Senior Basis Consultant for Critical Incident
hace 5 meses
**We help the world run better**
We are looking for analytical, solution-orientated Senior Basis Consultants experienced in NetWeaver & Non-NetWeaver technologies to keep SAP Enterprise Cloud Services (ECS) Customer systems running.
**The Role**
Our Senior Basis Consultants, as part of the Critical Incident Management team, are responsible for the 24x7 availability of SAP systems running on SAP ECS. In this role you will support, troubleshoot and resolve alerts and incidents and seek opportunities to streamline standard operating procedures through automation. You will have to collaborate with other roles like Major Incident Manager, Level 3 support for various Technical Areas, Managed Service Providers, Global Cloud Services and Hyperscalers and sometimes guide other roles on the process and technical details for troubleshooting, action planning and resolution related to critical / major incidents.
**Role Requirements**
We are looking for both SAP Basis NetWeaver (ABAP and Java Basis administration) and Non-NetWeaver Consultants having experience with HANA DB who are comfortable working in a fast-paced, dynamic and flexible environment. You should have the following technical skills/experience:
- Experience in at least one Non-NetWeaver technology: BOBJ, SAP Mobile, Convergent Charging, OpenText, HANA XSA, etc.
- Solid know-how on SAP Technologies (SAP NetWeaver certification highly beneficial)
- Experience supporting Large and Complex Productive SAP environments.
- Experience working on Hyperscalers environments with focus on GCP, Azure or AWS
- Strong working knowledge in Linux and Windows operating system platforms
- At least 8 years of working experience with SAP Basis
- Most of the years of experience should be in IT Operations with significant experience in working on incidents and alerts (having experience in upgrade or migration project is not enough, experience in Operations is key)
- Problem solving and analytical ability to tackle complex problems in IT operations.
- Experience of handling operations for IT systems hosted in the cloud.
- Strong capabilities in technical documentation and the ability to work effectively in international and virtual teams.
- Fluent and comfortable with both written and oral English communication.
- Go-getter who is ready to take up any challenge and solve a problem within a specified time with an eye for quality and with a mindset to provide sustainable solution.
- Continuously looking to acquire new knowledge in an independent and proactive way, then the SAP Enterprise Cloud Services Delivery Technical Operations team could be the place for you.
**We build breakthroughs together**
**We win with inclusion**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
**EOE AA M/F/Vet/Disability**:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID: 384885 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid.
-
Senior Basis Consultant For Critical Incident Management
hace 11 horas
Saltillo, Coahuila de Zaragoza, México Sap A tiempo completoWe are looking for analytical and solution-oriented Senior Basis Consultants with experience in NetWeaver and Non-NetWeaver technologies to ensure the 24x7 availability of SAP systems running on SAP Enterprise Cloud Services (ECS).The role of our Senior Basis Consultants involves supporting, troubleshooting, and resolving alerts and incidents, as well as...
-
Senior IT Consultant for SAP Technologies
hace 11 horas
Saltillo, Coahuila de Zaragoza, México Sap A tiempo completo**Senior IT Consultant Role**Join SAP as a Senior IT Consultant and take on a challenging role in our IT team. As a Senior IT Consultant, you will be responsible for conducting Root Cause Analysis for major incidents and presenting findings to senior management. You will also plan, set up, implement, and operate SAP technologies to achieve ambitious...
-
Senior Network Consultant
hace 2 semanas
Saltillo, Coahuila de Zaragoza, México Sap A tiempo completoJob Title: Senior Network ConsultantWe are seeking a highly skilled Senior Network Consultant to join our Global Corporate Office Network Service team. As a key member of our team, you will be responsible for designing, deploying, operating, and continuously improving our global network infrastructure.Main Responsibilities:Design and deploy network...
-
IT Technology Senior Consultant Ecs
hace 5 meses
Saltillo, México SAP A tiempo completo**We help the world run better** **What you'll do** As IT Technology Senior Consultant, you will be responsible for: - Conducting Root Cause Analysis for major incidents (production and non-production systems) and getting into the depth of the problem to find a permanent fix - Presentation to senior management on findings of RCA and driving weekly status...
-
DC Engineer
hace 1 mes
Saltillo, Coahuila de Zaragoza, México Hexaware Technologies A tiempo completoIncident Management RoleAbout the JobWe are seeking a skilled DC Engineer to join our team as an Incident Management Specialist. In this role, you will be responsible for leading our NOC team on major incident issues and guiding troubleshooting activities across multiple cross-functioning teams.Key ResponsibilitiesParticipate in core business hours triaging...
-
DC Engineer
hace 2 meses
Saltillo, Coahuila de Zaragoza, México Hexaware Technologies A tiempo completoJob SummaryHexaware Technologies is seeking a highly skilled DC Engineer to join our team. As a DC Engineer, you will be responsible for leading our NOC team in incident management, troubleshooting, and data analysis.Key ResponsibilitiesIncident ManagementParticipate in core business hours triaging for on-call incidents, including major and minor issues.Lead...
-
SAP Basis Application Administrator
hace 2 semanas
Saltillo, Coahuila de Zaragoza, México Sap A tiempo completoJob Title: SAP Basis Application AdministratorWe are seeking a highly skilled SAP Basis Application Administrator to join our team. As a key member of our IT infrastructure team, you will be responsible for driving continuous improvement to increase operation, availability, and efficiency.Key Responsibilities:Drive continuous improvement in the area of ECS...
-
Problem & Incident Analyst
hace 5 meses
Saltillo, México PlayFul A tiempo completo**PLAYFUL CONSULTORA DE INNOVACIÓN DE NEGOCIOS** Hemos transformado los productos y servicios de nuestros clientes a lo largo de más de 15 años. **Buscamos: Problem & Incident Analyst** **Requisitos**: - Licenciatura en Informática, Negocios o afines. - Experiência en definición de Servicios de negocio y tecnología. - Se requiere base ITIL...
-
Análisis de Problemas e Incidentes
hace 2 días
Saltillo, Coahuila de Zaragoza, México Playful A tiempo completo¿Buscas un desafío en el análisis de problemas e incidentes?En Playful, estamos buscando a un Analista de Incidentes y Problemas para unirse a nuestro equipo de innovación de negocios.Requisitos:Licenciatura en Informática, Negocios o afines.Experiencia en definición de Servicios de negocio y tecnología.Se requiere base ITIL (v3/v4).Fuerte...
-
Senior IT Security Analyst
hace 2 semanas
Saltillo, Coahuila de Zaragoza, México Steelcase A tiempo completoJob Title: Senior IT Security AnalystWe are seeking a highly skilled Senior IT Security Analyst to join our Security Operations Center (SOC) team in Monterrey, Mexico. As a key member of our team, you will play a critical role in ensuring the security and integrity of our systems and data.Key Responsibilities:Analyze data from various cyber defense tools to...
-
SAP Basis Application Administrator
hace 4 meses
Saltillo, México SAP A tiempo completo**We help the world run better** **THE ROLE** You will be responsible to drive continuous improvement to increase operation, availability and efficiency. Infrastructure landscape re-architecture and new technology adoption is another important part. Global thinking and a strong customer focus are essential. **Your role will be SAP BASIS Application...
-
Major Incident Manager
hace 5 meses
Saltillo, México SAP A tiempo completo**We help the world run better** **Role requires to attend office in MONTERREY- 2 days a week** **The Team** The Enterprise Cloud Services (ECS) Delivery Technical Operations team runs the HANA Enterprise Cloud (HEC) and is responsible for OS, DB & SAP Apps (such as S/4 HANA) operations & support for our customers across multiple infrastructures - SAP DCs,...
-
IT Consultant Linux Enterprise
hace 2 semanas
Saltillo, Coahuila de Zaragoza, México Sap A tiempo completoUnlock Your Potential as an IT ConsultantAbout the RoleWe are seeking an experienced IT Consultant to join our team, specializing in Linux Enterprise solutions. As an IT Consultant, you will be responsible for delivering and maintaining complex SAP landscapes, providing technical expertise and support.Key ResponsibilitiesHandling Incidents, Alerts, and...
-
Saltillo, Coahuila de Zaragoza, México Sap A tiempo completo**We help the world run better****PURPOSE AND OBJECTIVES**The SAP Contact Center Technologies team provides worldwide support for SAP's contact center design and operations based on Sinch's Contact Pro Omnichannel cloud solution. The team specialists support and manage new communication technologies and ensure a rock solid, high quality and reliable service...
-
Medical Safety Specialist
hace 2 semanas
Saltillo, Coahuila de Zaragoza, México Amazon A tiempo completoJob SummaryThe On Site Medical Representative will serve as the site's medical representative, providing critical support to employees and ensuring a safe working environment. This role requires strong analytical skills, excellent communication, and the ability to work effectively with various stakeholders.Key ResponsibilitiesProvide first aid treatment to...
-
Senior Application Support Engineer
hace 2 semanas
Saltillo, Coahuila de Zaragoza, México Chubb Ina Holdings Inc. A tiempo completoJob SummaryWe are seeking a highly skilled Senior Application Support Engineer to join our team at Chubb Ina Holdings Inc. The ideal candidate will have a strong background in ITIL best practices, excellent communication skills, and the ability to work well with cross-functional teams.Key ResponsibilitiesTriage new incidents, prioritize, and ensure timely...
-
Senior, Project Manager
hace 4 meses
Saltillo, México Johnson Controls International A tiempo completo**What you will do? Job Scope & Purpose** Responsible for full life **How you will do it? Essential Job Responsibilities** - Manage cross-functional project teams with employees at various reporting levels - Use disciplined project management methodology to define scope, develop project plan, and execute projects that adhere to guidelines and deliver...
-
10 - Commodity Management Consultant 1
hace 4 meses
Saltillo, México Celestica A tiempo completoReq ID: 120290 Remote Position: Hybrid Region: Americas Country: Mexico State/Province: Nuevo Leon City: Remote Employee Mexico **General Overview**: **Functional Area**: SCM - Supply Chain Management **Career Stream**: CMT - Commodity Management **Role**: Consultant 1 **Job Title**: Commodity Management Consultant 1 **Job Code**: CO1-SCM-COMM **Band**:...
-
Senior Technical Service Manager
hace 5 meses
Saltillo, México SAP A tiempo completo**We help the world run better** **ABOUT THE TEAM** SAP is the global market leader for business software and thus contributes a considerable part of the world's economic power grid. The mission of SAP Enterprise Cloud Services (ECS) organization is to maximize customer success by taking over responsibility for smooth end to end operations and lowering...
-
Consultant Performance Analyst
hace 5 meses
Saltillo, México Enroute A tiempo completoWe love technology, and we enjoy what we do. We are always looking for innovation. We have social awareness and try to improve it daily. We make things happen. You can trust us. Our Enrouters are always up for a challenge. We ask questions, and we love to learn. We pride ourselves on having great benefits and compensations, a fantastic work environment,...