Mex CRM Analyst

hace 3 meses


Querétaro Qro, México Santander A tiempo completo

MEX CRM Analyst

Country: Mexico

Somos BANCO SANTANDER MEXICO S.A, institución financiera líder que, a través de más de 160 años de reinvención, ha llegado a ser una organización sin fronteras con presencia en más de 40 países, 95 nacionalidades y equipos multiculturales que comparten 4 idiomas. Lo importante para nosotros son nuestros clientes, colaboradores, accionistas y la sociedad, como parte de nuestra misión, que es contribuir al progreso de las personas y empresas, actuando siempre de forma Sencilla, Personal y Justa.

Te invitamos a ser parte de nuestro equipo como**:CRM Analyst**

**Requisitos**:

- Formación: Licenciatura en áreas: Egresado de carreras de ingeniería, actuaría, diseño o afín.
- Experiência de Mínimo 2 años de experiência en análisis y visualización de datos.

**Conocimientos técnicos**:

- Diplomado o especialidad en visualización de datos o BI
- Conocimiento en Tableau, Power BI o similar
- Conocimiento en diseño o visualización gráfica
- Deseable: conocimiento en programación (SQL)
- Plus: conocimiento en Celonis o Minería de Procesos

**Actividades por desempeñar (responsabilidades)**:

- Entendimiento del negocio para interpretar correctamente la información, así como las necesidades del usuario.
- Definición, análisis y monitoreo de KPIs
- Diseñar, automatizar y mantener productivos reportes y tableros para una clara medición y comparación de KPIs para la toma de decisiones
- Implementación de mejores prácticas en la construcción de tableros y en la navegación, níveles de drill-down y filtros

**Ubicación**:

- Querétaro

**Ofrecemos**:

- Contratación directa con Banco Santander.
- Esquema de contratación permanente.
- Prestaciones de Ley y superiores.
- Beneficios exclusivos de Banco Santander.
- En Banco Santander trabajamos para asegurar la mejor experiência en tu proceso, en caso de que necesites algún ajuste razonable o algún apoyo, por favor compártelo con el equipo de Reclutamiento._



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