Developer Content
hace 1 mes
**The Role**
Clip is looking for a proactive and highly skilled developer content and community manager to be part of our amazing fast-growing Fintech. We’re looking for someone with excellent communication and attention to detail skills with experience creating and maintaining technical documentation with ease and clarity, reducing the complexity, making any process easy to understand and our integrations really easy to use.
This role will own the creation and maintenance of the documentation for Clip’s public APIs and SDKs and the content in our developers portal using the Open API specification. In addition, the role is responsible for community engagement, including participation in Clip’s and external developer forum to help answer inquiries and market Clip’s capabilities.
This role is important to ensure we have easy to understand documentation and an engaging community of developers so we can scale Clip’s presence in external websites and apps.
**What will I do?**
- Research, outline, write, and edit new and existing content, including product and procedure manuals, technical specifications, and process documentation.
- Maintain our developers portal to include updated specifications and content.
- Write developer-friendly content that meets the needs of the target audience, so developers can implement Clip payments quickly and with mínimal bugs.
- Participate in Clip’s developer forum to post weekly content to engage with our community and respond promptly to solve inquiries within targeted SLA.
- Identify popular external developer forums and participate actively with helpful posts and answers.
- BS or MS, in Computer science or related equivalent experience.
- 3+ years of proven/relevant work experience as a Technical Writer working with RESTful web services, APIs, SDKs, or software development related documentation.
- 2+ years of community development experience, including posting and responses in public forums.
- Proven track record developing technical documentation for web services, APIs, SDKs, or software engineering/developer tools.
- Excellent written and verbal communication skills, with ability to creatively explain and document complex concepts in an easy to understand manner.
- Solid technical background with understanding and/or hands-on experience in software development and web technologiesExcellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced environment with multiple stakeholders in engineering, support and product.
**Technical knowledge and qualificat**ions**
- Excellent writing and proofreading skills in Spanish, and bonus in English.
- Experience implementing best practices on technical documentation (user guides, integration guides, API developer guides, in-platform instructions, installation/configuration instructions, and system operations).
- Solid professional experience understanding integration of APIs and SDKs into third-party software.
- Experience documenting APIs with OpenAPI 3.0 specification, with basic understanding of API testing tools such as Postman and versioning platforms (Github, Gitlab).
- Strong knowledge of RESTful web services.
- Intermediate Javascript, Kotlin, and Swift code comprehension.
- Customer friendly communication style and writing in public forums that is clear, grammatically correct, and helpful.
In Clip, we are committed to a diverse and inclusive workplace. Clip does not discriminate under any basis of origin, gender, gender identity, sexual orientation, race, disability, age or other legal status. Clip is an equal opportunity employer.
If you are unstoppable, creative and have the skills we need, we want to hear from you
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