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Business Reception Specialist

hace 4 semanas

Salinas Victoria, México Sunon Group Co., Ltd. A tiempo completo

Job Responsibilities
- **Client Reception and Guided Tour**:

- Professionally and enthusiastically greet domestic and international clients, arrange showroom tours, introduce products, and provide detailed explanations of the furniture features, ensuring a high-quality business reception experience.
- **Information Recording and Feedback**:

- Accurately record client visit information, organize and analyze data, and submit suggestions for service optimization.
- **Showroom Maintenance and Management**:

- Daily inspection of the showroom environment and exhibit condition, adjusting layouts, managing materials, including exhibit borrowing and inventory checks.
- **Event Support**:

- Actively participate in and support various promotional events and marketing plans within the showroom.
- **Cross-departmental Collaboration**:

- Collaborate with marketing, sales, and other relevant departments to ensure smooth client reception and event execution.
- **Other Tasks**:

- Complete other business reception and showroom management-related tasks assigned by superiors.

Job Requirements
- **Language Proficiency**:

- Excellent communication skills in both English and Spanish, capable of fluently expressing product features and advantages.
- **Professional Skills**:

- Proficient in MS Office software, with the ability to write reports and analytical documents.
- **Personal Appearance and Etiquette**:

- Neat appearance and professional demeanor, with excellent customer service awareness and communication skills.
- **Comprehensive Abilities**:

- Strong organizational and coordination abilities, able to efficiently complete tasks in a fast-paced environment, with a strong learning ability and adaptability.
- **Teamwork**:

- Skilled in collaborating with different teams to ensure the smooth execution of client receptions and business activities.

Preferred Qualifications
- Experience in the furniture industry or showroom operations is preferred.
- Relevant experience in customer service or business reception is a plus.

Salary and Benefits
- Competitive salary and performance-based bonuses.
- Comprehensive social insurance and housing fund (IMSS and INFONAVIT).
- Paid annual leave and statutory holiday benefits.
- Year-end bonus (Aguinaldo).
- Regular professional training and career development opportunities.
- Meal and transportation subsidies.
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- Responsabilidades del Puesto
- **Recepción de Clientes y Recorridos Guiados**:

- Recibir a los clientes nacionales e internacionales de manera profesional y entusiasta, organizar recorridos por la sala de exposición, presentar los productos y proporcionar explicaciones detalladas sobre las características del mobiliario, asegurando una experiência de recepción empresarial de alta calidad.
- **Registro de Información y Retroalimentación**:

- Registrar con precisión la información de la visita de los clientes, organizar y analizar los datos, y presentar sugerencias para la optimización del servicio.
- **Mantenimiento y Gestión de la Sala de Exposiciones**:

- Inspeccionar diariamente el estado del ambiente de la sala de exposiciones y de los productos, ajustar la distribución, gestionar los materiales, incluyendo el préstamo de productos y el inventario.
- **Soporte en Eventos**:

- Participar activamente y brindar apoyo en las diversas actividades promocionales y planes de marketing dentro de la sala de exposiciones.
- **Colaboración Interdepartamental**:

- Colaborar con los departamentos de marketing, ventas y otros departamentos relevantes para asegurar la correcta ejecución de la recepción de clientes y las actividades.
- **Otras Tareas**:

- Realizar otras tareas relacionadas con la recepción de clientes y la gestión de la sala de exposiciones asignadas por los superiores.

Requisitos del Puesto
- **Competencia Idiomática**:

- Habilidades excepcionales de comunicación en inglés y español, capaz de expresar fluidamente las características y ventajas de los productos.
- **Habilidades Profesionales**:

- Dominio de MS Office, con la capacidad de redactar informes y documentos analíticos.
- **Apariencia y Etiqueta**:

- Buena presencia y comportamiento profesional, con una excelente conciencia de servicio al cliente y habilidades de comunicación.
- **Capacidades Combinadas**:

- Excelentes habilidades organizativas y de coordinación, capaz de completar tareas de manera eficiente en un entorno de ritmo rápido, con una fuerte capacidad de aprendizaje y adaptabilidad.
- **Trabajo en Equipo**:

- Habilidad para colaborar con diferentes equipos, garantizando el éxito en la recepción de clientes y la ejecución de actividades empresariales.

Cualificaciones Preferidas
- Se prefiere experiência en la industria del mobiliario o en la operación de salas de exposiciones.
- Se valora experiência en servicio al cliente o recepción empresarial.

Salario y Benefi