Customer Service Spec Ii

hace 2 semanas


Ciudad de México HireRight A tiempo completo

About HireRight:
Overview:
**Role Purpose**:
**Responsibilities**:
**Responsibilities**:

- Field and resolve issues of low to moderate complexity; escalate more difficult issues
- Provide great customer service to ensure every contact feels they are important.
- Ensure adherence to Guidelines, regulations and processes where applicable while exercising judgment and reasoning abilities in order to solve problems.
- Identify and send new sales leads (such as current client referrals) to a Business Development Manager.

Qualifications:
**Education**:

- H.S. Diploma Required
- Associates Degree or Higher Preferred

**Experience**:

- Minimum 2 years Customer Service/Retail/Service OR 2 Years in Background Screening or other regulated industry
- Excellent written and verbal communication skills in English including proper grammar.
- Typing at 30 WPM
- Listening Skills
- Strict Confidentiality Standards
- Ability to adhere to processes, procedures and guidelines during the execution of tasks and assignments.
- Demonstrated ability to provide a high level of quality customer service

What do we offer:
Additional Benefits Include:

- Christmas Bonus
- Additional Holidays: Holy Thursday & Friday, Mother’s Day, Day of the Dead, Virgin of Guadalupe, and Christmas Eve.
- Food Voucher + Meal Bonus
- Generous Vacation Program
- Monthly Transportation Allowance / Payment of Teleworking Expenses
- Insurance for major medical expenses
- Business Casual Attire
- Generous Referral Program
- Professional Growth.

**Please submit resume/CV in English.**

HireRight, LLC is an Equal Opportunity Employer

Minorities / Females / Veterans / Disabilities

**HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.



  • Ciudad de México HireRight A tiempo completo

    About HireRight: Overview: **Role Purpose**: **Responsibilities**: **Responsibilities**: - Field and resolve issues of low to moderate complexity; escalate more difficult issues - Provide great customer service to ensure every contact feels they are important. - Ensure adherence to Guidelines, regulations and processes where applicable while exercising...


  • Ciudad de México HireRight A tiempo completo

    About HireRight: Overview: **Role Purpose**: **Responsibilities**: **Responsibilities**: - Field and resolve issues of low to moderate complexity; escalate more difficult issues - Provide great customer service to ensure every contact feels they are important. - Ensure adherence to Guidelines, regulations and processes where applicable while exercising...


  • México HireRight A tiempo completo

    About HireRight: Overview: **Role Purpose**: **Responsibilities**: **Responsibilities**: - Field and resolve issues of low to moderate complexity; escalate more difficult issues - Provide great customer service to ensure every contact feels they are important. - Ensure adherence to Guidelines, regulations and processes where applicable while exercising...


  • México HireRight A tiempo completo

    About HireRight: Overview: **Role Purpose**: **Responsibilities**: **Responsibilities**: - Field and resolve issues of low to moderate complexity; escalate more difficult issues - Provide great customer service to ensure every contact feels they are important. - Ensure adherence to Guidelines, regulations and processes where applicable while exercising...

  • Customer Service

    hace 2 semanas


    Ciudad de México Human Quality A tiempo completo

    Important and prestigious company requires Customer Service Customer retention and advice to understand their needs and align products and services United States customer service Experience in call center or customer service via telephone, Minimum 2 years experience From high school completed Advanced oral and written English between b2 and c2. Hours...


  • Ciudad de México The Functionary A tiempo completo

    Summary of the position 1. Answering customer inquiries: Customer Service Representatives are responsible for answering customer questions and providing information about products, services, and company policies. They must be knowledgeable about the company's products and services to provide accurate and helpful information. 2. Resolving customer...


  • Ciudad de México Rackspace A tiempo completo

    **Job Summary** **Location**: Remote **Key Responsibilities**: - Handles customer support requests primarily via phone, chat, and tickets. Escalates support requests, as necessary, to appropriate escalation path. Provides technical troubleshooting of product offerings and offers solutions that satisfy customer. Proactively seeks opportunities to educate...


  • México HireRight A tiempo completo

    About HireRight: Overview: **Role Purpose**: **Responsibilities**: **Responsibilities**: - Field and resolve issues of low to moderate complexity; escalate more difficult issues - Provide great customer service to ensure every contact feels they are important. - Ensure adherence to Guidelines, regulations and processes where applicable while exercising...


  • México HireRight A tiempo completo

    About HireRight: Overview: **Role Purpose**: **Responsibilities**: **Responsibilities**: - Field and resolve issues of low to moderate complexity; escalate more difficult issues - Provide great customer service to ensure every contact feels they are important. - Ensure adherence to Guidelines, regulations and processes where applicable while exercising...


  • Lerma de Villada, México Ecolab A tiempo completo

    Job Characteristics:Provides customer service support by processing purchase orders and customer requirements; provides prompt follow-up actions to customer inquiries and issues. Requires decision making skills in resolving customer problems, communicating issues, and maintaining customer data in the order entry and order processing systems. Education/Work...


  • San Miguel de Cozumel, México DME Service Solutions A tiempo completo

    **Company name**: DME Service Solution **Department**: Operations **Job title**: Customer Service Representative **Location**: Hybrid **Reports to** : Customer Service Supervisor **Country** : Monterrey, Nuevo Leon, Mexico - **We offer**:_ - _**Home office - **_including_ **the training **_ - _**The company will provide the equipment**_ - _**100% Paid...


  • San Miguel de Cozumel, México DME Service Solutions A tiempo completo

    **Company name**: DME Service Solution **Department**: Operations **Job title**: Customer Service Representative **Location**: Hybrid **Reports to** : Customer Service Supervisor **Country** : Monterrey, Nuevo Leon, Mexico - **We offer**:_ - _**Home office - **_including_ **the training **_ - _**The company will provide the equipment**_ - _**100% Paid...


  • Ciudad de México Sagan A tiempo completo

    Job Title: Customer Service RepresentativeLocation: Remote (EST Timezone) Work Schedule: Monday to Friday, 7 AM to 4 PM EST Job Description: The Customer Service Representative plays a vital role in ensuring customer satisfaction by booking service appointments and handling inquiries with professionalism and empathy. This position requires a team player who...


  • Ciudad de México Page Personnel A tiempo completo

    Inside sales - Customer Service **Sobre nuestro cliente**: Leading company in the chemical sector, specializing in silicones. **Descripción**: - Efficiently process Order-to-Cash activities from Order Management to Credit & Debit note editions - all order types & customers. - Keep clients **proactively** informed about their TIER I + TIER II case status,...


  • Ciudad de México Ford A tiempo completo

    Hybrid schedule  We are looking for customer service representatives who will be responsible for taking inbound customer phone calls from Ford Credit customers, dealers, insurance companies, or other third parties while maintaining high levels of customer satisfaction. Representatives will navigate multiple systems to resolve many and varied phone calls...

  • Service Tech Ii

    hace 3 semanas


    México Cummins Inc. A tiempo completo

    **SERVICE TECH II** **Description** Technical specialist and regular customer support contact to diagnose and complete less complex repairs to Cummins products at a single customer’s site. Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs Applies the use of specialized...


  • Lerma de Villada, México Ecolab A tiempo completo

    Job Characteristics:Provides customer service support by processing purchase orders and customer requirements; provides prompt follow-up actions to customer inquiries and issues. Requires decision making skills in resolving customer problems, communicating issues, and maintaining customer data in the order entry and order processing systems. Education/Work...


  • Ciudad de México Citi A tiempo completo

    The Customer Service Intermediate Analyst is an intermediate-level position responsible for providing clients with resolutions and support in coordination with the Customer Service team. The overall objective of this role is to address external customer issues and provide ongoing customer service support. **Responsibilities**: - Manage a portfolio of...


  • Ciudad de México Cochlear Ltd A tiempo completo

    Customer Service Representative **Job no**: 615835 **Work type**: Permanent **Location**: Mexico City, Mexico **Categories**: Customer Service, North America, Individual Contributor **Responsibilities**: - Be the primary liaison / contact with assigned customers, MEX operations team and LAT field team - Assist Walk-In customers with their requests in a...


  • Edo. de México NCR Atleos A tiempo completo

    About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. Position responsible for providing installation, maintenance and repairs on...