Technical Analyst
hace 2 semanas
Como empresa de investigación de mercado global, brindamos información real y hacemos que nuestro mundo cambiante sea más fácil de navegar, para que nuestros clientes puedan tomar decisiones más rápidas, inteligentes y audaces.
Buscamos un consultor en tecnología que pueda traducir información técnica a una audiencia no técnica.
**Responsabilidades especificas**:
Trabajo en conjunto con Managers de Ipsos y Medallia/Qualtrics para priorizar y promover mejoras en las funciones del software.
Asesoramiento Técnico y ayuda en la gestión de Proyectos con clientes de alto nível, brindando soluciones tecnológicas, traduciendo estas necesidades en implementaciones tecnológicas viables.
Apoyo a clientes para optimizar el uso de la plataforma (Medallia/Qualtrics), detectando posibles fallas brindando soluciones inmediatas.
Optimizar el uso de la herramienta con los clientes, facilitando objetivos del programa y la efectividad del sistema.
Ayudar a los clientes a ejecutar actividades de mantenimiento regulares (por ejemplo, manejar interrupciones, ayudar con el análisis de la causa raíz, solucionar problemas y preguntas técnicas)
Diseñar, documentar y coordinar requisitos funcionales y técnicos de los proyectos mediante la comprensión de los cronogramas.
Ejecutar servicios de construcción y configuración que se alineen con los objetivos del cliente y las metas estratégicas.
**Buscamos**:
Ing. Industrial, Diseño Industrial, Ing. en negocios, Ing. sistemas, Ing. computación, Ing. mecatrónica.
1-2 años de experiência trabajando en un rol técnico, de consultoría.
Experiência previa en gestión de proyectos.
Conocimientos previos en C, C++, HTML, CSS, Java Script, SaaS.
Imprescindible dominio completo de Excel.
Fluidez en inglés (nível C1) para trabajar sin problemas en un entorno internacional.
Tipo de puesto: Tiempo completo
Sueldo: $20,000.00 al mes
Horario:
- Turno de 8 horas
Prestaciones:
- Estacionamiento de la empresa
Experiência:
- C#: 2 años (Obligatorio)
- C++: 2 años (Obligatorio)
- HTML: 2 años (Obligatorio)
- JavaScript: 2 años (Obligatorio)
- SaaS: 2 años (Obligatorio)
Idioma:
- Inglés (Obligatorio)
Lugar de trabajo: remoto híbrido en 03103, Ciudad de México, CDMX
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