

    hace 4 semanas


    Tijuana, México ALMACÉN EN PACIFICO A tiempo completo

    Pacific Industrial Park company has a quality control specialist job opening: RESPONSABILITIES: 1. Inspection and Testing: - Conduct thorough inspections of products, materials, or components to identify defects or deviations from quality standards. - Perform various tests and analyses using equipment to ensure products meet quality requirements. - Document...


  • Tijuana, México Eddy Pump Corporation A tiempo completo

    seekAbout EDDY Pump: At EDDY Pump, we pride ourselves on engineering industry-leading pump solutions optimized for handling high-solid slurries. Our commitment to innovation has positioned us at the forefront of our industry, and our reputation hinges on the superior quality of our products. Position Overview: Key Responsibilities: Develop and implement...


  • Tijuana, México Emprego MX A tiempo completo

    **Descripción y detalle de las actividades** - The Quality Control manager directs the activities of the quality control team, ensuring the team members work accurately and effectively to bring quality services for the company and customers. Plan, coordinate, and direct the Quality Control program activities designed to ensure continuous production....


  • Tijuana, México Thermo Fisher Scientific A tiempo completo

    **Summary**: Temporary position for Condor Project to perform all Document and Change Control activities as Change Analyst to maintain documentation and records of the Quality Management System in accordance with applicable requirements. **Responsibilities**: Agile eDMS Control Analyst - Follows Document Control Procedure, check list of the Change Analyst...


  • Tijuana, México Enovis México A tiempo completo

    Ensures the proper processes are in place for the Incoming Inspection department, thru supervision and coordination of the QA Incoming team. Maintain the team informed about the new products and supports new product introduction process. Ensure on-time material inspection and support production. Maintain control of MRB area (incoming), ensuring inventory...

  • Global Quality Analyst

    hace 4 semanas


    Tijuana, México Emprego MX A tiempo completo

    Descripción y detalle de las actividades Summary: Responsible to create periodic reports on internal and external audits, Quality Operations metrics, product quality trends, quality system activities, and other information as required. Act as Subject Matter Expert on CAPA, providing training on CAPA and investigation tools and techniques. Other duties as...


  • Tijuana, México Emprego MX A tiempo completo

    Descripción y detalle de las actividades Uphold the safety regulations of our company and supervise the production process to guarantee that all our products meet quality expectations. Perform regular product evaluations, record inspection results, and recommend improvements to the production process. Responsibilities: Perform regular quality assessments...


  • Tijuana, México Emprego MX A tiempo completo

    **Descripción y detalle de las actividades** - Ensures the proper processes are in place for the Incoming Inspection department, thru supervision and coordination of the QA Incoming team. Maintain the team informed about the new products and supports new product introduction process. Ensure on-time material inspection and support production. Maintain...

  • Data Analyst

    hace 4 semanas


    Tijuana, México Caliente.mx A tiempo completo

    Entertainment company looking for a talented and passionate certified data analyst with high experience in SQL commands, and database. Will be responsible for improving data quality and for designing or presenting conclusions gained from analyzing data. **Main responsibilities**: - Conducting full lifecycle analysis to include requirements, activities and...

  • Quality Inspector

    hace 7 días


    Tijuana, México Eddy Pump Corporation A tiempo completo

    Eddy Pump Corporation is an international engineering and manufacturing company with state-of-the-art material moving technology that is used onboard US Navy Ships along with the largest mining, oil, wastewater, chemical, etc industries in the world. We are currently expanding rapidly and are looking for a talented new addition to our team. This person will...


  • Tijuana, México Emprego MX A tiempo completo

    Descripción y detalle de las actividades Job objective: Under supervision, maintains and orders physically as well such as electronically related documents of the Quality Management System, including distribution of new documents and disposal of obsolete documents (when required). Responsibilities: 1. Review all types of documents of the quality management...


  • Tijuana, México Demant Operations, S.A. de C.V. A tiempo completo

    Descripción y detalle de las actividades Duties include to provide technical support and knowledge of all quality-related activities to Inspectors of Custom area. This includes but is not limited to Quality System, Quality Engineering functions and Inspection activities. Supervises the daily Inspection output and ensures compliance with area metrics and...

  • Quality Control Engineer

    hace 4 semanas


    Tijuana, México Enovis México A tiempo completo

    **Genera planes de calidad con los criterios de aceptación para inspeccionar y garantizar que el proceso del producto cumpla con los parámetros de calidad críticos.** Supervisa e investiga el rendimiento de campo (quejas de los clientes) de los productos a cargo y genera informes y tendencias de calidad. **Elaboración de planes de muestreo.** Revisiones...

  • Quality Supervisor

    hace 4 semanas


    Tijuana, México Eaton A tiempo completo

    **What you’ll do**: **Primary Function**: Executing the defined Strategic Quality Plan in conjunction with plant leadership in Tijuana Mexico. Under the leadership of a QA Manager, works closely with current Eaton Product transitions sites to ensure all quality requirements are met for production. This position would lead Quality process team utilizing...

  • Supplier Quality Manager

    hace 4 semanas


    Tijuana, México North American Production Sharing de México S.A. de C.V. A tiempo completo

    **Responsibilities and Essential Functions**: - Building and maintaining supplier quality policies, procedures, standards, and controls throughout the supply base - Responsible for providing leadership, people skills, and management to a team of Supplier Quality Engineers (Mexico, US, and China) - Create and define vision, strategy, policies, processes, and...

  • Quality Assurance Manager

    hace 4 semanas


    Tijuana, México Emprego MX A tiempo completo

    Descripción y detalle de las actividades Job description Summary: Develop Quality strategies that help improve our customers' experience. Monitor and lead activities of the Quality analyst team responsible for monitoring, feedback and calibration activities. Analyze and generate reports that translate into process improvement and KPIs. Responsibilities:...

  • Warehouse Analyst

    hace 4 semanas


    Tijuana, México Flex A tiempo completo

    Flex, a Fortune global 500 company, is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that...

  • Sr Analyst, Quality

    hace 4 semanas


    Tijuana, México BAXTER A tiempo completo

    **This is where you save and sustain lives** At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients. Baxter's products and therapies are found in...