Director of Revenue Management

Compensation Type: Yearly Highgate Hotels:
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu. Highgate also has a key presence in Barcelona. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $10B and generates over $2B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

**Location**:
Rancho Pescadero
- Journey to where your mind opens, your body heals, and your soul revives.

Rancho Pescadero is an awakening - an exploration that encompasses the free spirit, rich culture, and lyrical beauty of Baja California, Mexico. Where wellness is experienced in its most complete sense: the joy of living well. Serene, impeccably refined accommodations are infused with authentic Baja texture and character.

Locally sourced materials. Fine têxtiles. Original art. Thoughtful layouts with terraces, private plunge pools and other luxurious amenities. This is hospitality inspired by the spirit, culture and natural beauty of Baja Mexico: an effortlessly luxurious escape.

Overview:
The Director of Revenue Management is responsible for identifying and maximizing all potential revenue opportunities for the resort. In today’s lodging environment, understanding channel and yield management is critical for maximizing revenues. The Director of Revenue Management is responsible for formulating long and short-term Revenue Management strategies and for overseeing their successful execution towards the advancement of RevPAR market share. This includes the analysis of revenue potential generated by the transient and group market segments as well as the market segmentation within transient and group. One will combine this with catering and space utilization as well as other revenue considerations in order to determine the appropriate mix of business to achieve revenue potentials every day of every year.

**Responsibilities**:
- Establish resort pricing levels in all segments.- Responsible for the daily room inventory management process and daily pricing process.- Monitor competitor rates, positioning, strategies and data; maintain understanding of the dynamics of the local market and demand generators and present appropriate action plans to management.- Monitor and communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency.- Analyze local events and activities and project the effect of opportunities they create.- Understand the macro and micro-economic variables affecting supply and demand in the local marketplace, and use this knowledge to create accurate operational and financial room revenue forecasts.- Perform unconstrained demand analysis to determine optimal business mix.- Responsible for all short and long term forecasts including Weekly Forecasts, 30 60 90 Forecasts, In the month forecasts, and Full year forecasts.- Oversee process for evaluating all opportunities for contracted business (group, wholesale, corporate negotiated, etc.) presented through the Sales department. Ensure that process enables high speed of response while maximizing profits.- Responsible for the maintenance of any software programs which contribute to the management of rooms revenue, including the CRS, RMS, PMS and Sales & Catering system.- Monitor RevPAR index on STR report and provide critical analysis of performance on weekly and monthly basis.- Prepare annual Rooms revenue budget.- Chair weekly Revenue Strategy meetings in order to formulate and disseminate strategies and tactics. Ensure that prior decisions are re-visited in this forum in order to evaluate their effectiveness and promote learning.- Prepare and present quarterly presentations to ownership.- Ensure all distribution channels have correct content and pricing.- Develop and maintain a close relationship with the market manager of Third Party Intermediaries to maximize the opportunities with these channels.- Develop and maintain relationships with other market Directors of Revenue to create a network of peers in your community- Coordinate survey activities involving marketing and service opportunities to further enhance revenue potenti