![Gordian Staffing](https://media.trabajo.org/img/noimg.jpg)
Remote - Customer Service Agent for Collections
hace 2 semanas
**Description**:
Gordian Staffing, A New Way of HR.
Founded in 2019, Gordian Staffing helps small and medium-sized enterprises in the United States and Canada with specialized services and provides high-quality people solutions. Our headquarter is in Omaha, Nebraska. Abroad we have offices in Guadalajara and Mexico City.
About our client: We believe the most valuable real estate companies will successfully connect the core elements of real estate into a seamless experience that personalizes the homeowner. Our technology is essential to our vision.
Work activities:
- Handle inbound and outbound calls.
- Answer billing and collection questions from customers.
- Support with data entry activities within the software.
- Escalate when needed.
Schedule: Monday to Friday: 7:30 to 16:30 CST
We offer:
- Competitive Salary (According to experience).
- Remote Work.
- Work Stability.
- Computer equipment.
- Christmas bonus of 30 days (Aguinaldo).
- Vacation according to law
- IMSS.
- Major medical insurance since day 1.
After the 3-month probation contract, we add the following:
- Minor medical insurance (Clinic may vary according to your city).
- Food vouchers (10% of the gross salary).
- Restaurant tickets ($2,000 pesos).
- Saving fund (8% of the gross salary).
**Requirements**:
- 1 to 2 years of experience in a call center working in a collection or billing campaign.
- Strong communication skills in speaking.
- Good writing skills.
- High School diploma
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