Sr. Manager, Operations
hace 4 semanas
**About the Role**
- Operations Management (P&L Ownership, Strategic Development, Overall Operations)
- Carrier Relationship (Consistent and professional communications; effective, prompt, and courteous communications regarding difficult situations, relaying service failures, developing relationships that foster and grow our business, etc.)
- Meet or Exceed Uber Freight Targeted Financial Objectives
- Ensure appropriate use of internal service providers where benefits exist for Uber Freight and the Carriers
- Meet or exceed financial and service targets
- Active development, distribution, and carrier-customer alignment of business metrics that highlight both financial and service value
- Ensure team development and growth align with corporate development goals
**Basic Qualifications**
- At least 2 years of experience leading people
- Excellent English language skills - verbal and written
- Availability to Travel (Laredo, Nashville and other US and Mexico locations) (Visa)
- Microsoft Suite— knowledge of Microsoft Excel
- Organized and effective in time management
**Preferred Qualifications**
- 8-10 years experience in operations management
- Bachelor’s degree in Administration or International Relations
- Experience in logistics and customer service
- Sense of Urgency
- Coordination & Collaboration
- Communication Skills
- Decisive, displays confidence in the ability to make sound decisions
- Determination, willingness, and ability to conciliate with customer and carrier contacts
- Effective analytical and problem-solving capabilities
- Ability to envision and implement new concepts/strategies
- Simultaneous management of multiple tasks
**About Uber Freight**
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