Principal User Researcher

hace 4 meses

Tlahuac, México Western Digital A tiempo completo

**Company Description**
At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible.

At our core, Western Digital is a company of problem solvers. People achieve extraordinary things given the right technology. For decades, we’ve been doing just that. Our technology helped people put a man on the moon.

We are a key partner to some of the largest and highest growth organizations in the world. From energizing the most competitive gaming platforms, to enabling systems to make cities safer and cars smarter and more connected, to powering the data centers behind many of the world’s biggest companies and public cloud, Western Digital is fueling a brighter, smarter future.

Binge-watch any shows, use social media or shop online lately? You’ll find Western Digital supporting the storage infrastructure behind many of these platforms. And, that flash memory card that captures and preserves your most precious moments? That’s us, too.

We offer an expansive portfolio of technologies, storage devices and platforms for business and consumers alike. Our data-centric solutions are comprised of the Western Digital®, G-Technology, SanDisk® and WD® brands.

Today’s exceptional challenges require your unique skills. It’s You & Western Digital. Together, we’re the next BIG thing in data.

Western Digital is seeking a highly skilled and experienced Principal User Researcher who will play a pivotal role in shaping the user experience of our products and services. As a key member of our User Experience Research team, you will drive world-class consumer research initiatives, enabling our cross functional teams to make guided decisions that define the future of Western Digital products.

As a Principal User Researcher, you will be part of our dynamic team, reporting directly to the Consumer Strategy & User Research Manager located in our Milpitas office. While the role is based in Mexico, it offers the flexibility of fully remote work on a standard schedule, five days a week.

ESSENTIAL DUTIES AND RESPONSIBILITIES
- Lead end-to-end user research activities, overseeing study design, participant recruitment, moderation, analysis, and delivery of insights.
- Manage multiple concurrent research projects, ensuring outcomes meet high-quality standards and are delivered within established timelines.
- Collaborate closely with internal teams, including product management, industrial design, product marketing, marketing creative, packaging, business development, and product operations, to identify research needs and develop well-structured research plans.
- Conduct various forms of user research, encompassing both qualitative and quantitative methods such as user interviews, usability testing, brand and competitor testing, and product testing to glean insights that address specific business inquiries.
- Act as our resident expert in survey tools and methodologies, proficient in utilizing various platforms to collect user feedback and adept at determining the most suitable methods or combination of methods for addressing research inquiries.
- Foster strong relationships with key stakeholders across departments (i.e., Economics & Data Science, Consumer Sales, etc.) ensuring effective communication of research findings.
- Utilize analytical tools such as Excel, Python, R, SQL, SPSS, etc., to distill insights from quantitative user research, such as willingness to pay and demand generation analyses.
- Present findings in clear and compelling formats, such as well-structured presentations, fostering collaboration among teams, facilitating meaningful discussions, and motivating actionable decision-making.

**Qualifications**
REQUIRED
- BA/BS degree with 3+ years of relevant experience in qualitative and quantitative user research.

SKIILS
- Proven track record of successfully leading end-to-end research activities in a fast-paced environment.
- In-depth knowledge of various survey tools and methodologies.
- Demonstrated ability to effectively manage concurrent research projects.
- Strong sense of ownership and capability to drive projects to completion with mínimal guidance or supervision.
- Proven aptitude for supporting and mentoring teammates in research methods, fostering a collaborative and knowledge-sharing environment within the team.
- Exceptional communication and presentation skills, with the ability to convey research findings effectively to stakeholders.
- Excellent strategic thinking, decision-making, and problem-solving abilities.
- Proficiency in analytical tools such as Excel, Python, R, SQL, SPSS, and statistical modeling.

**Additional Information**

Western Digital thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best

  • User Experience Researcher

    hace 4 meses

    Tlahuac, México Rappi A tiempo completo

    ¡Oye, es hora de que te unas a nosotros para mostrarle al mundo que somos la empresa que está cambiando paradigmas, donde revolucionamos las horas, los minutos y los segundos! ¿Quieres saber por qué Rappi? - ️ VEMOS OPORTUNIDADES donde otros ven problemas; - ️ VEMOS CERCANIA donde otros ven distancia; - ️ VEMOS ADRENALINA donde otros ven...

  • Sr UX Researcher

    hace 3 meses

    Tlahuac, México Thomson Reuters A tiempo completo

    **Sr. User Experience Researcher** Come join the Thomson Reuters UX Research team! We are a company of 24,000 team members in over 75 countries that provide customers with critical news, information, and technology. Our products, partnerships, and people help to uphold the law, turn the wheels of commerce, catch bad actors, report the facts, and inform and...

  • UX Researcher

    hace 4 meses

    Tlahuac, México Multiplica Talent A tiempo completo

    ¿Quiénes somos? ¡Multiplica Talent, te está buscando! Somos una consultora especializada en ofrecer las mejores oportunidades laborales al mejor talento digital del mercado. Tenemos 20 años de experiência reclutando a personas capacitadas, innovadoras y con ganas de crecer para nuestros clientes. Actualmente colaboramos con empresas en LATAM, USA y...

  • UX Researcher

    hace 4 meses

    Tlahuac, México Cognizant A tiempo completo

    **We’re hiring!** At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide. A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant we promote an inclusive culture, where we value different perspectives...

  • UX Researcher

    hace 4 meses

    Tlahuac, México Lottus Education A tiempo completo

    Lottus Education, somos una plataforma líder de Educación en México, donde buscamos transformar la vida de nuestros estudiantes a través de programas educativos de alto impacto, que los hagan competentes en el mercado, ampliando sus horizontes y mejorando su crecimiento personal y profesional. Por ello estamos en búsqueda de tu talento para poder...

  • Principal Associate, Mexico Learning Program Manager

    hace 4 meses

    Tlahuac, México Capital One A tiempo completo

    WeWork Reforma Latino (97001), Mexico, Ciudad de Mexico, Ciudad de Mexico Principal Associate, Mexico Learning Program Manager At Capital One, you'll notice a unique culture of enthusiasm, collaboration, innovation and agile creation happening on a routine basis. We have people leaders who believe we are humans first and support living your best life while...

  • Software Engineer, Principal

    hace 4 meses

    Tlahuac, México Infor A tiempo completo

    General information- Country - Mexico - City - Mexico City - Department - Development - Job ID - 39616 - Description & RequirementsA Day In The Life Includes: - Engineers on the front-end team will typically spend their day working on 1 to 3 long-term projects. These projects include augmenting Infor Nexus's front-end framework to incorporate features and...

  • Desarrollador SAP Abap

    hace 4 meses

    Tlahuac, México Farmacias de Similares A tiempo completo

    Corporativo de Farmacias Similares solicita por crecimiento: DESARROLLADOR SAP ABAP Perfil general: - Experiência de 2 a 3 años como desarrollador ABAP. - Ingeniería en Sistemas Computacionales o carrera afín (titulado). - Experiência en IDOC's y conexiones con sistemas Satélite, así como User exit e Interfaces. - Reportes, formularios,...

  • Gerente Contabilidad Activo Fijo

    hace 4 meses

    Tlahuac, México RH2 A tiempo completo

    Empresa mexicana con más de 65 años en el mercado nacional de los aceites y lubricantes para autos solicita: Gerente de Contabilidad de Activo Fijo Estudios de Licenciatura en Contabilidad titulado Experiência mínima de 5 años como Gerente de Activo Fijo en empresas de manufactura de alto volumen, con conocimientos en manejo, evaluación y estrategias...

  • Coordinador Proyectos

    hace 4 meses

    Tlahuac, México Nestle Operational Services Worldwide SA A tiempo completo

    **Coordinador Proyectos Purina** Fabrica Cuautitlán Licenciatura en Ingenieria mecánica, eléctrica, electrónica, química, Industrial o afín **Misión** Responsable de unificar y alinear los entregables de proyectos de inversión de fábrica entre usuarios finales y departamento de Ingenieria con base a "Nestle Project foundations & workflow"...

  • Ops Sup Analyst 1

    hace 3 meses

    Tlahuac, México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...

  • Analista Contable de Pago a Proveedores c09

    hace 3 meses

    Tlahuac, México Citi A tiempo completo

    The Ops Sup Analyst 1 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Sup Analyst 1 serves as the...

  • Product Designer

    hace 3 meses

    Tlahuac, México EasyBroker A tiempo completo

    Descripción Una de las decisiones más emocionantes y más importantes económicamente en la vida es elegir dónde vas a vivir. Por eso creamos EasyBroker, para hacer fácil el proceso de comprar o rentar un hogar. Hoy en día tenemos una de las herramientas inmobiliarias más importantes en México con más de 15,000 asesores inmobiliarios, más de 500,000...

  • Product Owner

    hace 4 meses

    Tlahuac, México Citi A tiempo completo

    El Product Owner de Platafromas de Prevención de Fraudes es un puesto profesional experimentado. Aplica profundos conocimientos sobre la disciplina al contribuir con el desarrollo de nuevas técnicas y la mejora de los procesos y el flujo de trabajo para el área o función. Integra la experiência en la materia y la industria dentro de un área definida....

  • Product Designer

    hace 4 meses

    Tlahuac, México EasyBroker A tiempo completo

    Descripción Una de las decisiones más emocionantes y más importantes económicamente en la vida es elegir dónde vas a vivir. Por eso creamos EasyBroker, para hacer fácil el proceso de comprar o rentar un hogar. Hoy en día tenemos una de las herramientas inmobiliarias más importantes en México con más de 15,000 asesores inmobiliarios, más de 500,000...

  • Auditor

    hace 4 meses

    Tlahuac, México BD A tiempo completo

    **Job Description Summary**: ¿Quieres pertenecer a una empresa líder global en tecnología médica que actúa para impulsar el mundo de la salud? ¡Sé parte de algo grandioso! BD es una de las compañías de tecnología médica más grandes del mundo. Tenemos una posición única en el mercado con soluciones para mejorar el manejo de la enfermedad y el...

  • Analista de Almacén

    hace 4 meses

    Tlahuac, México Johnson & Johnson A tiempo completo

    En Johnson & Johnson, la compañía de cuidado de la salud más grande del mundo, nos unimos con un propósito: transformar la historia de la salud en la humanidad. La diversidad y la inclusión son esenciales para continuar construyendo nuestra historia de pioneros e innovación, que ha estado impactando la salud de más de mil millones de pacientes y...

  • Senior Ios Engineer I

    hace 4 meses

    Tlahuac, México Etsy A tiempo completo

    **Company Description** Etsy is the global marketplace for unique and creative goods. We build, power, and evolve the tools and technologies that connect millions of entrepreneurs with millions of buyers around the world. As an Etsy Inc. employee whether a team member of Etsy, Reverb, or Depop you will tackle unique, meaningful, and large-scale problems...

  • Analista Sr de Calidad de Producto

    hace 4 meses

    Tlahuac, México Boehringer Ingelheim Promeco A tiempo completo

    **La Posición**: Asegurar la calidad del producto mediante los sistemas de gestión de calidad, dictaminar los lotes de producto y dar soporte a la aplicación y cumplimiento de los procesos productivos de acuerdo con los requerimientos de las buenas prácticas de fabricación (BPF), requerimientos locales, corporativos y regulaciones nacionales e...

  • Asesor Periodic Review and Trigger Events

    hace 3 meses

    Tlahuac, México HSBC A tiempo completo

    -Job description Please note this job advertisement is only available in Spanish. To view the job, select ‘Español - ES’ from the language selector in the page menu. **Asesor Periodic Review and Trigger Events** **Propósito del Puesto** Responsible of the process, tools and tactical technological solutions implementation (Web Services, Excel -Core...