Middle Salesforce Developer, Payment Service

hace 7 meses


Monterrey, México DataArt A tiempo completo

Client: Our client is an international payment service provider
- Position overview: DataArt is a global software engineering firm and a trusted technology partner for market leaders and visionaries. Our world-class team designs and engineers data-driven, cloud-native solutions to deliver immediate and enduring business value.
- We promote a culture of radical respect, prioritizing your personal well-being as much as your expertise. We stand firmly against prejudice and inequality, valuing each of our employees equally.
- We respect the autonomy of others before all else, offering remote, onsite, and hybrid work options. Our Learning and development centers, R&D labs, and mentorship programs encourage professional growth.
- Our long-term approach to collaboration with clients and colleagues alike focuses on building partnerships that extend beyond one-off projects. We provide the ability to switch between projects and technology stacks, creating opportunities for exploration through our learning and networking systems to advance your career.
- Responsibilities: Proactively identify areas for improvement and introduce innovative recommendations, factoring in customer needs, external approaches, data analytics, as well as industry best practices
- Liaise between the business analysts, internal systems team and external vendors, developing solutions to meet business requirements
- Conduct a full range of programming tasks including design, development, testing and documentation for complex projects leveraging the Salesforce platform
- Create and maintain technical documentation related to solutions developed
- Keep abreast of Salesforce initiatives and technology trends that impact the business to continue to improve efficiencies on the Salesforce platform
- Provide daily support to end users including managing issue resolution and performing root cause analysis
- Manage system issues appropriately and escalates to senior management where needed
- Facilitate system testing, working with business analysts to identify test cases, develop test scripts and conduct test execution
- Assist in the coordination of production releases, working towards an Agile delivery methodology
- Requirements: From 2 years of hands-on experience with design and development of custom solutions using Service Cloud, Permission Sets, Lightning Pages, Flows, Process Builders, Workflow rules
- Troubleshoot, diagnose, and recommend solutions to complex business and technical problems
- Map business requirements to Salesforce features and functionality
- Strong client-facing written and oral communication skills
- Spoken Spanish



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