Concierge

_**Dear Concierge**_, we are pleased to share the following job posting where we are sure you will be happy in an international hotel culture for the next opening. Please be so kind as to read the job title and share your resume in this platform.

This is a new position for start up in September 23´

The interview will be on videoconference.

SUMMARY:
The Concierge’s basic function is to provide hotel guests and industry relations with information and support in a professional, gracious manner, and to perform Guest Service Agent duties as needed. You’ll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Greet guests at the front desk upon arrival.
- Assist guests with room reservations, check guests in and out upon arrival and departure.
- Contact guests who have arrived to ensure their comfort and to offer assistance.
- Maintain and develop events/receptions to take place in the lobby during the evening hours. Research and plan the execution of each reception with wineries etc.
- Assist sales in hotel tours and trip events. Additionally, conduct tours of the hotel for business, educational, and social organizations.
- Perform operational duties, if required; take reservations, and at times act as PBX operator.
- Be familiar with the city’s geography, restaurants, amenities, clubs and tourism industries to provide accurate information to hotel guests.
- Review VIP and package arrivals daily.
- Personally develop relations with well-established services: bonded baby-sitters, florists, beauty and barber shops, in room spa services, etc.
- Make reservations for guests in all facets of the hospitality industry: restaurants, airlines, car rentals, entertainment, movies, shows/plays, etc.
- Maintain follow-up log for communication between Concierges.
- Adapt to constantly changing situations and personalities of guests, ensuring quality service to all guests. Maintain decorum in stressful situations.
- Project warmth, care and concern for all guests along with proper etiquette.
- Attend hotel and department meetings.

We offer:
**Salary**: $ 17,000 + benefits

Schedule: morning, evening, night; includes weekends

Please send us your resume and waiting for our call

Best regards

Tipo de puesto: Tiempo completo, Por tiempo indeterminado

Salario: $17,000.00 al mes

Horario:

- Incluye días feriados
- Incluye fines de semana
- Turno de 8 horas

Prestaciones:

- Seguro de gastos médicos
- Seguro de vida
- Vales de despensa

Tipos de compensaciones:

- Propinas

Pregunta(s) de postulación:

- Which have been the hotels where you have worked and for how long?

Educación:

- Licenciatura terminada (Deseable)

Experiência:

- Concierge: 3 años (Deseable)

Idioma:

- Inglés (Deseable)

Lugar de trabajo: Empleo presencial

Fecha de inicio prevista: 26/09/2023