IT Systems Site Administrator

hace 2 semanas

Guadalupe, México STERIS A tiempo completo

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

**Position Summary**:
**Duties**:
**40%- 60% End User Technical Support (Highly Skilled)**
- Provides higher level technical support. (Desktop/Software Peripherals).
- Provides security oversight to computer and physical facility security.
- Monitors performance, capacity, and operational statistics for networking, telephony, and data communications infrastructure; provides Telecomm support
- Installs maintains and troubleshoots Microsoft Office suite.
- Maintains and troubleshoots VPN remote access.

**30% Infrastructure Support**
- Addresses higher level support and troubleshooting for Telecomm and Network.
- Implements, maintains, and troubleshoots Active Directory permissions, group policies
- Installs, maintains and troubleshoots Microsoft Exchange Server.
- Maintains infrastructure security including operating system security patches and virus defense.
- Installs maintains and troubleshoots Microsoft Domains and Domain controllers.
- Implements Microsoft group policies.
- Reconciles Microsoft and other software licenses.
- Setup and manages backup and recovery software solutions.
- Installs, maintains, and supports physical and virtual servers.
- Troubleshoots and resolves complex problems with infrastructure configurations and hardware.

**15% - 30% Leadership & Project Management**
- Provides 7 x 24 x 365 support
- Conducts training for end-users
- Increased interactions with Corporate teams; serves on part of the planning meetings.
- Tests backup options
- Performs hardware and software purchasing by interfacing with vendors and accounting.
- Researches, evaluates and recommends software and hardware products.
- Presents and implements solutions.
- Manages quotes and delivers results (i.e. Hardware and Software)
- Supports and runs projects while maintaining a budget.

**Duties - cont'd**:
**Education Degree**:
**Required Experience**:

- 8-10 years experience in lieu of degree
- Minimum of 5-7 years experience with IT Service Desk, Network, Desktop, and servers.
- Minimum 3-5 years experience performing system administrative experience position or equivalent on the job training is required.
- Advanced experience troubleshooting skills (Desktop/Server). Higher level tiered support.
- Experience with standard Microsoft protocols (i.e. DNS and DHCP)
- Experience with server virtualization environments desired.
- Familiar with basic network concepts, practices, and procedures.
- Project management experience.
- May require bilingual skills for facilities located outside the United States.

**Preferred Experience**:

- Experience resolving business issues with IT solutions.
- Experience effectively troubleshooting with strong analytical and logic-based skills.
- Experience training and mentoring IT professionals and end-users.
- Prior experience exerting Influence in site leadership regarding decision making, budgeting, and strategic planning.
- Solving complex IT challenges.
- Prior experience exerting influence in working with other managers, system sponsors, software developers, external consulting resources, network administrators, project managers, systems administrators and engineers, database administrators, end users, directors, and vice presidents.

**Skills**:
STERIS is a leading provider of products and services that meet the needs of growth areas within Healthcare: procedures, devices, vaccines and biologics. We exist to fulfill our MISSION TO HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD. STERIS is a $3B, publicly traded (NYSE: STE) company with approximately 16,000 associates and Customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.

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