Finance Analyst

hace 7 meses


Saltillo, México Johnson Controls International A tiempo completo

**What you will do**
As an Order to Cash (OTC) Analyst you will work closely with our customers, performing and monitoring ensure accurate Billing and Collection activities; constantly working on maximizing timely and efficient payment from our customers across.

**How you will do it**
- Be responsible for activities related to a broad cross-section of Johnson Controls customer portfolios
- Manage and take control of the Billing and credit notes process.
- Manage collection processes, provide a high level of customer service where necessary, raise cases related to customer queries or issues
- Maintain accounts and expected payment dates by interacting with customers to ensure timely payment
- Analyze a range of accounts receivable reports to define strategic plans and set priorities
- As well as using Excel, you will learn to access data from various ERPs like iScala, Baan, Oracle and Get Paid.
- Support the business by understanding customer payment challenges and assist with the research of cases to resolve billing and customer service issues

**What we look for**:

- At least 1 year of experience in billing, collections or related.
- Customer service focused with excellent verbal and written communication skills
- **Fluent in English**:

- Able to self-manage, with strong organizational skills
- Team player with a pro-active approach and problem-solving personality
- Innovative and constantly looking for opportunities to improve
- CFDi 4.0 Knowledgment (Mexican Billing fiscal requirement)

**Preferred**:

- Customer service skills
- Previous experience in credit and collections, billing and disputes, customer service, inside sales, accounts receivable and accounts payable is an advantage
- Knowledge or experience of using ERPS (e.g. iScala, Baan, Oracle)
- Intermediate to advance knowledge of Excel functions such as pivot table, V-Lookups and or basic formula
- Ability to perform accounts reconciliation
- Experience of working in a shared service center or outsourced environment

Johnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion.


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