Solution Administrator

Position purpose:
The Solution admin performs complex non-operational & operational tasks in the area of platform management and administration. Additionally, s/he provides first & second level support coping with ad-hoc requests and incidents.

What we offer:
Major tasks and responsibilities of position:

- Support in the configuration of system workflows and the integration of the respective reference data
- Enhance quality, efficiency and compliance of integrated workflows in KIONs e-procurement software suite
- Support in defining the need for changes, required involvement of other stakeholders and the appropriate change management. Translating functional needs and support in implementation of process changes.
- Constitute as an interface between the Tec Team and Procurement Operations in the implementation of process changes and enhancements
- Supporting operational improvement activities as well as supervision of external providers
- Time management and planning required to support in multiple business unit needs and projects simultaneously while adapting to changes in business requirements in a fast-paced environment
- Collaborate with all parties involved in the respective processes on day-to-day and ad-hoc requests
- Coaching and training of users

Tasks and Qualifications:
Qualifications:

- Degree in Business Studies with majors in Procurement or IT.
- Several years of professional experience in a system administrator role in Procurement with a deep understanding of cross-functional processes
- Proficient in related IT systems
- including functionalities and tools
- Excellent understanding of systems workflow, dependencies and inter-dependencies
- Strong service orientation and communication skills
- Pro-active personality with balanced focus on quality and pragmatic solutions
- Flexible, works well in a team environment
- Proficient Business English