Customer Service Representative

hace 6 meses


Zapopan, México Soluciones APC A tiempo completo

Job Description:

- Receive and process orders/purchase write up
- Follow up with internal or external customers to clarify orders/purchase write up if needed.
- Confirm orders in a timely manner.
- Communicate orders internally according to the established process.
- Make recommendations on process improvement when efficiency and effectiveness can be gained for the mutual benefit of Tradin and customers.
- Assure ownership of operational costs.
- Validate Quality Assurance approval of vendor/item and certification link.

Responsible for inbox tracking and order distribution
- Facilitate product releases and pick-ups with 3rd party warehouses as needed.
- Arrange domestic truck freight with our carrier partners.
- Prepare appropriate documentation for customers.
- Identify potential for shipment delays and work toward resolution.
- Verify and track orders and shipments.
- Create logistics documentation.
- Assist with resolution of shipping, product, and invoice problems.
- Ensures that all processes and procedures are completed following established guidelines.
- Manage relationships with the warehouses.
- Create a relationship with the customers.
- In the case of an inventory discrepancy, resolve it.
- Batch assignment. (FIFO and seek internal approval)

**Profile**:
Education BS in Business Management, Economics, Marketing, International Trade, or Industrial and/or Process Engineer or equivalent years of experience

Experience: 1-3 years in a similar role.

Compensation:
Monthly base salary: $19,000.00

Annual bonnus (STIP) - 5% (based on performance)

Aguinaldo 30 days

Prima Vacacional 50% Vacation days first year. 14 Days

Gastos Médicos Mayores / Insurance

Food Stamps $500.00

Horario: 8 am a 5 pm

Tipo de puesto: Tiempo completo

Salario: $19,000.00 al mes

Horario:

- Lunes a viernes

Prestaciones:

- Apoyo para estudios
- Caja de ahorro
- Estacionamiento de la empresa
- Opción a contrato indefinido
- Seguro de gastos médicos mayores
- Vales de despensa

Tipos de compensaciones:

- Bono anual
- Bono de productividad

Educación:

- Licenciatura terminada (Obligatorio)

Experiência:

- Customer Service representative: 1 año (Obligatorio)

Idioma:

- Inglés (Obligatorio)

Lugar de trabajo: Empleo presencial



  • Zapopan, Jalisco, México Intugo A tiempo completo

    OverviewAt Intugo, we are committed to delivering exceptional customer experiences. Our team of dedicated professionals is responsible for providing top-notch support to our customers through various channels.We are seeking a highly skilled and passionate individual to join our team as a Customer Service Representative. As a key member of our customer...


  • Zapopan, Jalisco, México Clever Ideas A tiempo completo

    Clever Ideas seeks a highly motivated and skilled Customer Service Representative to join our call center team. Key responsibilities include executing sales of loans for an American company, requiring excellent English language skills and experience in a Call Center environment.Requirements:- 1 year of sales experience- Knowledge of call center platforms-...


  • Zapopan, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completo

    Tata Consultancy Services is a leading IT services and consulting company with a strong presence in Guadalajara, Mexico.We are seeking a highly skilled Customer Service Representative to join our team. As a representative of our company, you will be responsible for providing exceptional customer service to clients from various industries.The successful...


  • Zapopan, Jalisco, México Siemens, S.A. de C.V. A tiempo completo

    Transform the Future with SiemensWe are seeking a dedicated and talented individual to join our team as a Customer Service Representative. As a key member of our global support team, you will be responsible for providing exceptional customer service and support to our clients worldwide.Key Responsibilities:Respond to complex customer inquiries and resolve...


  • Zapopan, Jalisco, México Tata Consultancy Services (Tcs) A tiempo completo

    Customer Service Opportunity with Tata Consultancy Services (Tcs)Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving their queries and concerns in a...


  • Zapopan, Jalisco, México Clever Ideas A tiempo completo

    **About the Role**Become an integral part of our dynamic team as a customer service representative, where you will handle calls to facilitate loan services for a leading enterprise in the United States. We are looking for enthusiastic individuals with exceptional English language skills who are eager to contribute to our success.**Key...


  • Zapopan, Jalisco, México Siemens, S.A. de C.V. A tiempo completo

    Transforming Industries with ExcellenceWe are seeking a highly skilled Customer Service Representative to join our team at Siemens, S.A. de C.V. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, addressing complex inquiries, and resolving customer-facing problems in a timely and accurate...


  • Zapopan, Jalisco, México Citi A tiempo completo

    Job DescriptionThe Client Service Representative 5 is an entry-level position responsible for assisting in customer-related activities and providing resolutions in coordination with the Customer Service team.The overall objective of this role is to address external customer issues and provide ongoing customer service support.Key Responsibilities:Manage...


  • Zapopan, México Intugo A tiempo completo

    CUSTOMER SERVICE REPRESENTATIVE QUALIFICATIONS: - PREVIOUS EXPERIENCE IN A DIRECT CUSTOMER CONTACT POSITION IS PREFERRED. - CUSTOMER SERVICE ORIENTATION; ENERGETIC AND OUTGOING PERSONALITY. - EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS; ABILITY TO COMMUNICATE PROFESSIONALLY, EFFECTIVELY AND WITH EMPATHY IN POTENTIALLY DIFFICULT CIRCUMSTANCES. -...


  • Zapopan, Jalisco, México HSBC A tiempo completo

    Please note that this job advertisement is only available in English.Company OverviewHSBC is a leading global banking and financial services organization with a rich history dating back to 1865.SalaryThe estimated annual salary for this position is between $50,000 and $70,000 depending on experience.Job DescriptionWe are seeking a highly skilled Customer...


  • Zapopan, Jalisco, México Clever Ideas A tiempo completo

    Unlock Your PotentialAt Clever Ideas, we're seeking a highly motivated and skilled Customer Service Representative to join our dynamic call center team. As a key member of our sales team, you'll play a vital role in facilitating loan sales and delivering exceptional customer experiences.Key Responsibilities:Manage incoming calls related to loan services with...


  • Zapopan, México Impulsojobs A tiempo completo

    Empresa importante en Electrónica por crecimiento busca Customer Service Representative **Requisitos** - Escolaridad: Licenciatura, o Ingeniería o afín - Experiência: 2 años en Electrónica, Ventas, Atención a Clientes, Supply Chain - Inglés: Hablado y Escrito 90% Comprobable - Competencias: Comunicación asertiva, Orientado a resultados, Negociador,...


  • Zapopan, Jalisco, México Trabaja En Intugo A tiempo completo

    About Trabaja En IntugoWe are a leading organization in the industry, and we're looking for a highly skilled Customer Service Representative to join our team.Salary InformationThe estimated monthly salary for this position is between $16,500.00 and $21,500.00.Job ResponsibilitiesAs a Customer Service Representative, you will be responsible for receiving...


  • Zapopan, México Mphasis A tiempo completo

    Who are we looking for? Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses. In consumer sales focused companies, customer service reps provide phone-based support to customers to help resolve product issues, answer account and billing questions, and in some...


  • Zapopan, Jalisco, México Clever Ideas A tiempo completo

    At Clever Ideas, we are seeking a skilled Part-Time Customer Service Representative to join our dynamic call center team. This role is perfect for individuals who possess excellent communication skills and thrive in fast-paced environments.Salary Range: The estimated annual salary for this position is between $96,000 and $108,000, commensurate with...


  • Zapopan, Jalisco, México Mphasis A tiempo completo

    **Role Overview**We are seeking a skilled Customer Service Representative to provide top-notch support to our customers. As a key member of our team, you will be responsible for resolving product issues, answering account and billing questions, and providing exceptional customer service.**Key Responsibilities**:- Resolve customer complaints and provide...


  • Zapopan, Jalisco, México Intugo A tiempo completo

    Job SummaryWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Intugo. The successful candidate will be responsible for actively tracking vehicles within our active portfolio, identifying potential issues, and taking timely actions to prevent losses.Key Responsibilities:Monitor daily GPS reports to identify...


  • Zapopan, Jalisco, México Farmer & Wright, Pllc A tiempo completo

    We are seeking a skilled Bilingual Appointment Setter/Customer Service representative to join our team at Farmer & Wright, Pllc.**Job Summary**:This is a challenging opportunity for a highly motivated individual who is fluent in both English and Spanish to work with our rapidly growing law firm in Guadalajara, Mexico.**Key Responsibilities:**1. Make outbound...


  • Zapopan, Jalisco, México Intugo A tiempo completo

    Key Responsibilities:We are seeking a highly skilled Bilingual Customer Service Representative to join our team at Intugo. In this role, you will be responsible for identifying accounts that require upper management review, maintaining updated insurance information on customer records, and assisting customers with insurance claims.Responsibilities:Identify...


  • Zapopan, Jalisco, México Farmer & Wright, PLLC A tiempo completo

    Job Title: Bilingual Appointment Setter/Customer Service SpecialistThe ideal candidate will possess outstanding customer service skills, allowing them to create a welcoming atmosphere for prospective clients. High-level listening skills are also necessary to gain a thorough understanding of claims. Additionally, the candidate should have demonstrated...