Empleos actuales relacionados con Service Support Specialist Jr - Puebla - Ericsson
-
Storage Solutions Support Specialist
hace 5 días
Puebla, Puebla, México Brightdrop Virtual Assistants, Llc A tiempo completoCompany OverviewBrightdrop Virtual Assistants, Llc provides customer service solutions for self-storage facilities across the US. We are currently seeking a Storage Solutions Support Specialist to join our team.Job SummaryThis is a remote position where you will work from your home office permanently. As a Storage Solutions Support Specialist, you will be...
-
IT Support Specialist
hace 4 días
Puebla, Puebla, México System Soft Technologies A tiempo completoAbout UsWe are a leading technology company, System Soft Technologies, that delivers innovative technical solutions and consulting services to enhance innovation, business value, and competitiveness.Why Choose Us?We are a family unit powered by diversity, inclusion, transparency, respect, integrity, and passion for our clients and our people. Our business...
-
IT Support Specialist
hace 4 días
Puebla, Puebla, México System Soft Technologies A tiempo completo**About System Soft Technologies**We are a leading technology company that provides innovative technical solutions and consulting services to enhance innovation, business value, and competitiveness. Our focus on becoming a trusted partner to each client has allowed us to become a successful organization with a pool of over 1900 associates who cover the full...
-
Insurance Customer Service Specialist
hace 4 días
Puebla, Puebla, México GGA Solutions TIJ A tiempo completoAt GGA Solutions TIJ, we are seeking a highly skilled Insurance Customer Service Specialist to join our team.Salary and BenefitsWeekly compensation of $3,300 MXNJob DescriptionWe are looking for an experienced candidate who can provide excellent customer service in the insurance industry.Required Skills and QualificationsFluent bilingual English - Spanish...
-
It Support Specialist
hace 5 días
Puebla, México Auria Solutions A tiempo completoDescription Auria is a leading global supplier of highly-engineered systems for automotive flooring, acoustical, thermal, aerodynamic and other fiber-based solutions for gas and electric vehicles.With U.S.-based operational headquarters in Southfield, Michigan, Auria operates 16 manufacturing, 9 technical and 5 JV locations across 10 countries and employs...
-
Asset Management Specialist
hace 5 días
Puebla, Puebla, México Best In Class Ti A tiempo completoJob Overview Best In Class Ti is seeking a highly skilled and motivated Asset Specialist to join our team. As a key member of our Global ITAM Service team, you will be responsible for providing support for Server IT Asset Management and developing relationships with account teams. Responsibilities As an Asset Specialist, your primary responsibilities will...
-
Customer Service Executive
hace 2 semanas
Puebla, México WEEM A tiempo completoWe are a US-based e-commerce brand seeking a qualified Customer Service Support Representative. **Responsibilities**: - Provide excellent customer service and support. **Requirements**: - Analytical mindset - Great communication skills - Advanced level of English - Previous experience in customer service We are a growing company so there is a lot of...
-
Customer Service Excellence Specialist
hace 7 días
Puebla, Puebla, México Tres R A tiempo completoCompany OverviewTres R, a leading player in the industry, is seeking a talented individual to join its customer service team.Salary and BenefitsAs a valued member of our team, you will receive a competitive salary that reflects your worth as an employee, plus a productivity bonus to recognize and reward your hard work.Our comprehensive benefits package...
-
Industrial Service Specialist
hace 7 días
Puebla, Puebla, México Atlas Copco Mexicana Sa De Cv A tiempo completoAt Atlas Copco Mexicana Sa De Cv, we develop innovative solutions that drive sustainable growth in various industries.The Industrial Assembly Solutions (IAS) Customer Center in Mexico is part of our global network that values diversity, inclusivity, and continuous learning.Job SummaryThis role is responsible for supporting the development of our service...
-
Technical Support Analyst
hace 4 semanas
Puebla, México Ellucian A tiempo completoTogether we are powering the future of Higher Education: Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher...
-
Sales Support Analyst
hace 4 semanas
Puebla, México Faurecia A tiempo completoNew trends and expectations are reshaping the automotive industry. Inspired by the exciting new challenges associated with this revolution, Faurecia anticipates the future of mobility developing cutting-edge solutions for smart life on board and sustainable mobility. If you’re willing to contribute and create value for tomorrow’s cleaner and smarter...
-
Technical Support and Service Delivery Expert
hace 7 días
Puebla, Puebla, México Gga Solutions A tiempo completoAbout Gga Solutions:We are a forward-thinking organization that strives for excellence in customer service and technical support. Our team is committed to providing personalized experiences that exceed client expectations.Job Requirements:To be successful in this role, you will need to possess excellent communication skills, both written and verbal, and the...
-
Field Service Technician
hace 4 semanas
Puebla, México JBT Corporation A tiempo completoOverview: **TÉCNICO DE SERVICIO QUE VIVA EN LA ZONA DE TERÁN NUEVO LEON** 1. Citrus Service Technician for Citrofrut Huichihuayan ( 25 Leased Juice Extractors ans 01 Citrusan (EJ)). a. Citrofrut is our main client in the region and Citrofrut Huichihuayan is the plant with the most extractors. b. Plant located on the North - Center at 9 hours driving...
-
Project Manager IT Jr
hace 6 días
Puebla, México Alten Mexico A tiempo completoAlten is looking for a **IT Project Manager** Jr** in **Pueba, **with the following responsibilities: - Oversee comprehensive service records. - Develop and manage project timelines. - Collaborate with the operations team on special projects. - Administer and manage our sites (web/mobile) & platforms (ERP/CRM). - Collaborate with developers and designers...
-
Bilingual Customer Service Representative
hace 4 semanas
Puebla, México ONDECOR A tiempo completo**Description**: **Customer Service Manager Responsibilities**: - Support our customers through a variety of sales platforms - Support our customers through calls - Coordinate mockup/previews with our Design Team - Send quotes to Customers - Organize To-Do's - Create Quick Replies to the most common questions - Followup Conversations - Followup...
-
The Business Solutions Manager and Service
hace 4 semanas
Puebla, México REVOLUTION A tiempo completo**Business Solutions Manager and Service Specialist with experience in automotive SR** Plan, coordinate and oversee the operations of Dealer service centers, increasing the functionality of services and repairs. Properly plan and implement the tools, equipment and staffing necessary for each customer and manage all sales activities necessary for the...
-
Shift Manager Jr
hace 4 semanas
Puebla, México Servicios Comerciales Amazon M A tiempo completoHigh school diploma or bachelor's degree in progress. - 1+ years of direct management experience of employees and their performance. - 1+ years of experience with performance metrics. - Flexibility to work weekends and/or overnight - Basic English level. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need...
-
Production Planning Specialist
hace 4 días
Puebla, Puebla, México Mondelēz International A tiempo completoJob OverviewMondelēz International is a leading snacking company with a diverse portfolio of iconic brands. We are seeking a Production Planning Specialist to join our team in Mexico.The successful candidate will be responsible for producing accurate and quality production schedules, driving continuous improvement of people and processes, and managing...
-
Technical Service Desk Agent
hace 4 días
Puebla, Puebla, México System Soft Technologies A tiempo completoAbout Our CompanyWe are a trusted partner to our clients, providing innovative technical solutions and consulting services to enhance innovation, business value, and competitiveness. For over two decades, our focus has been on building strong relationships with our clients, and this has allowed us to become a leading technology company.Our MissionAt System...
-
Windows Server Administrator
hace 3 semanas
Puebla, México Best in class TI A tiempo completo**Windows server administrator & Support** - **Remote work with residence in Mexico** - **Advanced English (Fluent)** - **Professions: Bachelor's degree in Computer Science, Information Systems, or related technical field or equivalent practical experience.** - Job description: _ Technical skills o General Linux/Unix/AIX skills Knowledge of Java,...
Service Support Specialist Jr
hace 1 mes
**About this outstanding opportunity**:
As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?
Come, and be where it begins.
**Job Summary**:
Our Exciting Opportunity.
Join us as a **Service Support Specialist** A position to be responsible for the coordination of maintenance activities that requires Dispatch and Logistics Skills to ensure that services provided to Operators’ customers are continuously available and performing to Service Level Agreement (SLA) performance levels.
You will also be responsible for receiving work orders from the Operator's Customer Care Center or Customer NOCs resolving them to the customer's satisfaction and providing meaningful status on repair and/or restoration activity to the Customer.
**You will**:
- Be responsible for handling Dispatch and Logistics managed services that involves Field Technician Workforce assigning, dispatching and coordinating activities for corrective and preventive maintenance to ensure that our customer communications are working at 100% for 50 countries around the world.
- And Be the support to our Customer Work Orders Corrective and Preventive maintenance activities.
- Dealing with Logistics topics as RMA, Material and Telecommunication device deliveries and return to different vendors.
**Responsibilities**:
- Customer order handling Ericsson System Intakes
- Service Desk Processes
- Field Operations Dispatch Processes
- Service Operations Activities
- Proactive Customer services
**To be successful in the role you must have**:
- Education: Engineers or Administrative talent that can be also recent graduate (Preferential Telecom or IT but not mandatory).
- Advance communication English skills (90% or more).
- Minimum years of experience: At least 1 or two years on Service Desk or Customer Service.
- Knowledge sharing and collaboration skills.
- Team Work skills, Working with people.
- Follow instructions & procedures and propose process improvements.
- Excel Intermediate or advance skills.
- Desirable Programming Skills Basic or intermediate level.
**What´s in it for you?**
Here at Ericsson, our culture is built on over a century of fearless decisions. With us, you will no longer be dreaming of what the future holds - you will be redefining it. You won’t develop for the status quo, but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company Where your chance to create an impact is endless.
**What happens once you apply?
