Customer Success
hace 6 meses
Atención Ciudad de México
¿Te gustaría ser parte de una empresa del mundo de la tecnología, que se está desarrollando a nível latinoaméricano, y que busca marcar la diferencia haciendo que el trabajo de las pymes sea más simple? Pues esta podría ser tu oportunidad, ya que en Bsale buscamos a nuestro/a próximo/a **Customer Success **en **México**, una persona que disfrute de ayudar y generar una grata experiência a nuestros clientes durante su proceso de implementación.
**¿Cuáles serían tus principales funciones?**
- Implementar y configurar la plataforma de acuerdo a la necesidad del cliente.
- Capacitar y brindar recursos a nuestros clientes para el uso efectivo de la plataforma.
- Incentivar el uso y el crecimiento de la actividad de los clientes a través de su capacitación.
- Mantener actualizada la información del cliente y su proceso.
- Comunicarse constantemente con los clientes, en pos de potenciar la experiência del usuario con la plataforma.
**¿Qué necesitas para tener éxito?**
- Técnico profesional administrativo o similar.
- Al menos 2 años de experiência en funciones similares y/o atención al cliente.
- Excel nível intermedio y/o avanzado.
**¿Qué es importante que sepas?**
- Ubicación aproximada: C. Varsovia con Hamburgo, Ciudad de México.
- Modalidad: Presencial.
- Jornada: lunes a viernes de 9:00 a 19:00hrs.
Te esperamos
Tipo de puesto: Tiempo completo
Pregunta(s) de postulación:
- Indica tu numero de contacto y mail actualizado
- ¿Has tenido la oportunidad de realizar la etapa de onboarding de producto/servicio a clientes? Comenta brevemente.
- Indica tu expectativa de renta bruta mensual en pesos mexicanos.
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