Market Sc Operations

hace 6 meses

Tlaquepaque, México Hewlett Packard A tiempo completo

HP is the world’s leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. We are a company full of makers, dreamers, thinkers and inventors. We innovate to make an impact on the planet and contribute to humanity. Our culture shapes how we create technology that inspires ambitious and meaningful progress. And it manifests in the ways we work together to bring to life thoughtful ideas that can change the world.

Within Market Supply Chain Operations organization, Customer Operations teams are the accountable Supply Chain leaders for the Commercial Organization’s Market MDs and are responsible for two important dimensions:

- Bring our customer requirements into Supply Chain Operations ensuring that we develop capabilities that enable support of evolving market needs
- Collaborate end-to-end in Supply Chain and with Sales Operations with constant focus on improving operational execution every day.

Within Customer Operations, the **Global Operations & deal Solutioning** team focus on Global Accounts for all Markets, with the mission to provide a seamless and consistent customer experience with a competitive cost structure, that delivers superior business results.

As SCDM for selected GT1 accounts, you will be accountable for end-to-end consistent customer experience within supply chain for the Global Accounts you will be assigned to. Single point of contact for the planning and execution, you will coordinate several operational actors to ensure successful SLA attainment and fulfillment execution. From this operational experience, you will drive improvements across functions.

Your responsibilities will include:

- Fully understand account specificities and develop SC strategy to support customer requirements for order fulfillment and delivery
- Monitor performance and manage deviations across markets, coordinate actions to solve escalations
- Communicate account status and updates
- Analyze and execute inventory pre-build for approved customers and rollouts
- Work closely with Sales and Sales ops on deployment of new projects

Additionally,

You will be asked to drive or participate to some initiatives to analyze, standardize and improve end-to-end processes for Global customers.

**Qualifications**

Typically 6-10 years of experience in a supply chain function.

Experience in more than one supply chain function and with external partners.

Expertise in business process reengineering & SAP environment. Lean Six Sigma certification is a plus

Customer facing experience is a plus.

**Knowledge and Skills**
- Excellent understanding of supply chain processes (plan, source, make deliver)
- Very Strong project management skills, with capability to manage cross functional teams in multiple geographies.
- Excellent communication and influencing skills.
- Extensive knowledge and understanding of how to analyze business problems using Advanced Microsoft Office skills (Excel, PowerPoint, etc.), statistical analysis and methods for making key business decisions.
- Mastery in data analytics (Power BI, Tableau..) and software development is a plus
- Excellent internal and external relationship management skills.
- Strong leadership skills including team building and conflict resolution and management.
- Ability to think end-to-end and dig on details when needed
- Ability to lead improvement initiatives and generate innovative solutions, even if not in a predefined official project structure
- Autonomous, rigorous and responsive
- Facilitation skills and fluent in English

  • Supervisor, Sc Operations

    hace 2 meses

    Tlaquepaque, México GXO Opportunity A tiempo completo

    En GXO estamos en busca de nuestro próximo **Supervisor, SC Operations** para nuestro equipo en **Guadalajara.** En GXO diseñamos las cadenas de suministro más rápidas, inteligentes y eficientes. Tenemos un compromiso con la INNOVACION que CAMBIA LAS REGLAS DEL JUEGO y es una de las características que definen la tecnología logística de GXO. Estamos...

  • Sc Customer Operations Order Fulfillment

    hace 2 meses

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **Job description**: This is an Order Fulfilment role within the US Customer Operations Indirect team, supporting the US Market. Customer facing role with strong partner engagement. Accountable for order execution, backlog management to support customer requirements, to enable HPs financial objectives. - **_ Responsibilities: _** - Acts as a first point of...

  • Sc Customer Operations Order Management

    hace 1 mes

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **Job description**: This is an Order Management role within the US Customer Operations Indirect team, supporting the US Market. Customer facing role with strong partner engagement. Accountable for order execution, backlog management to support customer requirements, to enable HPs financial objectives. - **_ Responsibilities: _** - Acts as a first point of...

  • Sc Customer Operations Order Fulfillment

    hace 6 meses

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **Job description**: This is an Order Fulfilment role within the US Customer Operations Indirect team, supporting the US Market. Customer facing role with strong partner engagement. Accountable for order execution, backlog management to support customer requirements, to enable HPs financial objectives. - **_ Responsibilities: _** - Acts as a first point of...

  • Business Operations Analyst

    hace 1 mes

    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    As a key member of the PS CO facing team, you will collaborate with PS Market Category Leads and their teams to drive business growth and optimize supply chain operations. Your focus will be on delivering against PS market attainment, cost, and inventory goals, as well as ensuring proper order prioritization within a given market.You will work closely with...

  • Personal System Markets Business Operations Analyst

    hace 6 meses

    Tlaquepaque, México Hewlett Packard A tiempo completo

    As part of the PS CO facing team, is accountable to collaborate with PS Market Category Leads and their teams to deliver against PS market attainment, cost and inventory goals and drive the proper order prioritization within a given market; along with adequate linkage to the Customer Operations for PS execution related questions. You will work with business...

  • Senior Supply Chain Operations Manager

    hace 2 semanas

    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    As a key member of the HP PS CO facing team, you will collaborate with market category leads to drive attainment, cost, and inventory goals. Your expertise will be instrumental in optimizing revenue and streamlining supply chain processes.With a focus on Poly Business, you will work closely with country teams and business organizations to identify...

  • Latam Market Business Strategist

    hace 4 semanas

    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    Job SummaryThis role leads the development, coordination, and communication of business strategies to maximize opportunities and achieve performance goals within the organization. The role explores new business opportunities and expansion strategies to drive growth and market share. ResponsibilitiesDevelop business strategies from complex data and business...

  • Personal System Markets Business Operations Analyst

    hace 5 meses

    Tlaquepaque, México Hewlett Packard A tiempo completo

    As part of the PS CO facing team, is accountable to collaborate with PS Market Category Leads and their teams to deliver against PS market attainment, cost and inventory goals and drive the proper order prioritization within a given market; along with adequate linkage to the Customer Operations for PS execution related questions. You will work with business...

  • Market Fullfilment Planning Operations Specialist

    hace 2 meses

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **Job Summary**: - This is a Global role for Supply Chain Planning for Growth Operations - HyperX business and focus on Americas. **Responsibilities**: - Fullfillment operations - optimize the conversion of orders to maximize financial quota, inventories or respective portfolios - Leads a broad range of complex supply chain processes, such as inventory...

  • Market Fulfillment Planning Operations Specialist

    hace 1 mes

    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    Job Summary:This is a global role for supply chain planning in the Growth Operations - HyperX business, focusing on the Americas region.Key Responsibilities:Optimize order fulfillment to maximize financial quotas, inventories, or respective portfolios. Lead complex supply chain processes, including inventory analysis and planning, demand planning,...

  • Supply Chain Customer Operations

    hace 7 días

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **Job description**: This is a Customer Operations role within the US Customer Operations Indirect team, supporting the US Market. Customer facing role with strong partner engagement. Accountable for order execution, backlog management to support customer requirements, to enable HPs financial objectives. - **_ Responsibilities: _** - Acts as a first point of...

  • Business Operations Analyst

    hace 1 mes

    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    Job Title: Personal System Markets Business Operations AnalystAs a key member of the PS CO facing team, you will collaborate with PS Market Category Leads and their teams to drive business growth and optimize revenue. Your primary focus will be on attainment optimization, execution of the revenue plan, and providing strategic advice to market category...

  • Strategic Development Manager

    hace 5 meses

    Tlaquepaque, México Hewlett Packard A tiempo completo

    HP is the world’s leading personal systems and printing company. We continue to expand into new strategic key markets. We create technology that makes life better for everyone, everywhere. We enhance and develop our Global Supply Chain Network to provide better, frictionless Source/Plan/Make/Deliver execution. Our HP Strategic Initiatives Team is...

  • Director, Market Technology Experience

    hace 5 meses

    Tlaquepaque, México Herbalife A tiempo completo

    Overview: THE ROLE: The Market Technology Experience Director is at the forefront of driving the development and innovation of technology products. This role involves strategic oversight, team leadership, and cross-functional collaboration to deliver cutting-edge solutions that meet market demands, exceed customer expectations, and foster operational...

  • Strategic Market Development Lead

    hace 7 días

    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    We are seeking an experienced Strategic Market Development Lead to join our team at Hewlett Packard, driving growth and innovation in the Digital pillar of our Managed Services space. This role will focus on developing and executing market linkage strategies, leading financial and commercial aspects of multi-year deals, and ensuring profit objectives while...

  • DevOps Engineer

    hace 4 semanas

    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    **Job Summary**At Hewlett Packard, we seek a skilled DevOps Engineer to specialize in Level 2 operations for our CPQ systems. This role requires effective ticket management, market deployment support, and customer escalation handling, ensuring efficient resolution of issues while adhering to SLA metrics.**Responsibilities** Ticket Management Monitor,...

  • Operations Fulfillment Specialist for US Market

    hace 1 semana

    Tlaquepaque, Jalisco, México Hewlett Packard A tiempo completo

    Job OverviewThis is an exciting opportunity to join the US Customer Operations Indirect team at Hewlett Packard as an Order Fulfillment Specialist. As a key member of this team, you will play a vital role in supporting the US Market by executing orders efficiently and effectively.About the RoleWe are seeking a highly skilled and experienced individual with...

  • Itad Operations Manager

    hace 6 meses

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **Business environment** At HP, we believe in the power of ideas. Our vision is to create technology that makes life better for everyone, everywhere - every person, every organization, and every community around the globe. This motivates us - inspires us - to do what we do. To invent, and to reinvent. To engineer experiences that amazes. We are looking for...

  • Latam Market Customer Ops

    hace 6 meses

    Tlaquepaque, México Hewlett Packard A tiempo completo

    **Job Summary** - This role is responsible for leading the development, negotiation, coordination, and communication of business plans, to maximize identified opportunities and achieve performance goals within the organization. The role explores new business opportunities, and expansion strategies to drive growth and market share. The role continuously...