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Strategic Customer Group Director

hace 1 mes

Tlahuac, México Johnson & Johnson A tiempo completo

Diversity, Equity & Inclusion are essential to continue building our history of pioneering and innovation, which has been impacting the health of more than 1 billion patients and consumers every day for more than 130 years. Regardless of your race, belief, sexual orientation, religion, or any other trait, YOU are welcome in all open positions at the largest healthcare company in the world.

When You Join Johnson & Johnson, Your Move Could Mean Our Next Breakthrough.

**We are searching for the best talent for **Strategic Customer Group Director **to be located in Ciudad de México, México.**

**Responsibility**
- Responsible for leading the Strategic Account Management, Indirect Channel and Public Market Business Development (Access) Organizations
- Reports directly to Cluster General Manager, and is a member of the Cluster Leadership Team (CLT)
- Responsible for managing a complex portfolio of products, business models and solutions.
- Responsible to design and implement channel strategy: Public, Private and Key Customers
- Oversees organization (Sales and account management) with 20+ employees including 5 direct reports: Managers, supervisors and individual contributors.
- Create an environment where diverse perspectives are fostered and leveraged in designing and executing business plans.
- Cultivate an environment where develop of talent is a priority - critical capability.
- Build and develop the team to deliver results by leading and coaching direct reports, establish plan for continuous staff development, hire, develop and retain top talent and create a pipeline for succession for the future.
- Lead as role model for compliant business practices and nurture this behavior throughout the business - Tone at the Top and Action in Middle.
- Establish and manage relationships with key external stakeholders: Key Accounts and Third-Party Intermediaries

**Qualifications**:
**Experience**
- +15 years of professional experience.
- +10 years in people manager roles.
- +5 years in sr. management/leadership roles
- Broad knowledge of the healthcare industry and in core medical areas - highly desirable
- Deep expertise and proven track record in Sales, Marketing, Access/Health Economics, Talent Management and Finance
- Proven success in delivering business results working in a matrix structure.
- Ability to promote an organizational culture that challenges the status quo, and leads and adapts to change, creating a significant positive change as well as guiding the organization through it.
- Strong financial acumen
- Proven track record of successful talent development outcomes. Proven abilities to align and engage an organization around a compelling vision and to recruit develop and retain top talent.
- Knowledge of socio-economic and environmental and market dynamics in Mexico and a strong customer and external environment orientation

**Business Challenges**
- Create strategies that take considers the market dynamics of the country.
- Work in collaboration across local and regional team to ensure alignment and consistency with strategies and proactively identify gaps and opportunities to take a more proactive role in shaping future commercial strategy.
- Shape the external environment by developing relationships with key customers, hospitals, and health systems.
- Rapidly evolving healthcare landscape - Budget/cost containment initiatives in both public and private sectors requiring innovative business models and solutions.
- Proactively respond to evolving external environment and drive results in Mexico.

**Leadership Challenges**
- Inspire, engage, and mobilize others through continuous change and achieve superior business results.
- Bring others along, investigate their concerns, and address their needs. Build a sense of enthusiasm and alignment toward the vision while being clear about strategy. Requires flexible, indirect, and transparent influencing leadership style.
- Influence across the internal matrix and with external partners.
- Develop clear and transparent communication with the regional business units and local teams.
- Attract, develop, and retain talent to build and/or consolidate high performance teams.